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britbeef

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  1. Thanks for the reply Dan. I am using Version 1.10.8395 which the Operations Centre tells me is the latest build. You have guessed correctly that the ADIRUs were still running when FSX crashed. Waiting for them to complete alignment seems to have solved the problem. Nevertheless I do not recall this being necessary in the past. Perhaps future builds will address this issue. Most important is to be flying again. Many thanks for your help. Bob Marston
  2. I am also getting a CTD with the latest version of the PMDG 777-200. In my case it occurs the instant I hit the Legs button on the FMC. I am attaching a copy of the AppCrashView report and I should be grateful for any advice. Version=1 EventType=APPCRASH EventTime=131449530896629681 ReportType=2 Consent=1 UploadTime=131449530904139349 ReportStatus=268566528 ReportIdentifier=29616b27-83a0-4277-ae96-c21e6468f937 IntegratorReportIdentifier=dc3112da-20ef-48c1-bda7-a9391cbb6994 Wow64Host=34404 Wow64Guest=332 NsAppName=fsx.exe AppSessionGuid=00002b58-0002-007a-8e9c-dc1ba500d301 TargetAppId=W:00006ca9eb6eb4f3f32237c8c9b3a1181d240000ffff!0000340ac5e74dd956764ed31dc09005292977ca53e9!fsx.exe TargetAppVer=2007//09//26:22:20:04!2ab03c!fsx.exe BootId=4294967295 ServiceSplit=3539031 TargetAsId=1589 Response.BucketId=29d061b2b9254e3ee77b13ef34419bcd Response.BucketTable=1 Response.LegacyBucketId=108333172013 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=fsx.exe Sig[1].Name=Application Version Sig[1].Value=10.0.61637.0 Sig[2].Name=Application Timestamp Sig[2].Value=46fadb14 Sig[3].Name=Fault Module Name Sig[3].Value=PMDG_747QOTSII_2.dll Sig[4].Name=Fault Module Version Sig[4].Value=11.14.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=572b6e57 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=00002689 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.15063.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=2057 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=2beb DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=cfd7 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=cfd7ad72b02c318914bfc4ba719d4940 UI[2]=D:\Microsoft Flight Simulator X\fsx.exe UI[3]=Microsoft Flight Simulator® has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=D:\Microsoft Flight Simulator X\fsx.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll LoadedModule[5]=C:\WINDOWS\AppPatch\AcLayers.DLL LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[7]=C:\WINDOWS\System32\USER32.dll LoadedModule[8]=C:\WINDOWS\System32\win32u.dll LoadedModule[9]=C:\WINDOWS\System32\GDI32.dll LoadedModule[10]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[11]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[12]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[13]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[14]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[15]=C:\WINDOWS\System32\shcore.dll LoadedModule[16]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[17]=C:\WINDOWS\System32\SspiCli.dll LoadedModule[18]=C:\WINDOWS\System32\CRYPTBASE.dll LoadedModule[19]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[20]=C:\WINDOWS\System32\sechost.dll LoadedModule[21]=C:\WINDOWS\System32\combase.dll LoadedModule[22]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[23]=C:\WINDOWS\System32\advapi32.dll LoadedModule[24]=C:\WINDOWS\System32\shlwapi.dll