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Fix for Top Gun Update?

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Can't seem to find much info on the Top Gun update and what it breaks in FS2020.  I cannot get the app to load at all now.  Is there a forthcoming fix/patch from Asobo expected?  Are others experiencing this same symptom?  What's the latest?

  • Author

Well mine sure did.  I remember reading other posts to that affect too.  Maybe you're one of the lucky ones.  🙂  Is there any way to uninstall this update?

2 minutes ago, redjr said:

Is there any way to uninstall this update?

No.

What exactly did it break for you?

Edited by Tuskin38

  • Author

After selecting a flight, I press the Fly button.  The typical background appears and the progress bar starts across the screen loading the flight information.  About 2/3 of the way across it stops and just hangs.  I can predict it now.  My fans throttle back and my in-game statistics for GPU Temp and GPU Usage freeze as well.  At this point nothing is active in the game.  I have to use the Task Manager to end the FS task. 

I did most of the things to troubleshoot like; unplug all unnecessary USB devices,  reseated my graphics card, and even removed 3 other PCIe cards I was using.  Still froze.  Even if I don't select a flight and say, look at some of general options, after a couple of minutes, the game will freeze.  Task Mgr to the rescue.  It should be noted, up to the point when requested to perform the Top Gun update a few days ago, everything was working fine.  No new devices or software.

I'm now on my 2nd re-install of the game following Microsoft's published process to try and fix the issue.  Progress is about at 56%.

Edited by redjr
addition

I discovered that the Top Gun package does not check to see whether the F18 is installed on your system. The Top Gun package assumes that the F18 is already installed. The Top Gun package does not install the F18 itself. So if you've ever tried to conserve disk space by deleting aircraft you didn't use, such as the F18, Top Gun will crash to desktop whenever you attempt to fly. The Top Gun package needs to be patched to test for the presence of the F18 and to install it if necessary -- or to at least alert you that you need additional elements to complete the installation.

Processor: Intel i9-13900KF 5.8GHz 24-Core, Graphics Processor: Nvidia RTX 4090 24GB GDDR6, System Memory: 64GB High Performance DDR5 SDRAM 5600MHz, Operating System: Windows 11 Home Edition, Motherboard: Gigabyte Z790 Aorus Elite AX, LGA 1700, CPU Cooling: Corsair H100i Elite 240mm Liquid Cooling, RGB and LCD Display, Chassis Fans: Corsair Low Decibel, Addressable RGB Fans, Power Supply: Corsair HX1000i Fully Modular Ultra-Low-Noise Platinum ATX 1000 Watt, Primary Storage: 2TB Samsung Gen 4 NVMe SSD, Secondary Storage: 1TB Samsung Gen 4 NVMe SSD, VR Headset: Meta Quest 2, Primary Display: SONY 4K Bravia 75-inch, 2nd Display: SONY 4K Bravia 43-inch, 3rd Display: Vizio 28-inch, 1920x1080. Controller: Xbox Controller attached to PC via USB.

  • Author

I was aware of that and at one point late last week, I went to the either Content Mgr or Store(can't recall) and did download and install it.  But in the end that did not work.  My earlier reinstall today (about 3 hours), didn't fix anything either.  Back to square one.  I'm truly baffled by this.  My hail mary is to do a 'clean' install now from the process built-in to the app.  Nothing to loose here except more time.  😞

I used to be pretty sharp when it came to all things computers back in 80's- 00s.  But [my] memory is slowing down, so I have to reply on my son who is in IT.  But, he's not around anymore locally so I have to figure things out on my own!  🙂

5 minutes ago, redjr said:

I was aware of that and at one point late last week, I went to the either Content Mgr or Store(can't recall) and did download and install it.  But in the end that did not work.  My earlier reinstall today (about 3 hours), didn't fix anything either.  Back to square one.  I'm truly baffled by this.  My hail mary is to do a 'clean' install now from the process built-in to the app.  Nothing to loose here except more time.  😞

I used to be pretty sharp when it came to all things computers back in 80's- 00s.  But [my] memory is slowing down, so I have to reply on my son who is in IT.  But, he's not around anymore locally so I have to figure things out on my own!  🙂

Did you try with your community folder renamed?

The issue is on your end, not MSFS as it works fine for most people. Try deleting your rolling cache. Sometimes it can become corrupt and cause problems. Delete your rolling cache and then try. If that fixes it you can start a new one the same size

Edited by Phantoms

James

  • Author

I just finished up a clean install.  No hiccups or errors installing the app.  It still doesn't run.  The community folder was empty and still a no-go.  I tried deleting the rolling cache file too.  Still nothing, same symptom of hanging as the flight loads.  Urgh.

