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king1706

prepar 3d Crash and shut down

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Hi 

Here is the error report I am having lots of issues with prepar3d after upgrading to V4.5 . If there is any solution before I reverse back to the previous version I really appreciate 

 

Description
Faulting Application Path:    C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    Prepar3D.exe
Application Version:    4.5.12.30293
Application Timestamp:    5cd47aad
Fault Module Name:    KERNELBASE.dll
Fault Module Version:    6.1.7601.24441
Fault Module Timestamp:    5cb935a7
Exception Code:    c0020001
Exception Offset:    000000000000bdfd
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    08f4
Additional Information 2:    08f496371c15fd972bebe0a0343f6d4c
Additional Information 3:    3578
Additional Information 4:    3578399dc5712cedf068a2ac55617f53

Extra information about the problem
Bucket ID:    1319641112
 

Also UTL client stopped 

 

Description
Faulting Application Path:    C:\PROGRAM FILES\FLIGHT ONE SOFTWARE\ULTIMATE TRAFFIC LIVE\utl_client.exe

Problem signature
Problem Event Name:    CLR20r3
Problem Signature 01:    utl_client.exe
Problem Signature 02:    1.0.0.20
Problem Signature 03:    59553094
Problem Signature 04:    mscorlib
Problem Signature 05:    4.7.3416.0
Problem Signature 06:    5cabfb31
Problem Signature 07:    1688
Problem Signature 08:    1d7
Problem Signature 09:    System.Windows.Markup.XamlParse
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID:    296910711
 

Thanks a lot 

Amr Guindy

 

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Posted (edited)

P3D does not "crash" for me, but today I see I get the same on every exit/use of P3D.

Application Timestamp:    5cd47aad
Fault Module Name:    KERNELBASE.dll

Edited by Nyxx

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For me, the KERNELBASE.dll CTD was attributed to FSUIPC.  I was only getting it on one aircraft, which happened to employ FSUIPC components in Spad.next.  I had the same CTD and the same exception code.  I followed Pete Dawson's instructions located at https://forum.simflight.com/topic/86911-ctd-after-p3d-v4-load/?tab=comments#comment-527158 and have been CTD free since.  No guarantees for you, but may be something worth looking at.  Another thing to do just to see is go into your windows CMD prompt and type scannow /sfc and verify you don't have any corrupt system files.  Good luck.

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4 hours ago, medx421 said:

Another thing to do just to see is go into your windows CMD prompt and type scannow /sfc and verify you don't have any corrupt system files.  Good luck.

I believe the correct command is sfc /scannow , and it should be run from a Command Prompt with Administrator privileges.  Good idea to run sfc /scannow here... and anytime Windows does an update! :wacko:

Greg

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The problem with upgrading to a new version of P3D is that some add-ons are no longer compatible.  FSUIPC is one.  ASP4 is another but they usually tell you where to get the update.  The AVSIM CTD Guide provides probable causes for kernelbase.dll errors in the probable causes section.  The kernelbase.dll does not belong to P3D so it was not the fault of P3D that caused your crash.  Don't worry.  YOu have P3D installed properly and you know positively it cannot be the P3D app causing your issues UNLESS you have installed an add-on that is not compatible.  So, check out the AVSIM P3D Guide and go to page 10.  It tells you how to fix it by you investigating.  You can go to the C:\Documents\Prepar3D folder and move the CONTENTS to a temp directory.  This will get rid of your scenery add-ons.  See if this fixes the problem.  If so, it was an add-on scenery. 

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