I bought the original premium deluxe edition. 

I had all 30 aircrafts, but then I didnt start the simulator up for 3 weeks. I started it up today, and found that my planes were back down to 20. 

I must also say, that I additionally installed the mega livery pack today, so I am not sure if that makes a difference?

I am wondering if the update patch caused this. My marketplace is also not accessible today. 

Any one else had this issue?

Nope, put in a ticket...  Better yet in your case call Microsoft support.

Edited September 15, 20205 yr by Dillon

Sorry, can you  explain to me how and where to enter the ticket?

See the stuck thread about reporting at the top of this forum

Same here, cannot see 787 and some others anymore. Very annoying when you paid full price. I haven't touched anything in aircraft folders.

Did you guys buy on Steam or the Microsoft store?

1 hour ago, nuksyed said:

I must also say, that I additionally installed the mega livery pack today, so I am not sure if that makes a difference?

Hi Nuksyed,

I suggest you remove the Megapack - put it somewhere outside of FS.  See if that fixes the problem.  Other addon liveries have caused different issues -- all the repainters and designers are new to FS2020 and the SDK is not complete.

Just removed the megapack and still 20 aircrafts with no access to market place...It wouldnt be a problem, but the planes I learned to fly are all gone 😞

11 hours ago, Desaix said:

Same here, cannot see 787 and some others anymore. Very annoying when you paid full price. I haven't touched anything in aircraft folders.

This?..  Again?  😒

I know Asobo/Microsoft are doing their best to iron out the bugs, but this was one of the original problems that got fixed and has now resurfaced it seems. 

If it is their fault again, it is very poor.  I can understand your frustration.  As other have said - ticket it immediately. 👍

 

Edited September 16, 20205 yr by bobcat999
Lots of speeling errors!

I noticed that the Market Place was greyed out for me the other day, turns out i just needed to sign out of Microsoft and back in again (top right of Welcome screen) and then all was well again. Apparently sometimes you lose connection to the server. This might also solve the missing aircraft (possibly tied to a sign in) so worth giving it a try..? I believe this problem also causes the sim not to record achievements as it was not saving my best scores on the Courchevel challenge either, which i've put down to loss of server connection.

Edited September 16, 20205 yr by FSJunkie131
typo