I don't doubt the problem is on my end.  However, it still is only related to FS2020.  All my other apps run just fine.  So, I don't suspect common hardware, or general Win10 software issues.  I just can't figure up what's left to try.  Especially, after a fresh install.  I've tried some of the hardware suggestions, short of replacing memory, or trying another graphics card.  This one is perplexing.

I'm stilling running Win10, as I suspect many here are as well.  I've resisted going to 11, because I don't see any real benefit - as of yet.  Maybe down the road.  

It's been a long day.  Think I'll go get some sleep and tackle it tomorrow.

Edited by redjr

56 minutes ago, redjr said:

After selecting a flight, I press the Fly button.  The typical background appears and the progress bar starts across the screen loading the flight information.  About 2/3 of the way across it stops and just hangs.

............I just finished up a clean install.  No hiccups or errors installing the app.  It still doesn't run.  The community folder was empty and still a no-go.  I tried deleting the rolling cache file too.  Still nothing, same symptom of hanging as the flight loads.  Urgh.

I don't doubt the problem is on my end.  However, it still is only related to FS2020.  All my other apps run just fine.  So, I don't suspect common hardware, or general Win10 software issues.  I just can't figure up what's left to try.  Especially, after a fresh install.  I've tried some of the hardware suggestions, short of replacing memory, or trying another graphics card.  This one is perplexing.

I'm stilling running Win10, as I suspect many here are as well.  I've resisted going to 11, because I don't see any real benefit - as of yet.  Maybe down the road.  

It's been a long day.  Think I go get some sleep and tackle it tomorrow.

Top Gun DLC hasn't broken your sim.  Sounds like you were using the google maps replacement mod before you installed it.  Your issue is likely with your W10 hosts file.

Open the hosts file located in C:/Windows/System32/Drivers/etc in a text editor like Notepad. Look for the following two lines, delete them and save:

127.0.0.1 kh.ssl.ak.tiles.virtualearth.net
127.0.0.1 khstorelive.azureedge.net

Boot the sim and try loading a flight with nothing in the community folder.

Hope it helps.

 

Edited by irocx

Regards, Kendall

 

7800X3D/G.B. Aorus 650 Elite V2.0/32GB GSkill Trident 6000-CL30/Nvidia 1080 Ti./Seasonic Focus 1200W PSU.  

  • Author

Thanks for that tip.  I’ll check in the morning.  The only maps addon I installed several days before TG, was MSFS2020 Map Enhancement.  I know I ran the sim several times without issue, but certainly not enough to notice any visible enhancements in the maps up to that point.  It was simply too new.  And, no issues with the sim hanging either.  Nonetheless, I hope your on to something.

However, I would think that any hooks into the FS the MSFS2020 Map Enhancement did, would have been broken with a clean install.  If not, then that addon changed something outside of the sim as well.  That would be surprising and worrisome, unless the addon does more than enhance FS2020.  🙂

5 minutes ago, redjr said:

The only maps addon I installed several days before TG, was MSFS2020 Map Enhancement. ...

However, I would think that any hooks into the FS the MSFS2020 Map Enhancement did, would have been broken with a clean install.

The "hooks" from the "google" map mod don't have as much to do with the base sim, which is why a clean install does nothing, except waste the users time. The mod has everything to do with altering the windows hosts file, which controls which servers you connect to - this is a different sim from the past. 

I'm quite certain this is your issue.  But hey, take a fenix and call again in the morning............

Regards, Kendall

 

7800X3D/G.B. Aorus 650 Elite V2.0/32GB GSkill Trident 6000-CL30/Nvidia 1080 Ti./Seasonic Focus 1200W PSU.  

  • Author

Ok irocx,  if you weren't so far away I'd buy you a beer.  Eureka!  All the time I spent over the past few days to get this going, and it all came down to 2 obscure lines of code in a file that I certainly would have never checked.  You saved the day!  Now, I think I know the answer to this, but in reloading a lot of the scenery and extra stuff (from in-game), that was free with the Premium Edition, I did not install TG.  So, it would be safe to load this and test, which I have not done yet.  I've now got to reload/connect a lot of add-on packages I was using, one at a rime to make sure everything plays nice together.  Only about 18 months worth of stuff to check.  😞  Not to mention going back in the app, and trying to reset all of my in-game options to what they were before all of this happened.  But hey, this is one hurdle down.  I'm glad I made a copy of my Community folder on my NAS, and an external SSD.

Anyway, thanks for taking time out of your holiday, to help a fellow simmer.

Side note... I use to travel to MN in the late 80s doing consulting.  Nice place and pretty.  As I recall the summer thunderstorms were wicked bad.  🙂

  • Author

Anyway to restore my logged flights hours?  Saved config file somewhere?

Archived

This topic is now archived and is closed to further replies.

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