September 21, 20196 yr Hi Bryam I just happened to try a flight out of EDFH. All seems to go well until after setting the parking brake when told to do so by the ramp agent. But after that the guy seems to freeze. Nothing happens and I have to "kill" the program to remove the ground equipment. My aircraft has a bypass pin, and he is supposed to remove the pin after removing the tug, but he justs stands there.. Using P3D v4.5 with QOTS II and FS2Crew. All voice control. No issues in talking to the ground crew using voice. It's just that nothing happens when the ramp agent should remove the pin. Br. Kyrre Andersen <a href="https://www.virtualnorwegian.net/"><img src="https://www.virtualnorwegian.net/signatures/NAX12641.png" alt="" /></a>
September 21, 20196 yr Author Hello, Now, just tried the same pushback once more. The only difference was that I pushed in another direction. Now it worked flawlessly. Very strange indeed! Anyone else experienced this issue? Br. Kyrre Andersen <a href="https://www.virtualnorwegian.net/"><img src="https://www.virtualnorwegian.net/signatures/NAX12641.png" alt="" /></a>
September 22, 20196 yr Commercial Member If you can reproduce it, send us the Log. Cheers, B. York FS2Crew Web Site / FS2Crew Facebook Page / FS2Crew Discord
March 19, 20206 yr I have this exact situation, with the new version UGCx v1.7 Win 10/64, P3Dv4.5, PMDG B748, no FS2Crew, only UGCx When PB to one direction, agent freezes after the tug is disconnected, but nothing happens after that. PB to the other direction and everything works fine. It depends of the direction, and i have this situation on payware and default scenery. My log of the sutuatiopn of today, with freezing agent: ------------------------ INITIALIZATING FS MODULE ------------------------ It's a supported Flight Simulator: [11]... Hooking to the Flight Simulator's MAIN window procedure... Registering CUSTOM windows messages... Reading the INITIALIZATION file... Getting the FSX.CFG (or PREPAR3D.CFG) and CAMERAS.CFG files paths... Reading settings from the FSX.CFG or PREPAR3D.CFG file located here: C:\Users\Gebruiker\AppData\Roaming\Lockheed Martin\Prepar3D v4\Prepar3D.cfg The Flight Simulator's frame rate LIMIT is 0 fps... Creating our timer... Current language ID: [809] Current sound pack: UK Retrieving UGCX module's version... Running UGCX module's version: Version: 1.7.0.0 Attempting to connect to the Flight Simulator... CONNECTED! to Flight Simulator... Mapping Flight Simulator's events... Setting up data definitions... Registering delayed events... Initializating scenery reader system... Verifying the Flight Simulator's SCENERY configuration... Reading the SCENERY.CFG file, located in: C:\ProgramData\Lockheed Martin\Prepar3D v4\Scenery.cfg Reading the SCENERY_ADD-ONS.XML file, located in: C:\ProgramData\Lockheed Martin\Prepar3D v4\scenery_add-ons.xml Unloading the scenery index from memory... Updating the INITIALIZATION file... Creating aircraft's profile FONT... Module's initialization sequence COMPLETED! ------------------------------------------------------------------------------- --------------------------- LOCATION CHANGED --------------------------- PMDG model detected: 747 --------------------------- AIRCRAFT LOADED --------------------------- PMDG model detected: 747 Aircraft.cfg file path: G:\Prepar3Dv4\SimObjects\Airplanes\PMDG 747-8F\aircraft.cfg --------------------------- LOCATION CHANGED --------------------------- Aircraft's Model Name: PMDG 747-8F UPS Airlines (N609UP | 2018 | UPS) ------------------------------------------------------------------------------- ----------------------- UGCX API ----------------------- Registering API variables... ----------------------- LOADING LANGUAGE AND SOUND PACK ----------------------- Loading CURRENT Language and Sound Pack... Stopping the voice recognition's engine... The voice recognition's engine has been STOPPED... Stopping Text-To-Speech... Text-To-Speech has been STOPPED... UGCX - CURRENT language's ID: [809] UGCX - CURRENT sound pack: UK WINDOWS - CURRENT language's ID: 0x0413 UGCX - CURRENT language's Name: [English – United Kingdom] Reading all WORDS, SHORT, LONG PHRASES, VISUAL TEXTS, AIRPORT'S AREAS and ALTITUDES from the LANGUAGE initialization file... Reading the REGIONAL sound packs INITIALIZATION file... Loading the language's DEFAULT sounds pack... Loading CURRENT sounds set... Attempting to load the following sound pack files: G:\Prepar3Dv4\Ultimate Ground Crew X\SoundSets\UK.xgs G:\Prepar3Dv4\Ultimate Ground Crew X\SoundSets\UK.xwb G:\Prepar3Dv4\Ultimate Ground Crew X\SoundSets\UK.xsb Sounds set LOADED SUCCESSFULLY!... Creating and