2 hours ago, Juliett Alfa Romeo said:

Hit Esc, Hit Home, restart flight at same gate, problem should be solved until there is an official fix they have said they are working on.

2 hours ago, Alti said:

have also the freezes with 738 now after SU15 update.
reinstall did not solve the problem

have done take a support-ticket on PMDG suite, hope for answer soon from PMDG

But they have given a work around, it has been noted here and on the PMDG forums and re-installing the aircraft isn't expected to fix the issue.

If you are talking about a different "freeze" I would advise a ticket or it's own thread so it doesn't get included with this issue

Edited May 31, 20242 yr by psolk

On 5/24/2024 at 2:18 PM, LRBS said:

Unfortunately with this SU15, there are intermittent issues with the validation of the PMDG 737 or DC6 resulting in a frozen cockpit, switches, blank crt, etc, unusable. 

To note that none of my other products have suffered from this issue, and I did not experience it with the MD88 or the Fenix.

 

It's frustrating that Mathijs from PMDG acknowledged being aware of this issue for weeks but still doesn't know why it's happening and it was no attempt to fix it. 

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Mathijs [PMDG] If enough people are seeing this it might be an idea for a sticky post regards it?

 

That would be an idea when we have hundreds of people reporting it, not three.

We have seen reports of this in the last few weeks, but it is mostly solved by loading the aircraft again. We currently have no idea what could cause this and have never seen it on any of our machines.

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 Despite knowing about the issue, they didn't bother to troubleshoot and claimed that they had never seen it on any of their machines and haven't had hundreds of people reporting it. 

 

This type of attitude and level of service is not in line with customer expectations and should not be entertained.  

I havent read all the comments on this thread but want to add my name to having the same problem with PMDG since SU15.  I dont sim much but have tested the 737 a couple of times and both times the aircraft is dead when the flight starts.  Blank screens, yoke at 90 degrees, switches all cannot be moved.  Happens when loading a livery or default aircraft.  Restarting the flight is the only way to make it load correctly.