I'm currently at iniBuilds VHHH using the iniBuilds A350. Click GSX to connect jetways and nothing happens. Use the multi jetways tool which works fine.

Then I request boarding and they all board via a bus from the rear stairs.

Am I doing something wrong?

GSX only supports standard jetways which reads using the Simconnect Navdata API, it can't detect custom systems.

It might be possible that, once we'll release the GSX multi-jetway update we might support other custom systems in addition to GSX own (the one that will be introduced with that update), but I can't promise they will because no work has been done to analyze the issue.

Surely, GSX own multi-jetway system will work with every 3rd party airports that has standard jetways and, in most cases, will be able to use multi-jetways with no need to update the airport.

Edited August 18Aug 18 by virtuali

Well, this was so predictable that this was going to happen the moment inibuilds presented their own multijetway tool. I am absolutely unsurprised...

Seeing this problem too,testing a lot of times without sucess,passengers board with rear stairs all the time despite multijetways are correctly connected to the A350 or A340.

Tested in KORD and VHHH (inibuilds).

Edited August 18Aug 18 by BenzAmg

Did you test what happens if you uninstall the multi jetway tool? Does this at least restore full GSX functionality? If yes, there is at least some hope...

I was a little unsurprised that the multi-jetway tool didn't work with GSX. However, I thought that GSX would still be able to operate if I didn't use the multi-jetway tool

It even says on the iniBuilds forum:

The Multi-Jetway System has been designed to work alongside the wider Microsoft Flight Simulator ecosystem, including GSX. While the feature operates independently, it is compatible with community-developed GSX profiles, allowing users to enjoy realistic boarding operations alongside multiple connected passenger boarding bridges.

If they can't get GSX to work with the multi-jetways at their own airport, with their own aircraft (A350), then surely this statement is totally untrue?

IniBuilds have just updated their EGLL scenery and included the multi jetway system.

It doesn't work at all with GSX now. If I dock the multi jetways, when trying to board passengers through GSX, it tries to add stairs at left two (where one of the jetways is).

I then tried to dock one of the jetways using GSX, but with the multi-jetways installed, GSX doesn't do anything.

So we've got to choose one or the other; they do not work together despite iniBuilds claiming they do.

The bad thing will happen the moment GSX releases their multijetway adaptation. Because I bet it wont work exactly with those Ini sceneries that have their multijetway implementation. And THEN we have the mess. It will insta stop me from buying any new or updating any already owned ini scenery for sure

Have you turned off the rear stairs when jetways are available? Then have you called the jetways from within the A350 EFB with the GSX Integration button turned on?

10 hours ago, AnkH said:

The bad thing will happen the moment GSX releases their multijetway adaptation. Because I bet it wont work exactly with those Ini sceneries that have their multijetway implementation. And THEN we have the mess. It will insta stop me from buying any new or updating any already owned ini scenery for sure

From what I understand based on what Umberto has said, GSX's Multi jetways will replace existing jetways at airports with their own jetway sim objects.

So it shouldn't be an issue, but it would require someone making a GSX profile for ini's airports to filter out their jetways and load in GSX's. I doubt the official ini profile will do that, unless there is high demand.

10 hours ago, AnkH said:

It will insta stop me from buying any new or updating any already owned ini scenery for sure

That's silly. What if the scenery update fixes something serious, like a bump or hole in a taxiway?

Edited August 31Aug 31 by Tuskin38

Of course it will be an issue, because the «preview» you already got: on EGLL and VHHH with ini multijetway support, the GSX jetways do no longer work, even if the multijetway tool is not installed. Because for the ini multijetway tool to work, the jetways are no longer classic jetways and thus cant be controlled/activated by GSX anymore. I currently see no reason why this should suddenly be different after the release of the GSX multijetway implementation.

7 hours ago, 3catcircus said:

Have you turned off the rear stairs when jetways are available? Then have you called the jetways from within the A350 EFB with the GSX Integration button turned on?

Where's the GSX integration button?

I'm happy to control the jetways using the multi-jetways tool, just want boarding and loading to work properly.

15 hours ago, BWBriscoe said:

Where's the GSX integration button?
I'm happy to control the jetways using the multi-jetways tool, just want boarding and loading to work properly.

It's on the EFB in the Ground tab.

Here's the screenshot

I'm not using the A350...I'm using the PMDG 777