cj-ibbotson

Support is frustratingly slow. Only get one email after midnight each night and contain a single instruction or request rather than collating multiple things. EG request log files then 24s later requesting I try with an empty community folder despite already advising I had tested this. Redid test then 24 hour latest get a request of my proof of purchase - this should have been asked for from the start. I had email issues but the last email I received said the following: Hello, Many thanks for your e-mail - this is already a known bug and is with our development team for debugging and resolution. I'll append your notes to the original bug ticket, but to avoid duplication of work for our dev team, I'm going to close this ticket. If you have any new issues unrelated to this one, please raise a new ticket. With Kind Regards Adam Hurford-Smith Support Team FenixSim.com

Ref attach photos question i used BBImg website. It was mentioned in a post under main avsim forum

Sounds like you are experiencing the same as me. My PLAN map jumps back to thr departure airport (where aircraft currently is) route is still in yellow as temp and not activated. This has changed as it never used to work like that. Watched videos last night shot in v2 by real world airbus captains and at least one showed him selecting STAR and map view stayed at arrival airport. He could then preview the full arrival and select options for the Via before activating the arrival. I just hope Fenkx can work out from the logs what is going wrong. I did tests today with mobiflight disabled. I use it for terrain radar mod on winctrl gear module. Also switched SimAppPro software off for all Winctrl hardware and removed everything from community folder. Issue still occurs. Wish we could roll back a Fenix update to test. I checked Volanta today and I did a flight from EGKK to LOWI on 25th October and do not recall seeing this problem

I have been having big problems recently with how the arrivals are entered and the map in PLAN mode recentering on the departure airport when setting up and arrival. Previewing approaches close to impossible. I made a dedicated post but little engagement. Can someone do a test to see if their plan map switches to departure airport thr second they select a STAR even prior to confirming the approach. Hopefully this link works describing how things have clearly changed recently with v3

Already on that version. Did a complete reinstall oof the Fenix plane and app this morning

I appreciate that, my NavData is up to date in Navigraph Hub and set to Auto in the Fenix EFB. It is showing as being current however I note it doesnt appear to show the latest Rev 2. Not sure if its relevant as the Rev 2 is very recent and Ive noticed the map issue over a number of days. Doesnt update to Rev 2 in the Fenix even if change to manual and press import.

Good evening, I have been struggling over the past few days with setting up an arrival in the Fenix A320. Something has changed in v3 and it has been driving me crazy and concerning me, as I see it as a major issue and difficult to plan the arrival in the MCDU. I have been simming since 2004 and been using the Fenix for at least 18 months, it is all I fly now and have about 11 Nr. Airbus devices from WinCrtl. I have contacted Fenix yesterday and raised a ticket, below is my original email followed by a second more detailed diagnosis of what I am experiencing and things I have tried. Log files were sent through to them. Wanted to run this all past you all since Fenix maybe sometime before they review the log files. Keen to hear if others are seeing the same thing - or can test their Fenix A320? Original Ticket Finding it almost impossible to setup an approach/arrival in the A320 v3. I have been flying the Fenix for a long time but have noticed over the past few days something really weird. I started to think I was doing something different to normal but I am not. Previously I set up my departure using the F-PLN page and the ND map set to PLAN. I press the departure airport then select the active runway and SID - I can see it no problem on the ND as yellow lines as I build the departure. I can then activate it and it goes green - all fine. I have already imported the Simbrief OFP into the EFB and carried out an INIT REQ, set up Cost Index, cruise alt etc. The problem has just started when I press the arrival airport. From memory pressing once takes me to the waypoint at the start of the SID, Simbrief inserts a DISCONTINUITY between it and the destination airport (normal awaiting the STAR). Almost 100% of the time when I press the landing runway the map on the ND flicks back to the departure airport. It certainly does in almost everytime when I select the correct STAR. I then have no way to visualise and build the arrival, allowing me to see the STAR, Approach and choose the VIA to see I am happy before activating it. I have tried different routes, different airports but all that used to worked before. Simbrief AIRAC is latest. Navigraph Hub is latest showing in sim uses Cycle 2611 rev 2. Weirdly Hub still shows a Fenix Simulations A320 V2 entry under "installed outside the sim". I have reinstalled the Fenix, I have uninstalled and re-enabled Navigraph. I have gone into ProgramData/Fenix and removed NavdataDFD and the older navdata folders when each appear. MCDU aircraft status shows using the latest cycle too. This is driving me nuts and I am very concerned. I have a lot of WinCrtl Airbus hardware and the Fenix is pretty much all I use now. Sim is version 1.9.21.0 (7.1 stable), Fenix is 3.0.0.7613. Followup Email (with attached log files as requested by Fenix) This morning I completely uninstalled both the Fenix aircraft and the app. Deleted the Fenix folder from ProgramData folder and installed from the latest installer. I had hoped this would have worked but experiencing the same issues. Quickly set up a flight between EIDW and EGLL in Simbrief, a route I have done many times. Had to set up connections again with Navigraph and Simbrief then imported flight. At first I didnt get a INIT REQUEST line select option in INIT page but eventually got it after restarting flight. What I do see is a continuous route between waypoints PESIT and SIRAC ImgBB1 hosted at ImgBBImage 1 hosted on ImgBBHowever after selecting the F-PLN page then pressing EIDW then departure and selecting runway 28R and then the PESIT2J departure and activating it problems start. Something has clearly changed on the Arrivals info. Before v3 when I then pressed the white EGLL towards the bottom of the F-PLN page the ND display centred on EGLL when the ND was in PLAN mode. That no longer happens, it stays on the aircrafts current position. Pressing the AIRPORT key cycles through current position then onto the last waypoint eg SIRAC, pressing again might centre on EGLL (cant remember). If I select ILS 09L the map stays ok and if EGLL is in view I can see the runway approach indicated. I then select a STAR then the map on PLAN view immediately returns to the aircraft position eg EIDW. I have then no way of returning the map to EGLL without cancelling the arrival setup or accepting it then scrolling through the flight plan or pressing AIRPORT. Screenshot below was taken last night during a test, it is different departure to this mornings test but highlights what I see, setting up arrival in MCDU but ND changes to departure airport / current location. One thing Im not happy with is the VIA is now automatically inserted - this is new in the Fenix. Guessing this is realistic and obvious but what if didnt want a VIA, or change through different options? Sometimes VIAS do weird tear drop approaches over airport VORs which rarely happen in the UK imo. Again I used to be able to select different VIA and see them previewed in the ND in yellow but now if I even manually select one the list goes back a page to the STARS page, if I want to try another VIA I need to select the line select key to see the list again - didnt used to be like this Another weird thing is like I said earlier the initial flight plan didnt have any gaps aside from discos between the departure airport and the first waypoint and vice versa at the arrival airport BUT as soon as I insert the arrival a DISCO has appear between CAWZE and SIRAC. The STAR itself starts at SIRAC so why is it affecting the leg before SIRAC? This also happened on different routes tested last night. Also why does Navigraph Hub still reference V2? I really do hope you get to the bottom of this and can help. I have been simming since 2004 and love the Fenix, so much that it is all I use now and invested in about £1400 in WinCrtl devices for the Airbus. It is the only aircraft I now fly so I am at a loss without it working as it did in v2 SimAppPro app and firmware of all WinCrtl devices fully up to date. This mornings test was just the set up of the flight, no actual flight carried out. Did have GSX issues so think it needs reinstalled. Any tips guys? Chris

