September 28, 20187 yr Submit a trouble ticket to PMDG Product Support and they'll help you find your problem. I have suggested once in this thread that you clean up the video drivers and see if that helps. Did you try anything along those lines? Dan Downs KCRP
September 28, 20187 yr Author Now making some investigation.. disabling all addons UTLive, AS16, IVAO etc. Doesn't help. It only happened when is night and I'm using interior lights. On day all works fine with all addons. Now trying to reinstall graphic drivers. Lukas Majer
September 28, 20187 yr Author Unfortunately cleaning graph drv doesn't help. CTD on night. Only with B748. Lukas Majer
September 29, 20187 yr Commercial Member 19 hours ago, jodle said: KERNELBASE.dll Usually related to shaders (still), or unstable overclocks. Not sure what "disabling" PTA does. I don't use it. Some tools don't clean up after themselves as well as others, though I haven't specifically heard of any negatives about PTA in that regard. KERNELBASE.dll errors are a lot lower than our stuff. Sure, clicking the button causes the CTD, but because it's calling on a core function of the sim that isn't up to snuff. ...kinda like turning the ignition on would "cause" the failure of my engine if my car were full of fuel that had sugar in it. Kyle Rodgers
September 30, 20187 yr Author For now problem solved - reinstalling simmconnect from P3D folder. It was weird thaht kernellbase.dll only happened with B748 with B744 and the same configuration - doesn't exist. BTW thx for support! Lukas Majer
October 1, 20187 yr Author My happyness doesn't took to long 😉 Today problem is back. I think that there is something wrong with .NET or EFB (Navdata) On B744 all works fine. First: Aplikacja: Prepar3D.exe Wersja architektury: v4.0.30319 Opis: proces został przerwany z powodu nieobsłużonego wyjątku. Informacje o wyjątku: System.Threading.Tasks.TaskCanceledException w System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task) w System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task) w CINavigraph+<readAirportsAsync>d__56.MoveNext() w System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() w System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) w System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) w System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() w System.Threading.ThreadPoolWorkQueue.Dispatch() And after one sec: Nazwa aplikacji powodującej błąd: Prepar3D.exe, wersja: 4.3.29.25520, sygnatura czasowa: 0x5b2c3263 Nazwa modułu powodującego błąd: KERNELBASE.dll, wersja: 10.0.17763.1, sygnatura czasowa: 0xc3164c39 Kod wyjątku: 0xe0434352 Przesunięcie błędu: 0x0000000000055299 Identyfikator procesu powodującego błąd: 0x3ea8 Godzina uruchomienia aplikacji powodującej błąd: 0x01d459a8704450ed Ścieżka aplikacji powodującej błąd: F:\P3D4\Prepar3D.exe Ścieżka modułu powodującego błąd: C:\WINDOWS\System32\KERNELBASE.dll Identyfikator raportu: 7af02f3c-42c2-43c1-8302-217a478d0761 Pełna nazwa pakietu powodującego błąd: Identyfikator aplikacji względem pakietu powodującego błąd: Lukas Majer
October 1, 20187 yr Kernelbase errors can be cause by video driver problems, you said you cleaned the graph drv... I don't know what that means. Of thousands of users you are the only one with this problem. Please accept the premise that it is a problem with your system, and that the problem is not cause by the PMDG product. Dan Downs KCRP
October 2, 20187 yr The taxi lights and Runway turn-off lights only work when aircraft is in GND MODE. PMDG did a great job on this since it’s a true feature on real 747s. Hope this answers your problem. Chi-cheng Liu Chi-cheng Liu
October 2, 20187 yr Author 15 hours ago, downscc said: Kernelbase errors can be cause by video driver problems, you said you cleaned the graph drv... I don't know what that means. Of thousands of users you are the only one with this problem. Please accept the premise that it is a problem with your system, and that the problem is not cause by the PMDG product. I know it. But it only happened in B748 on B747 all works fine. Also 3 hours ago, Volleyball said: The taxi lights and Runway turn-off lights only work when aircraft is in GND MODE. PMDG did a great job on this since it’s a true feature on real 747s. Hope this answers your problem. Chi-cheng Liu In real life B748 only show taxi/rwy lights on ground? Lukas Majer
October 2, 20187 yr Runway turnoff and taxi lights extinguish when the air/ground sensing system is in air mode. B-747-8 FCOM 1.30.15. Jim Erwin
October 2, 20187 yr 2 hours ago, jodle said: But it only happened in B748 on B747 all works fine. Correlation is not causation. You will not find the solution as long as you believe it is the product causing your kernelbase errors. The correlation would be much higher if more than one person out of many were having this problem. Edited October 2, 20187 yr by downscc Dan Downs KCRP
October 2, 20187 yr Author OK! But on ticket system PMDG assistant wrote: Both of them are using the same exactly lighting in the cockpit. Looking for another sollution... Lukas Majer
October 2, 20187 yr Commercial Member 5 minutes ago, jodle said: But on ticket system PMDG assistant wrote: Both of them are using the same exactly lighting in the cockpit. Looking for another sollution... Not sure what you're attempting to assert here. Full names in the forum please - first and last. Kyle Rodgers
October 2, 20187 yr Author OK! Doing some investigation 😉 another. REX Skyforce causing problem with B748 on B744 all works. I wrote to REX team about issue. Lukas Majer
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