nard1o

Screwed by smaller store :/

8 posts in this topic

I just brought the Learjet 35 from SimShack.net (its listed as a reseller on the product page) and the purchase went without a hitch but the latest version they have is V2.9 which does not work in P3D v4, whereas flightsimware has released a V4 version of their product on their page (V3 of the product is the latest.) This wouldn't be too much of an issue but I only have a Prepar3d V4 license (and my fsx is so broken, it crashes every 5 mins) so I'm screwed until simshack finally updates their download. I contacted flightsimware directly but their was no luck with that he just said we can't give you a direct link for the new version and you have to download it from the store you brought it from and he mentioned that it usually takes around 1-4 weeks, not a big deal until I see and its almost been a month since the latest version of the LJ 35 came out. So yeah :/ this is annoying.

 

I basically made this post to try and warn consumers from buying from really small re sellers and to maybe get FSM or Simshack to try and fix this stupid issue.

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Some other shops only updated it last and this week, too, and since the release happened just 3 weeks ago, this is well within the "usually 1-4 weeks".

But yes, it can be annoying, and the general recommendation is to buy directly from the primary source if you want to have early access to updates.

Meanwhile I suggest you contact simshack in a friendly manner to remind them that you need the update to be able to use it at all, maybe that helps accelerating the process :)

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PC aviator Australia only updated it in the last 2 days

 

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7 minutes ago, YukonPete said:

PC aviator still has not updated it. 

 

I just downloaded it from PCA.  It is the new 3.0 version.

Edit to add:  This was from the US PC Aviator.

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Some retailers are just slower than others when it comes to updating product versions.

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I had the same problem with SimShack.net, they did not update for more messages that I sent them.

until I talk to flysimware support and explain my case and I registered on their sales page to be able to download the updates because SimShack.net did not respond either to me or to them.

Regards

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Good news, after 5 days of silence, they sent me a ticket response saying that it will be updated first thing tomorrow morning.

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On 19/9/2017 at 4:11 AM, nard1o said:

Good news, after 5 days of silence, they sent me a ticket response saying that it will be updated first thing tomorrow morning.

updated it?

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