LoadedModule[25]=C:\WINDOWS\System32\kernel.appcore.dll LoadedModule[26]=C:\WINDOWS\System32\powrprof.dll LoadedModule[27]=C:\WINDOWS\System32\profapi.dll LoadedModule[28]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[29]=C:\WINDOWS\System32\SETUPAPI.dll LoadedModule[30]=C:\WINDOWS\SYSTEM32\MPR.dll LoadedModule[31]=C:\WINDOWS\SYSTEM32\sfc.dll LoadedModule[32]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV LoadedModule[33]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[34]=C:\WINDOWS\SYSTEM32\sfc_os.DLL LoadedModule[35]=C:\WINDOWS\AppPatch\AcSpecfc.DLL LoadedModule[36]=C:\WINDOWS\System32\ole32.dll LoadedModule[37]=C:\WINDOWS\System32\COMDLG32.dll LoadedModule[38]=C:\WINDOWS\System32\IMM32.dll LoadedModule[39]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[40]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.15063.413_none_55bc94a37c2a2854\COMCTL32.dll LoadedModule[41]=C:\WINDOWS\SYSTEM32\mscms.dll LoadedModule[42]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[43]=C:\WINDOWS\SYSTEM32\DDRAW.dll LoadedModule[44]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[45]=C:\WINDOWS\SYSTEM32\dwmapi.dll LoadedModule[46]=C:\WINDOWS\SYSTEM32\msi.dll LoadedModule[47]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll LoadedModule[48]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll LoadedModule[49]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[50]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9307_none_d0882a20442f72e4\MSVCR80.dll LoadedModule[51]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80.DLL LoadedModule[52]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_03ce2c72205943d3\MFC80ENU.DLL LoadedModule[53]=D:\Microsoft Flight Simulator X\language.dll LoadedModule[54]=D:\Microsoft Flight Simulator X\API.DLL LoadedModule[55]=D:\Microsoft Flight Simulator X\ai_player.dll LoadedModule[56]=D:\Microsoft Flight Simulator X\ablscpt.dll LoadedModule[57]=D:\Microsoft Flight Simulator X\acontain.dll LoadedModule[58]=D:\Microsoft Flight Simulator X\atc.dll LoadedModule[59]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9307_none_d0882a20442f72e4\MSVCP80.dll LoadedModule[60]=D:\Microsoft Flight Simulator X\controls.dll LoadedModule[61]=D:\Microsoft Flight Simulator X\demo.dll LoadedModule[62]=D:\Microsoft Flight Simulator X\fe.dll LoadedModule[63]=D:\Microsoft Flight Simulator X\facilities.dll LoadedModule[64]=D:\Microsoft Flight Simulator X\flight.dll LoadedModule[65]=D:\Microsoft Flight Simulator X\fsui.dll LoadedModule[66]=D:\Microsoft Flight Simulator X\g2d.dll LoadedModule[67]=D:\Microsoft Flight Simulator X\g3d.dll LoadedModule[68]=D:\Microsoft Flight Simulator X\gps.dll LoadedModule[69]=D:\Microsoft Flight Simulator X\livingwater.dll LoadedModule[70]=D:\Microsoft Flight Simulator X\main.dll LoadedModule[71]=D:\Microsoft Flight Simulator X\multiplayer.dll LoadedModule[72]=D:\Microsoft Flight Simulator X\panels.dll LoadedModule[73]=D:\Microsoft Flight Simulator X\sim1.dll LoadedModule[74]=D:\Microsoft Flight Simulator X\simprop.dll LoadedModule[75]=D:\Microsoft Flight Simulator X\simscheduler.dll LoadedModule[76]=D:\Microsoft Flight Simulator X\sound.dll LoadedModule[77]=D:\Microsoft Flight Simulator X\symmap.dll LoadedModule[78]=D:\Microsoft Flight Simulator X\terrain.dll LoadedModule[79]=D:\Microsoft Flight Simulator X\ui.dll LoadedModule[80]=D:\Microsoft Flight Simulator X\fs-traffic.dll LoadedModule[81]=D:\Microsoft Flight Simulator X\util.dll LoadedModule[82]=D:\Microsoft Flight Simulator X\visualfx.dll