initializating the stream... Setting the master volume... ----------------------- LOADING SCENERY AND GRAMMAR ----------------------- Creating and executing the WORKER thread... Starting the WORKER thread... Loading and updating the scenery cache's data... Searching for the NEAREST airport... The NEAREST airport's ID: HKJK Located at the Region's ID: The NEAREST airport's BGL file's path is: G:\Prepar3Dv4\Scenery\0704\scenery\APX57320.bgl Searching for the CURRENT parking's information... Unloading scenery index... Triggering CUSTOM event... Loading process has been COMPLETED! ------------------------------------------------------------------------------- ------------------------ SIMULATION STARTED ------------------------ Adding our module's entry to the ADDONS menu entry... Starting the Text-To-Speech engine... Text-To-Speech has been STARTED... --------------------------- AIRCRAFT LOADED --------------------------- PMDG model detected: 747 Aircraft.cfg file path: G:\Prepar3Dv4\SimObjects\Airplanes\PMDG 747-8F\aircraft.cfg Aircraft's Model Name: PMDG 747-8F UPS Airlines (N609UP | 2018 | UPS) ------------------------------------------------------------------------------- Requested Ground Service: PUSHBACK [or] ENGINE STARTUP SEQUENCE... Current airport's ICAO ID: [HKJK] Current airport's BGL file's path: G:\Prepar3Dv4\Scenery\0704\scenery\APX57320.bgl Current Gate's (or parking's) ID: [Parking 1] USER's aircraft model name: [PMDG 747-8F UPS Airlines (N609UP | 2018 | UPS)] USER's aircraft CURRENT location: +-> Latitude: -1.33164101 degrees +-> Longitude: 36.91721133 degrees +-> Altitude: 1627.643 meters +-> True Heading: 146.690 degrees The TUG has been CREATED in the simulation. A RAMP AGENT has been CREATED in the simulation. It's index number is: [0] The NEAREST AIRPORT is now more than 3.0 nm AWAY! ----------------------- UGCX API ----------------------- Registering API variables... ----------------------- LOADING LANGUAGE AND SOUND PACK ----------------------- Loading CURRENT Language and Sound Pack... Stopping the voice recognition's engine... The voice recognition's engine has been STOPPED... Stopping Text-To-Speech... Text-To-Speech has been STOPPED... UGCX - CURRENT language's ID: [809] UGCX - CURRENT sound pack: UK WINDOWS - CURRENT language's ID: 0x0413 UGCX - CURRENT language's Name: [English – United Kingdom] Reading all WORDS, SHORT, LONG PHRASES, VISUAL TEXTS, AIRPORT'S AREAS and ALTITUDES from the LANGUAGE initialization file... Reading the REGIONAL sound packs INITIALIZATION file... Loading the language's DEFAULT sounds pack... Loading CURRENT sounds set... Attempting to load the following sound pack files: G:\Prepar3Dv4\Ultimate Ground Crew X\SoundSets\UK.xgs G:\Prepar3Dv4\Ultimate Ground Crew X\SoundSets\UK.xwb G:\Prepar3Dv4\Ultimate Ground Crew X\SoundSets\UK.xsb Sounds set LOADED SUCCESSFULLY!... Creating and initializating the stream... Setting the master volume... ----------------------- LOADING SCENERY AND GRAMMAR ----------------------- Creating and executing the WORKER thread... Starting the WORKER thread... Loading and updating the scenery cache's data... Searching for the NEAREST airport... The NEAREST airport's ID: ZGGG Located at the Region's ID: The NEAREST airport's BGL file's path is: G:\Prepar3Dv4\Scenery\0902\scenery\APX78230.bgl Searching for the CURRENT parking's information... Unloading scenery index... Triggering CUSTOM event... Loading process has been COMPLETED! ------------------------------------------------------------------------------- ------------------------ SIMULATION STOPPED ------------------------ Stopping Text-To-Speech... Text-To-Speech has been STOPPED... Stopping the voice recognition's engine... The voice recognition's engine has been STOPPED... ---------------------------------------------------------- My ini-file of the same time: [UGCX] RegionalSoundPack=0 XSignAfterTugStops=1 UsePMDGBrakingMethod=1 LimitSCUpdates=1 DisableTowPlaneCmds=1 DispRecogPhrases=0 UseFacingWord=1 FireTruckFoam=0 GoIntoTugAftPb=0 Interface=0 PMDGBrakingInterval=1 BGLFileSizeLimit=5 AudioDevice=0 ZoomRateViewNodesTxt=10 UseMapForSelectPrk=1 UseRouteNameOnMenues=1 DoNotShowAgain=0 CreateAsGndVehicles=0 CaptVoiceOn=1 LanguageID=809 EditMCamDefTitle=UGCX - Map View EditMCamAltitude=400 LocCheckSpeed=1 Volume=2 LogScenRdrDetails=0 ShowRampAgents=1 ShowWingWalkers=0 SoundPack=UK DisableChasePlaneKey=(off) PreviewRouteInSimKey=(off) RenderRouteInSimKey=(off) CycleDefObsvrsKey=(off) MinRestMapWindow=(off) ExitEditModeKey=(off) DisableEzdokKey=(off) AbortGndOpsKey=(off) DelSelWpntKey=(off) MapZoomOutKey=(off) MapZoomInKey=(off) EngStartByHandsKey=(off) EngStartByComsKey=(off) ShowNextRouteKey=(off) ShowPrevRouteKey=(off) StartPushbackKey=(off) OpenMainMenuKey=T OpenCloseMapKey=(off) PTTKeystroke=(off) ExCamMoveBackwardsKey=(off) ExCamMoveForwardKey=(off) ExCamMoveRightKey=(off) ExCamMoveLeftKey=(off) ExCamMoveDownKey=(off) ExCamShowXYZKey=(off) ExCamZoomOutKey=(off) ExCamZoomInKey=(off) ExCamMoveUpKey=(off) ExCamRetachKey=(off) FastPacePB=0 AutoDetectSRLang=0 SuppressHardSoftMutes=0 HideHardSoftMuteNotif=0 AdvBarOn=0 Data1=1 Data2=4 Data3=0 Data4=5 Data5=3 Data6=1 [Seasons] Winter=-100;5 Spring=5;20 Summer=20;100 ------------------------------------------ Hope this helps ... Regards, William Vrielynck
