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Update 1.37.19.0 stuck at 89%

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Today I have tried to update to 1.37.19.0.

The install first opened the "Accessibility Settings" menu - pressing Next started the update proces, but it got stuck at 89% (only missing 1 package).

I waited for a very very longtime, and then restarted the sim, but know it won´t resume downloading and says "Please wait....." with 0 kb downloaded.

I have remaned my community folder and tried again to no avail.

I can see that in my MSFS2020\Packages\Official\OneStore\.fscontent\ folder there is a file called "asobo-airport-eham-amsterdam", which I asume is a package file that should be decompressed, but isn´t.

As far as I know the .fscontent folder is where update files (Package files) are stored during an update download, and then should be decompressed afterwards - this doesn´t seem to happen.

 

Can anyone help ?

 

I´m quite frustrated about MSFS2020 update processes.

Why can´t the do a properly update system. Almost every time one has to cross their fingers for an update to succeed.

Either it get´s stuck or takes forever to download.

Edited by Wothan

System: i7-10700K, 32GB RAM, RTX4070 12GB, 1 x 1TB SSD, 2 x 2TB SSD, 1x 2TB HDD, Win10 64bit Home, Meta Quest 3

20 minutes ago, Wothan said:

I have remaned my community folder and tried again to no avail.

I can see that in my MSFS2020\Packages\Official\OneStore\.fscontent\ folder there is a file called "asobo-airport-eham-amsterdam", which I asume is a package file that should be decompressed, but isn´t.

Delete that file and start anew. Should solve your problem.  Good luck,

-B

  • Author
3 minutes ago, btacon said:

Delete that file and start anew. Should solve your problem.  Good luck,

-B

Thanks for Your reply - but it doesn´t help.

 

System: i7-10700K, 32GB RAM, RTX4070 12GB, 1 x 1TB SSD, 2 x 2TB SSD, 1x 2TB HDD, Win10 64bit Home, Meta Quest 3

2 minutes ago, Wothan said:

Thanks for Your reply - but it doesn´t help.

 

You are welcome. Sorry that it did not help.  I’m pretty sure that is the path you need to take, you just need to find the offending file, delete it and let the process begin again. There are multiple topics here on Avsim about the same problem and potential resolution. Good luck, I’m confident you will sort it out.

-B

  • Author
1 minute ago, btacon said:

You are welcome. Sorry that it did not help.  I’m pretty sure that is the path you need to take, you just need to find the offending file, delete it and let the process begin again. There are multiple topics here on Avsim about the same problem and potential resolution. Good luck, I’m confident you will sort it out.

-B

Yeah - but thanks anyway

System: i7-10700K, 32GB RAM, RTX4070 12GB, 1 x 1TB SSD, 2 x 2TB SSD, 1x 2TB HDD, Win10 64bit Home, Meta Quest 3

3 hours ago, Wothan said:

started the update proces, but it got stuck at 89% (only missing 1 package).

How Herp Alpert Einstein and Ben Franklin found the solution:

https://forums.flightsimulator.com/t/unable-to-download-due-to-progress-constantly-set-back/572639/3

"close the program, get rid of the partial downloads in the Official folder, and start over. Here’s how…

Shut down the sim (duh…)
Open your Official\OneStore folder
Set the view type to Details, then click the Date Modified column header to sort by that. This should put the newest files at the top of the list - if not, click the header again to reverse the order.
You should see at least one file that’s not a folder, and has an odd filetype extension. Delete anything that’s not a folder.
Restart the sim and it should automatically restart the download/install process.

If it happens again, repeat the above steps. Albert Einstein (or Ben Franklin, depending on who you believe) once said “The definition of insanity is doing the same thing over and over and expecting different results.” Well, with patience, you will eventually prove yourself sane."

"ToniGsxr600 - I forgot to mention something important like installing the English language pack in the United States (I don’t know its locations so this step may not be due to the fact that it will already be by default)
Another important thing for me is also before running MSFS 2020 I always delete the content of these 2 folders that I put below.

C:\Users\YourUser\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes

C:\Users\YourUser\AppData\Local\FlightSimulator

(Deleting the contents of these folders before starting MSFS 2020 will cause it to do an actual read of the contents of your community folder. Thus ruling out a possible conflict with a recently moved or deleted addon.)"