LoadedModule[83]=D:\Microsoft Flight Simulator X\weather.dll LoadedModule[84]=D:\Microsoft Flight Simulator X\window.dll LoadedModule[85]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll LoadedModule[86]=C:\WINDOWS\SYSTEM32\SHFOLDER.dll LoadedModule[87]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[88]=C:\WINDOWS\SYSTEM32\DINPUT8.dll LoadedModule[89]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.15063.483_none_9e9856e456d5e776\gdiplus.dll LoadedModule[90]=D:\Microsoft Flight Simulator X\d3d9.dll LoadedModule[91]=C:\WINDOWS\SYSTEM32\d3dx10_34.dll LoadedModule[92]=C:\WINDOWS\SYSTEM32\d3dx9_34.dll LoadedModule[93]=C:\WINDOWS\SYSTEM32\DSOUND.dll LoadedModule[94]=C:\WINDOWS\SYSTEM32\MSACM32.dll LoadedModule[95]=C:\WINDOWS\SYSTEM32\WININET.dll LoadedModule[96]=C:\WINDOWS\SYSTEM32\MSIMG32.dll LoadedModule[97]=D:\Microsoft Flight Simulator X\RocketCore.dll LoadedModule[98]=C:\WINDOWS\SYSTEM32\Cabinet.dll LoadedModule[99]=D:\Microsoft Flight Simulator X\Leap.dll LoadedModule[100]=D:\Microsoft Flight Simulator X\RocketControls.dll LoadedModule[101]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_43.dll LoadedModule[102]=C:\WINDOWS\SYSTEM32\d3d10_1.dll LoadedModule[103]=C:\WINDOWS\SYSTEM32\d3dx11_43.dll LoadedModule[104]=C:\WINDOWS\SYSTEM32\d3d10.dll LoadedModule[105]=D:\Microsoft Flight Simulator X\cairo.dll LoadedModule[106]=C:\WINDOWS\SYSTEM32\dxgi.dll LoadedModule[107]=C:\WINDOWS\SYSTEM32\d3d11.dll LoadedModule[108]=C:\WINDOWS\SYSTEM32\d3dx9_43.dll LoadedModule[109]=C:\WINDOWS\SYSTEM32\MSVCP120.dll LoadedModule[110]=C:\WINDOWS\SYSTEM32\MSVCR120.dll LoadedModule[111]=D:\Microsoft Flight Simulator X\freetype6.dll LoadedModule[112]=D:\Microsoft Flight Simulator X\zlib1.dll LoadedModule[113]=C:\WINDOWS\SYSTEM32\d3d10core.dll LoadedModule[114]=C:\WINDOWS\SYSTEM32\d3d10_1core.dll LoadedModule[115]=D:\Microsoft Flight Simulator X\xuipc.dll LoadedModule[116]=C:\WINDOWS\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61259.0_none_55f5ecdc14f60568\SimConnect.dll LoadedModule[117]=C:\WINDOWS\system32\D3D9.dll LoadedModule[118]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[119]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll LoadedModule[120]=C:\WINDOWS\system32\rsaenh.dll LoadedModule[121]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll LoadedModule[122]=C:\WINDOWS\System32\WINTRUST.dll LoadedModule[123]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[124]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[125]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[126]=C:\WINDOWS\system32\wbem\wbemprox.dll LoadedModule[127]=C:\WINDOWS\SYSTEM32\wbemcomn.dll LoadedModule[128]=C:\WINDOWS\system32\wbem\wbemsvc.dll LoadedModule[129]=C:\WINDOWS\system32\wbem\fastprox.dll LoadedModule[130]=C:\WINDOWS\WinSxS\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9818.0_none_b7e811947b297f6d\MSXML4.DLL LoadedModule[131]=C:\Windows\System32\urlmon.dll LoadedModule[132]=C:\Windows\System32\iertutil.dll LoadedModule[133]=C:\WINDOWS\System32\imagehlp.dll LoadedModule[134]=C:\WINDOWS\system32\nvspcap.dll LoadedModule[135]=C:\WINDOWS\System32\PSAPI.DLL LoadedModule[136]=C:\WINDOWS\SYSTEM32\WINHTTP.dll LoadedModule[137]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll LoadedModule[138]=C:\WINDOWS\system32\nvapi.dll LoadedModule[139]=C:\WINDOWS\SYSTEM32\D3DCompiler_34.dll LoadedModule[140]=C:\WINDOWS\SYSTEM32\sxs.dll LoadedModule[141]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll LoadedModule[142]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll LoadedModule[143]=C:\Windows\System32\msvcp110_win.dll LoadedModule[144]=C:\WINDOWS\system32\winbrand.dll LoadedModule[145]=C:\WINDOWS\SYSTEM32\WINSTA.dll LoadedModule[146]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll LoadedModule[147]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll LoadedModule[148]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll LoadedModule[149]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[150]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[151]=C:\WINDOWS\SYSTEM32\usermgrcli.dll LoadedModule[152]=C:\Windows\System32\gameux.dll LoadedModule[153]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8\COMCTL32.dll LoadedModule[154]=D:\Microsoft Flight Simulator X\uiautomationcore.dll LoadedModule[155]=C:\WINDOWS\SYSTEM32\OLEACC.dll LoadedModule[156]=C:\WINDOWS\System32\MMDevApi.dll LoadedModule[157]=C:\WINDOWS\System32\PROPSYS.dll LoadedModule[158]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL LoadedModule[159]=C:\WINDOWS\SYSTEM32\AVRT.dll LoadedModule[160]=C:\Windows\System32\Windows.UI.dll LoadedModule[161]=C:\WINDOWS\SYSTEM32\msls31.dll LoadedModule[162]=C:\WINDOWS\SYSTEM32\HID.DLL LoadedModule[163]=C:\WINDOWS\SYSTEM32\wdmaud.drv LoadedModule[164]=C:\WINDOWS\SYSTEM32\ksuser.dll LoadedModule[165]=C:\WINDOWS\SYSTEM32\msacm32.drv LoadedModule[166]=C:\WINDOWS\SYSTEM32\midimap.dll LoadedModule[167]=D:\AFX\AFXModuleFSX.dll LoadedModule[168]=C:\WINDOWS\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.60905.0_none_dd92b94d8a196297\SimConnect.dll LoadedModule[169]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll LoadedModule[170]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[171]=C:\WINDOWS\System32\NSI.dll LoadedModule[172]=C:\WINDOWS\SYSTEM32\WINNSI.DLL LoadedModule[173]=C:\WINDOWS\SYSTEM32\msiso.dll LoadedModule[174]=C:\WINDOWS\SYSTEM32\DNSAPI.dll LoadedModule[175]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll LoadedModule[176]=C:\Windows\System32\rasadhlp.dll LoadedModule[177]=C:\WINDOWS\System32\fwpuclnt.dll LoadedModule[178]=C:\WINDOWS\SYSTEM32\MSDART.DLL LoadedModule[179]=C:\Program Files (x86)\Common Files\System\Ole DB\oledb32.dll LoadedModule[180]=C:\WINDOWS\SYSTEM32\DPAPI.dll LoadedModule[181]=C:\Windows\System32\comsvcs.dll LoadedModule[182]=C:\Windows\System32\msjetoledb40.dll LoadedModule[183]=C:\Windows\System32\msjter40.dll LoadedModule[184]=C:\Windows\System32\msjet40.dll LoadedModule[185]=C:\Windows\System32\MSJINT40.DLL LoadedModule[186]=C:\Windows\System32\mswstr10.dll LoadedModule[187]=C:\WINDOWS\SYSTEM32\mlang.dll LoadedModule[188]=C:\WINDOWS\SYSTEM32\RAASAUDIO32.DLL LoadedModule[189]=C:\WINDOWS\SYSTEM32\X3DAudio1_6.dll LoadedModule[190]=C:\WINDOWS\System32\xactengine3_4.dll LoadedModule[191]=C:\WINDOWS\System32\XAudio2_4.dll LoadedModule[192]=D:\Microsoft Flight Simulator X\Level-D Simulations\B767-300\leveld.dll LoadedModule[193]=C:\WINDOWS\SYSTEM32\msadp32.acm LoadedModule[194]=C:\Windows\System32\ieframe.dll LoadedModule[195]=C:\Windows\System32\NETAPI32.dll LoadedModule[196]=C:\Windows\System32\DSREG.DLL LoadedModule[197]=C:\Windows\System32\NETUTILS.DLL LoadedModule[198]=C:\Windows\System32\WKSCLI.DLL LoadedModule[199]=C:\WINDOWS\system32\dataexchange.dll LoadedModule[200]=C:\WINDOWS\system32\dcomp.dll LoadedModule[201]=C:\WINDOWS\system32\twinapi.appcore.dll LoadedModule[202]=C:\Windows\System32\mshtml.dll LoadedModule[203]=C:\Windows\System32\srpapi.dll LoadedModule[204]=C:\Windows\System32\ieapfltr.dll