August 30, 20214 yr This may not be the best place to post this but I have been trying to get Simmarket to reactive my account so I get have access to my hundred of dollars in paid download items. As anyone else had this issue and can anyone suggest a course of action - short of my credit card company? Xaver Uzo
August 30, 20214 yr I surmise that the answer to your question would largely depend on why your account was deactivated. Bob Scott | President and CEO, AVSIM Inc ATP Gulfstream II-III-IV-V Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090 Samsung 55" JS8500 4K TV@60Hz, 3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090 Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus, TM TCA Officer Pack, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case
August 30, 20214 yr Author 1 hour ago, w6kd said: I surmise that the answer to your question would largely depend on why your account was deactivated. Hi w6kd, I don't think it was deactivated per say. I forgot my login email as I kept having to recreate a new one because I could never get the automated password reset to send me an email. I have emailed 'sales[[[-at-]]]simmarket.com' and no response. Besides I have access to my PayPal account that I used to make the "legitimate" purchases. To make maters worst - I lost all my addons in a HD crash and now I am at the mercy of these guys. The funny think is the smaller operations were quick to respond. I forgot my Avsim login too - the automated system worked just fine, why cant theirs? AH! My signature just remined me - I have to contact FS2Crew as well 🙄 Edited August 30, 20214 yr by X_Man Xaver Uzo
August 30, 20214 yr Administrators Have you tried this page? https://secure.simmarket.com/account_reclaim.php Hope it's not something as complicated as having to contact each vendor that sold their product through Simmarket. Charlie AronAVSIM Board of Directors-ADMIN/Moderator-RegistrarJust going to run a Chromebook and not upgrade to a Windows computer. Too many problems with the new Sims! 😱Trying to keep peace and harmony and the will of Landru on the site seems to be a full time job!
August 30, 20214 yr Author @charliearon Thank you for chiming in! Yes, I have tried that webtool with zero luck. Yeah, I have spent hundreds of dollars there (I know ppl that have spent more than I have) and access to none of the content. I am hopping it's just a mistake - just need someone to respond and I call pull up my receipts. Note to everyone: BACKUP, BACKUP, BACKUP!!!! Xaver Uzo
August 31, 20214 yr Author Hey Just wanted to close this by saying SImMarket reached out to me and the issue as been resolved! The problem was with my ISP - they are clamping down a tad too hard on external emails to the US. SimMarket is still one of the best places to purchase sim stuff! Xaver Uzo
September 9, 20214 yr On 8/31/2021 at 1:43 PM, X_Man said: SimMarket is still one of the best places to purchase sim stuff! Never had a problem with SimMarket, even when I tried my best to cause them. I probably log more hours there than here. Thought: take a few minutes to review stuff. I'm always amazed at how few reviews there are. It helps the community.
October 3, 20214 yr Author On 9/9/2021 at 6:40 PM, Tim_Capps said: Never had a problem with SimMarket, even when I tried my best to cause them. I probably log more hours there than here. Thought: take a few minutes to review stuff. I'm always amazed at how few reviews there are. It helps the community. Copy that! That was the case - I was sorted out. Thanks for your concern. Xaver Uzo
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