October 20, 20187 yr Hi all, suddenly P3D started to giving me an alert 'Cannot get product version data - string not found' when I select PMDG 747. I did not change anything, did not install anything since last run...... When I confirm the alert window all starts normally..... In PMDG operation centre all seems to be OK, saying I have the latest version... Any idea what it could be and how to rid of it ? many thanks ! JM Jan Maca maca11 using PMDG 747 v3 P3D v 4.3
October 20, 20187 yr Commercial Member 32 minutes ago, maca11 said: Hi all, suddenly P3D started to giving me an alert 'Cannot get product version data - string not found' when I select PMDG 747. I did not change anything, did not install anything since last run...... When I confirm the alert window all starts normally..... In PMDG operation centre all seems to be OK, saying I have the latest version... Any idea what it could be and how to rid of it ? many thanks ! JM Running the sim as administrator? Right click the sim exe and select run as administrator? Chris Makris PLEASE NOTE PMDG HAS DEPARTED AVSIM You can find us at http://forum.pmdg.com
October 20, 20187 yr Author Yes, sure, always like this.... Jan Maca maca11 using PMDG 747 v3 P3D v 4.3
October 20, 20187 yr Author OK, now I realized I cannot found any of my downloads (747 and 747 expansion) in Operation Centre... Any way how to re-activate again without whole reinstallation ? many thanks JM Jan Maca maca11 using PMDG 747 v3 P3D v 4.3
October 20, 20187 yr Commercial Member 40 minutes ago, maca11 said: OK, now I realized I cannot found any of my downloads (747 and 747 expansion) in Operation Centre... Any way how to re-activate again without whole reinstallation ? many thanks JM If you can't see them in OC that means that the registry entries have been deleted. Reinstall in the only solution in this case. Chris Makris PLEASE NOTE PMDG HAS DEPARTED AVSIM You can find us at http://forum.pmdg.com
October 20, 20187 yr Author How to uninstall if it is not visible in ops manager. New download and install over it ? many thanks JM Jan Maca maca11 using PMDG 747 v3 P3D v 4.3
October 20, 20187 yr go into control panel uninstall the expansion and the base package, go to your account download them again and install them use admin right to install I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card, RM850 power supply Peter kelberg
October 20, 20187 yr Author Thanks. But that is the tricky, PMDG base and extension are not there (control panel). Neither in ops centre. However, I can run it (with alert) in P3D. And also all folders related to PMDG I can see... Jan Maca maca11 using PMDG 747 v3 P3D v 4.3
October 20, 20187 yr Just now, maca11 said: Thanks. But that is the tricky, PMDG base and extension are not there (control panel). Neither in ops centre. However, I can run it (with alert) in P3D. And also all folders related to PMDG I can see... ok have you still got the installers than if you run them and choose uninstall, if you havnt than best bet is to submit a support ticket in I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card, RM850 power supply Peter kelberg
October 20, 20187 yr Commercial Member 2 hours ago, maca11 said: Thanks. But that is the tricky, PMDG base and extension are not there (control panel). Neither in ops centre. However, I can run it (with alert) in P3D. And also all folders related to PMDG I can see... That is natural since the registry entries for these products were deleted. Run the installers again and choose install Edited October 20, 20187 yr by Olympic260 Chris Makris PLEASE NOTE PMDG HAS DEPARTED AVSIM You can find us at http://forum.pmdg.com
October 20, 20187 yr Hi Jan Maca, I had the same problem, cause was the remote registration by a Dell helper. I have written to the Dell XPS forum as follows: XPS 8700 Dell SupportAssist problem. I use Dell SupportAssist with performance tuning. In doing so, two entries are incorrectly removed from the registry at regular intervals. These entries concern the installation of my Flight Simulator P3DV4 and PMDG Airplans 747 u. 737. Unfortunately no answer. After the first occurrence of this error, I have saved the corresponding registration entries after a new installation. After another error, I then restored the registration. Manfred Maier Regards Manfred Maier
October 20, 20187 yr Manfred, I left Dell and their support in 2009 and would never buy another one. You can build your own at up to one third the cost. Regardless, that is very interesting information that their performance tool wipes out user registry entries.... man I'd get rid of that tool. It is acting more like a virus than a performance tool. Dan Downs KCRP
October 20, 20187 yr Author Hi, I can confirm all. I thought there was no change, but after this discussion I realised I ran Dell support...... So that is why.... So not I reinstalled PMDG747, hope it will be ok Jan Maca maca11 using PMDG 747 v3 P3D v 4.3
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