Jump to content

Keirtt

Members
  • Content Count

    11
  • Donations

    $0.00 
  • Joined

  • Last visited

Community Reputation

6 Neutral

Flight Sim Profile

  • Commercial Member
    No
  • Online Flight Organization Membership
    VATSIM
  • Virtual Airlines
    Yes
  1. Some feedback for this yoke. I've enjoyed using it for the past two days and I think it'll turn out to be a good product, but like anything new, there's room for improvement. 1) The first and most important thing I think needs to be improved is the customer support. There are no support forums for customers to come together and help each other through issues. When I first started using the yoke, I found that there was a "Dead zone" with most of my aircraft. After working with some other folks through discord, I was able to determine that turning down the null zone for the axis and turning up the sensitivity greatly helped. Would've been great to have forums to talk with other people about this. In addition to forums, I think the company needs to do a better job of relaying information on social media and replying to voicemails/emails. While I have my yoke, I never received any type of email, phone call, or other support. 2) The tension on the yoke has a steep learning curve when it comes to flaring the aircraft. I've found multiple times that my flares are at the incorrect time because I'm pulling too hard on the yoke towards the end of its travel distance. The next generation should have some type of tension adjuster or mechanical component that assists with this. Without a motor component, I'm finding myself getting worn out because unlike a traditional aircraft, when I adjust the trim, the pressure releases from the yoke where as on here it's constant regardless. Again, maybe a future/upgraded model will have these components. 3) The red light... it looked cool in the advertisements, but I've realized it serves absolutely no purpose. It would've been more helpful to have this light shine through the words on the switches so I could see them in the dark. As of right now, I've got this bright red light that does nothing to help me with the switches. I've found that more often than not, I just leave the red light off. These are just my three suggestions for constructive feedback. It'll take some time getting familiar with the yoke and I think for the price it meets my needs. Maybe some others will have some constructive feedback.
  2. See pic here:https://ibb.co/4ZVPgx0
  3. I don’t think he’s a one man show anymore. Their post on Facebook directed people to call their office for support. That would be odd for him to be at the conference, knowing no one was at the office, yet tell everyone to call. 🤷🏼‍♂️
  4. And just to be transparent, I did find my shipment via the Fedex app; however, no email and the fedex app is only showing a label was created.
  5. I think it’s fair to give them until COB tomorrow. At that point they will have been silent for an entire business week with the exception of a single post where they commented on a post about drivers. At that point, I feel it’s acceptable to say their customer service is poor at best. While I may enjoy the product, it will leave a lot of hesitation in what’s to come if the product has issues.
  6. Pretty sure I wrote a paper for a fire officer class (And submitted!) while I was on a flight at 35,000 ft... but it’s too much for them to acknowledge the issues that have been brought up on Facebook for the past 72 hours? Sorry, I’m not gonna accept that. Companies these days are very aware of their social media presence. It doesn’t take that long to draft a quick response acknowledging issues or lack there of. At this point, they’ve had 72 hours to find 30 minutes to post. I’m not saying they don’t have a great product, busy schedule or limited budget.... but they have a business because of our money. As a consumer, I expect a level of service and no service is unacceptable. No replies via email, messenger, or phone. Unacceptable in my book.
  7. I’ll be curious to see how they recover from this one. Hopefully it’s not a post damping the community for getting upset. Honeycomb should definitely take responsibility for the confusion and frustrations. They were the ones who sold everyone on it would be ready by mid-end September. More importantly, I feel that if they misspoke and nothing has shipped, they need to re-evaluate who is commenting on things. This will be day 2 information from them.
  8. Not sure what others are thinking, but it seems like Honeycomb Aeronautical has gone AWOL. For the past two days, they have been absolutely quiet with minimal posts. It was asked about delivery and they replied to a post on facebook stating that all domestic deliveries were enroute and that if you hadn't received a tracking number, to call their 1800 number. Unfortunately, it seems like their company number goes straight to a voicemail. They're not returning phone calls. No emails have been returned. They're not answering questions on facebook anymore or messenger for that matter. There were a few individuals who managed to use the FedEx app to track their package via address; however, the labels were created days ago with an arrival date of today. One posted on facebook commented that his label was created on September 26th with a delivery date of October 1st. When FedEx was contacted, they confirmed that only the labels had been created and nothing was picked up. Trying to reach out to the community to see if we can spread the word here and get more information.... this is becoming a huge frustration for alot of folks... especially since this is a newer company with no real history. Anyways, hoping this isn't turning into a scam or something else... they've had our money for months now.
  9. That's what I figured, but I still wonder if there is some related issue. I'll have to follow your steps in the guide.... just not sure why this continues to happen with the FMC. Very odd
  10. Jim, Thanks for the reply! I reached out to PMDG early this morning and received a reply in the last few minutes. Paul Gollnick with their tech support asked me if I had a programmed Go Around with a vector as there is a known issue being worked on for a CTD that can happen with certain Go Around procedures that are loaded into the FMC. While I haven't manually put in a Go Around, I obviously use STARs and when a runway is selected, it includes a missed approach option that's plugged into the FMC. I'm waiting for a reply, but I'm wondering if these are related?
  11. I'm running across a very infrequent, but frustrating CTD issue and can't seem to figure out what's up. Starting several weeks ago I noticed that I would intermittently CTD while looking at the PMDG FMC and clearing a message (Usually RSV Fuel message). As soon as I try to clear, I can tell the system has frozen followed by a message to wait or close. To give you an idea of how infrequent this happens though, in the last 24 hours I flew 13 hrs with the PMDG 747 without any issues. I followed those two flights up with the VATUSA event this evening from MDW>MSP in the PMDG 737 without issue... on my way back to MDW while descending through 7,000', I went into my FMC to verify my arrival and cleared a message. Immediately I was greeted with a frozen sim followed by CTD after being forced to close. I'm only noticing this issue using my PMDG 737. The event log is showing the following: The program Prepar3D.exe version 4.5.12.30293 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 2e54 Start Time: 01d54993f85eb059 Termination Time: 59 Application Path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Report Id: cd6e62ab-2152-45b5-9716-2e0445b552c4 Faulting package full name: Faulting package-relative application ID: Hang type: Unknown Any assistance with this would be helpful. I notice it at all times of the day and at various airports. It only happens with the PMDG 737 and it's always in the FMC; however, it maybe happens 1/10 flights. Thanks for any assistance that can be provided!
×
×
  • Create New...