April 24, 200422 yr Just curious...its been almost 2 hours, and I'm trying to figure out when to get concerned.Thanks!
April 24, 200422 yr 30 seconds - but I live across the Atlantic ------------------------------------------------- Gert Wijbrans
April 24, 200422 yr Commercial Member Jim,If you havent gotten your email by now, please contact [email protected]. Include your email and order number, and if possible, an alternate email address.Most likely, your mail provider's spam filter grabbed the email in transit.VinPMDGwww.precisionmanuals.comhttp://www.precisionmanuals.com/images/forum/devteam.jpg Vin Scimone Precision Manuals Development Group www.precisionmanuals.com
April 24, 200422 yr Mine was also right away. Download went smooth (a tad slow, to be expected of course). Got some liveries, and am starting my first flight now. Everything went surprisingly smooth. I was expecting the worst with the download, but it went well. ------------------------- Craig from KBUF
April 24, 200422 yr I got my email within a few seconds and the download went with about 170 kbyte/s.I live in FinlandKrister Krister LindénEFMA, Finland------------------
April 24, 200422 yr Got my email in less then two minutes, clicked the link in the email then started downloading the file at 250 KB/sec average ... A couple of minutes later I was installing and flying.If you don't fall into that kind of catagory and you have bandwidth, assume it is not PMDG's fault, but that of your ISP ;) Create another mail account somewhere else and wait for support to fix your problems.RayPS: for those who do not know, a lot of ISP's these days run services that shred email. I had a friend sending a resume out, his ISP was deleting it as SPAM. A lot of ISP's also run evil little caching servers which means you are not linking directly to the internet. You get what you pay for these days on the Internet, much of it is bad.
April 24, 200422 yr Hello Support,I am still waiting on my email going on 6.5 hours now. I have sent two emails to support, but I haven't heard anything.The initial problem was probably due to a new spam program my company has implemented. I have provided a backup and am looking forward to flying this new bird.Thanks!
April 24, 200422 yr Likewise for me... 7 hours and two emails with no response. I have my settings reduced to minimum so the thing should come through. Same as I had when I bought the base package. (SBC, Outlook Express, IE... nothing out of the ordinary).Jim
April 24, 200422 yr Commercial Member Jeff Hepburn-please contact us from a different email address - I am not showing any purchase from you in our customer database, so please send details and an order ID number to our [email protected] email.Thanks, Lefteris Kalamaras - Founder www.flightsimlabs.com
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