 

"This may be due to a half-downloaded package or a problem unzipping said package.
Go to your folder path:

C:\Users\YourUser\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Official\OneStore

Once here, go down to the bottom and verify that there is not something blank half downloaded or unzipped.
If so, delete it and start MSFS 2020 again."

https://forums.flightsimulator.com/t/1-37-19-crashes-every-single-time-ryzen-radeon/645908/2

https://learn.microsoft.com/en-us/answers/questions/1692099/microsoft-flight-simulator-1-37-19-0-the-applicati

https://flightsimulator.zendesk.com/hc/en-us/articles/360015760660-How-to-troubleshoot-download-Installation-issues

 

Edited by turbomax

AMD 7800X3D, Windows 11, Gigabyte X670 AORUS Elite AX Motherboard, 64GB DDR5 G.SKILL Trident Z5 NEO RGB (AMD Expo), RTX 4090,  Samsung 980 PRO M.2 NVMe SSD 2 TB PCIe 4.0, Samsung 980 PRO M.2 NVMe SSD 1 TB PCIe 4.0, 4K resolution 50" TV @60Hz, VR: Pimax Crystal Light + HP Reverb G2 @ 90 Hz, Honeycomb Bravo Throttle Quadrant, be quiet 1000W PSU, Noctua NH-U12S chromax.black air cooler.

60-130 fps. no CPU overclocking.

very nice.

  • Author

@turbomax Thank You for Your very detaitailed explanation.

Finally i got MSFS to startup and it's now running. I had the package file deleted in the .fscontent folder, and also didn't have any other files present, to no avail.

What I did was to delete the file in .fscontent folder, turned off my VPN and restartet.

Though I now have an update for one of my Marketplace Airports, thats also stuck on update, so something seems to be amiss with the MSFS update system, maybe one if their servers are down - who knows.

 

I find the MSFS update processes very poor.

I have bought a VPN  simply inorder to get around the otherwise extreme slow update process. Each time I'm updating MSFS i hve to cross my fingers for it to succeed.

Why can't the worlds biggest software company not provide a much better updste experience, wenn everybody ekse are able too - just to mention Steam, DCS, IL-2 etc.

 

System: i7-10700K, 32GB RAM, RTX4070 12GB, 1 x 1TB SSD, 2 x 2TB SSD, 1x 2TB HDD, Win10 64bit Home, Meta Quest 3

2 hours ago, Wothan said:

Why can't the worlds biggest software company not provide a much better updste experience

though I can understand your frustration, these problems only occur on very few systems. considering the millions that had no problems whatsoever these problems are still very rare. if you can solve this, please let us know how you did it.

AMD 7800X3D, Windows 11, Gigabyte X670 AORUS Elite AX Motherboard, 64GB DDR5 G.SKILL Trident Z5 NEO RGB (AMD Expo), RTX 4090,  Samsung 980 PRO M.2 NVMe SSD 2 TB PCIe 4.0, Samsung 980 PRO M.2 NVMe SSD 1 TB PCIe 4.0, 4K resolution 50" TV @60Hz, VR: Pimax Crystal Light + HP Reverb G2 @ 90 Hz, Honeycomb Bravo Throttle Quadrant, be quiet 1000W PSU, Noctua NH-U12S chromax.black air cooler.

60-130 fps. no CPU overclocking.

very nice.

2 hours ago, turbomax said:

though I can understand your frustration, these problems only occur on very few systems. considering the millions that had no problems whatsoever these problems are still very rare. if you can solve this, please let us know how you did it.

I agree that the forums can have an amplifying effect.

Even so, it is a shockingly poor system! How profligate to require every single installation to pull these enormous downloads for the sake of (presumably) some few kilobytes of actual changes to the code, or megabytes of content / scenery or whatever in areas you might never use / aircraft you might never fly - plus the unaccountable clunkiness and unreliable speed of the whole thing: it's awful, even when it "works". 

Plus with each download, there are certain installations that get borked, to a greater or lesser degree, seemingly at random, needing all sorts of daft delving around to fix, if it can be fixed at all. 

Plus the uncertainty that it entails: when the sim stops working properly after an update, is that because of some new error in the code? Or a corrupted download? Or has the update made the sim start to use your kit more intensively, exposing a previously-hidden instability in your own hardware?  

I dread it every time. 

Edited by tfm

14900ks, RTX4090, 64Gb@6000-30-36-36-T2, Samsung 990Pro 2Tb , Dell G3223Q 32" 4k Gsync + 27" secondary monitor.
Thrustmaster Airbus Edition throttles etc, TPR pedals, MiniCockpit FCU, WinWings FCU, WinWings Orion 2 F15E, WinWings A320 sticks.

I have been using Macrium Reflect as an auto backup of my hard drives since my early P3D Days. Right now, if my Packages folder disappears for some strange reason, I can move it from my backup external drive to my main drive in about 10 minutes. has saved me more than once. https://www.macrium.com/products/home

 

 

 

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