LoadedModule[205]=C:\WINDOWS\system32\msimtf.dll LoadedModule[206]=C:\Windows\System32\d2d1.dll LoadedModule[207]=C:\Windows\System32\DWrite.dll LoadedModule[208]=C:\WINDOWS\SYSTEM32\Secur32.dll LoadedModule[209]=C:\Windows\System32\uiautomationcore.dll LoadedModule[210]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[211]=C:\WINDOWS\System32\XAudio2_7.dll LoadedModule[212]=D:\Microsoft Flight Simulator X\Gauges\PMDG_747QOTSII_2.dll LoadedModule[213]=C:\WINDOWS\SYSTEM32\snmpapi.dll LoadedModule[214]=C:\WINDOWS\SYSTEM32\icmp.Dll LoadedModule[215]=C:\WINDOWS\system32\napinsp.dll LoadedModule[216]=C:\WINDOWS\system32\pnrpnsp.dll LoadedModule[217]=C:\WINDOWS\system32\NLAapi.dll LoadedModule[218]=C:\WINDOWS\System32\winrnr.dll LoadedModule[219]=D:\Microsoft Flight Simulator X\Aerosoft\AES\ViMaCli.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Microsoft Flight Simulator® AppPath=D:\Microsoft Flight Simulator X\fsx.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=31736CD664C91611E8FACF7B443412D4 MetadataHash=35731938 Bob Marston .
  3. Hi Geoff Thanks for the reply. I will check that out after the football's finished. You are absolutely right to stick with Windows 7. Windows 10 has caused and continues to cause no end of problems. Cheers Bob
  4. I think this is really a Windows problem but as it is affecting a PMDG component I am posting here in the hope that someone may be able to suggest a solution. Suddenly and for no apparent reason when I try to open the 747 Load Manager I am getting the message "This app has been blocked for your protection. An administrator has blocked you from running this app." There are dozens of posts on the web outlining a workround involving the use of the command line but this is rather a cumbersome solution for frequent use. I have tried uninstalling and reinstalling the 747 but to no avail. I am running FSX on Windows 10 with UAC set to minimum. Any help would be greatly appreciated. Bob
  5. I used FSUIPC to program three spare buttons on my joystick with the FS control "Toggle aircraft exit" and parameters 1, 2 and 3. This avoids having to use Shift + E etc. Bob
  6. Hello Jim May I have a copy of your gauge please? Cheers Bob
  7. Is there another link for the RC4.01 update? http://www.davevollmer.com/rcv401update.exe appears to be dead.CheersBob
  8. Yes that's cracked it.Many thanks JD
  9. I keep getting the message "Runtime error 76 RadarContact.fsuipc.rcv4code" shortly after take-off, sometimes just before handover to Departure, sometimes just after.I re-installed RC4.2 and it went away, but after a couple of weeks it's back again.Can you suggest a solution please?
  10. Morning JDI am having exactly the same problem as Ken except that my e-mails are being bounced via Freeserve.Can you help please?Bob Marston
  11. When I try to download recent (2006) archives I am getting the message "Cannot download hourly archive sets prior to April 6th 2005". HiFiDataNet says "Status OK".Can you help please?
  12. Am I too late to join the Google Group?When I try to accept your invitation using the link you sent, I am just getting "Page not available".Bob Marston
  13. After months of trouble-free use the nav lights, strobes and beacon have all disappeared from my A330 and A340. Other aircraft including the other airbusses seem to be unaffected. I have even tried re-installing them from scratch but to no avail. Can any one suggest a solution please.
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