2 hours ago, Claudius_ said:

it's bugged and we know that it pegs the CPU randomly

It's 3 lines of code, so it is surprising if it were hammering your CPU - but I agree that the support response has been inadequate, I've picked up your ticket and discussed with the team member in question to ensure they're aware, for this I can only offer my apologies. They will reach out to you shortly requesting more information so we may debug the issue for you.

Alternatively, a lot of people have posted a potential solution for your problem, above. Remove the command starting bootstrapper from your exe.xml, this will inhibit bootstrapper from ever launching, and manually start fenix.exe when you want it. 

Rather than remove the entry from the EXE.CFG, I'd really suggest just setting the <DISABLED> flag from false to true.

Then, create a shortcut on your desktop to the EXE.CFG file and change the true to false when you want to fly the Fenix A320.

I do this for the TDS GTN750Xi, as that launches every session too, yet I only rarely use it.   So I keep it 'disabled' in the EXE.CFG, and when I want to fly something that uses the TDS, it takes me 10 seconds to enable it and launch MSFS.

I've been doing this since FS9 (the EXE.CFG file is an old timer 😄)

3 hours ago, JYW said:

Rather than remove the entry from the EXE.CFG,

I believe you mean EXE.XML ... not EXE.CFG

3 hours ago, JYW said:

Rather than remove the entry from the EXE.CFG, I'd really suggest just setting the <DISABLED> flag from false to true.

Then, create a shortcut on your desktop to the EXE.CFG file and change the true to false when you want to fly the Fenix A320.

I do this for the TDS GTN750Xi, as that launches every session too, yet I only rarely use it.   So I keep it 'disabled' in the EXE.CFG, and when I want to fly something that uses the TDS, it takes me 10 seconds to enable it and launch MSFS.

I've been doing this since FS9 (the EXE.CFG file is an old timer 😄)

Wouldn't be alot easier just to follow the suggestions so far and disable it from starting up until you want to fly the Fenix. Shortcut on your taskbar, one click, and your off. 

8 hours ago, Aamir said:

It's 3 lines of code, so it is surprising if it were hammering your CPU - but I agree that the support response has been inadequate, I've picked up your ticket and discussed with the team member in question to ensure they're aware, for this I can only offer my apologies. They will reach out to you shortly requesting more information so we may debug the issue for you.

Alternatively, a lot of people have posted a potential solution for your problem, above. Remove the command starting bootstrapper from your exe.xml, this will inhibit bootstrapper from ever launching, and manually start fenix.exe when you want it. 

I don't ask 'ad personam' debugging, it's a well known problem for other simmers too. The last time I used your A320 the FBS worked right.

On 1/10/2023 at 8:50 PM, MadDog said:

I believe you mean EXE.XML ... not EXE.CFG

Oh yes, so it is!  Thanks for clarifying.