November 6, 201114 yr They will reactivate it. It's just to be sure it's not pirate copy. You only get a limited number of activations before you need to request a reactivation. I have done it a number of times with my 747 and MD11. I still have the installers and keys. My point is PMDG forces us to submit a ticket to re-activate a key then they should reply in a timely manner or have an auto system for re-activating keys. Such as flight1.Thats the only issue I have with PMDG. I didn't say one thing about waiting for the SP1 or NGX release date. Not like some of the children here who cried daily.Have a good night!YAY! I'm glad you're problem ***** WILL BE*****solved. Edited November 6, 201114 yr by linux731 i7-6700K @ 4.5 GHz, 16 GB DDR4-2400 MHz, GTX 1070 8GB
November 6, 201114 yr Author it's not solved! still waiting for PMDG! Pete Richards I've owned every version of flight simulator since Flight Simulator 3.0 in 1988. Windows 11 Pro loaded on a 4TB Gen5 Crucial T700 SSD, 4TB Samsung 990 Pro SSD, Ryzen 9 7950x3d, AS Rock X670e Taichi Motherboard, Gigabyte Gaming RTX 4090 OC 24GB, 64GB (2x32GB) Viper Venom DDR5-6000MT/s, MSI 32" MAG 321UPX QD-OLED 260hz 4K Gaming Monitor.
November 6, 201114 yr it's not solved! still waiting for PMDG!Better? i7-6700K @ 4.5 GHz, 16 GB DDR4-2400 MHz, GTX 1070 8GB
November 6, 201114 yr it's not solved! still waiting for PMDG!You will be waiting until Monday as from what I have read on here in the past they do not work weekends as such
November 6, 201114 yr Commercial Member Pete-Looks like you missed both me and Ryan this morning. We both completed the entire support queue about :10 before you submitted your ticket on (our) saturday morning.I'm sorry it provided you with such disappointment to have to wait a few hours for one of us to check back in.Your license refused to activate because it had seen multiple installations on the day you purchased the product, and thus it wanted an administrator to approve further installations.You should be all set now. You will be waiting until Monday as from what I have read on here in the past they do not work weekends as suchGraham-Wherever you read this- the information is not factual. PMDG support is in session 365/year... (366 during leap year.) Robert S. Randazzo PLEASE NOTE THAT PMDG HAS DEPARTED AVSIM You can find us at: http://forum.pmdg.com
November 6, 201114 yr Graham-Wherever you read this- the information is not factual. PMDG support is in session 365/year... (366 during leap year.)And i can testify to that. Did a redownload requiring a ticket last weekend.Glad you're all set now Pete.Enjoy. Rick Hobbs
December 31, 201114 yr I am now having the same issue with the NGX activation window and the MD11. I installed the MD11 after I installed the NGX. I got this window asking for the NGX activation code. After I put the code in 2 or 3 times the NGX said I had reached my limit. Ryan reset the license today and asked me to uninstall the NGX and reinstall. I did this per his instructions and I now have the same problem.I think there is issues with the FNP licensing program. Bottom line is I cannot fly the NGX until PMDG can resolve this. This is ridiculous.If anyone has any solutions please post them.ThanksDon Don Lillard
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