March 20, 20206 yr Commercial Member Hi William, Does this help? Problem: The tug and tow bar disappear, then the ramp agents freeze up. Solution: If you're using FSUIPC, add the line below to the [GENERAL] section of your FSUIPC.ini located in your MODULES FOLDER. It should preferably sit underneath the other "zap" lines. Zapsound=firework ZapAirRange=1.50 ZapGroundRange=0.25 ZapCylinderAltDiff=0 <------ THIS IS THE NEW LINE If this still doesn't work, backup your FSUIPC.ini file, then delete it, then run Flight Simulator and a fresh new FSUIPC.ini will be built. B. York FS2Crew Web Site / FS2Crew Facebook Page / FS2Crew Discord
March 20, 20206 yr Thanks, will let you know ASAP how it goes. I'm in the air right now 😉... Regards, William Vrielynck
March 24, 20206 yr Hello Bryan. Same issue here. Afterpushback when acknowledging "Set Parking Brake" the Walk Out Assistant acknolowledges with "roger" and then freezes. Pushback Truck remains connected to the Aircraft. Only way out is to kill Operations. ZapCylinderAltDiff=0 was already inserted in FSUIPC.ini. Regards, Toto Edited March 24, 20206 yr by Sonne
March 24, 20206 yr I have tested with ZapCylinderAltDiff=0 but it did not help on the airport where i have this problem (was UTAA- cargo position). In either direction (northerly or southern) the ramp agent freezes after the tug was disconnected from the plane. But on some other airfields he does his job as expected, even with "ZapCylinderAltDiff=0" not inserted in FSUIPC.ini ... Regards, William Vrielynck
March 24, 20206 yr Commercial Member Can you guys create a video, using a top down view, where I could see the pushback route's waypoints you guys used?, so i could track down what is happening in this scenerio. Manuel
March 25, 20206 yr Commercial Member 5 hours ago, Headley said: I have tested with ZapCylinderAltDiff=0 but it did not help on the airport where i have this problem (was UTAA- cargo position). In either direction (northerly or southern) the ramp agent freezes after the tug was disconnected from the plane. But on some other airfields he does his job as expected, even with "ZapCylinderAltDiff=0" not inserted in FSUIPC.ini ... Did you ever try deleting your FSUIPC.ini file? A fresh one will be rebuilt when you load the sim again. B. York FS2Crew Web Site / FS2Crew Facebook Page / FS2Crew Discord
March 25, 20206 yr 15 hours ago, Manuel82 said: Can you guys create a video, using a top down view, where I could see the pushback route's waypoints you guys used?, so i could track down what is happening in this scenerio. Manuel I'm using a computer defined PB-scenario ... Regards, William Vrielynck
March 25, 20206 yr 9 hours ago, byork said: Did you ever try deleting your FSUIPC.ini file? A fresh one will be rebuilt when you load the sim again. Not yet, will try later ... Regards, William Vrielynck
March 25, 20206 yr Commercial Member I don't think it's a FSUIPC issue, it's something related with the aircraft's model radius and the route or path used on the pushback...is this a computer generated pushback route or a custom pushback route....because if its a custom pushback route, you can send me out the airport's profile, with the route you are trying out, so I can test it over here....and troubleshot it directly. The UGCX's airport's profiles are located in: C:\Users\<Your Windows' username>\AppData\Roaming\Ultimate Ground Crew X\Airport Profiles Inside there is a list of subfolder, each per airport's ID, then inside each Airport's profile, you will find a list of files, one per parking spot, then you just need to find which is the parking spot that you were trying during the issue, so I can try out the same pushback route, and the route's name. Manuel
March 29, 20206 yr It is really random freezing! Today again on UTAA, same cargo stand, same direction and same airframe as last time, and no freeze !? I used computer defined PB-scenario, as usual. Regards, William Vrielynck
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