Are ai traffic taxing past behind you? After installing v3 i was prepping at Heathrow then suddenly plane bounced around, apu was then disconnected and flight could not continue without setting up from scratch. Noticed a pattern when planes rolled past. Turned out to be the simulate wake turbulence. I switched it off and no more bouncing

Anyone else getting white 'dirty' marks on the cockpit windscreen? On both captain and first officer sides. Similar, but not as bad, as the brown marks which were previously fixed. Have the latest updates installed for Fenix and not on the 2024 beta

"there hasn't been a decent free AI Traffic program"......well except the brilliant AIG Traffic. Excellent models, huge range of aircraft and 1000s of routes. Not live but based on schedules which means the traffic you see is more accurate for the location and time of day. Works even better when injected by BATC

I still had an open ticket with WinCrtl on this matter so have just confirmed reverting to previous update worked and also highlighted others in this thread experiencing the same issue.

This is caused by the latest SimApp Pro software update "SimAppPro Setup 1.17.9.exe". I have a lot Wincrtl Airbus hardware incl MCDU, FCU, L/R EFIS, Thottles, Landing Gear, SideStick, rudders etc. Started to notice a lag when pushing Mcdu buttons, changing pages or rotating dials on the FCU etc. tried everything then Googled it. Found some recent posts from others experiencing similar. One guy said he contacted support and was sent links to the previous software version. I got a response very quickly to my ticket and downloaded and installed "SimAppPro Setup 1.17.8.exe" which worked a treat. I currently canot access WinCrtl website to share the link with you guys. UPDATE Got online - you can repllace numbers in url to download earlier versions too https://download.wwsimstore.com/download/SimAppPro/SimAppPro%20Setup%201.17.8.exe

Thought RHI still installed Reshade in the background.. I use reshade to make the sim look better so not installing an app which reinstalls reshade

How come this mod is not going viral with chat on here? DLSS smearing on glass cockpits has been a major issue for most using DLSS for years. Nvidia and Asobo failed to sort it out, It meant having to stay on TAA filtering when using the Fenix for example. It is amazing that someone from the community fixed a problem that a major software developer cannot.

I loaded up the sim last night and briefly used the Fenix. I couldnt help thinking the cockpit lighting and shadows looked a bit weird. Hopefully this helps as I kept wondering if I had imagined it or was it always the way it looked last night.