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Bought the 777, now what?

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Right, a bit frustrated here

 

I bought the 777 with my paypal account from the PMDG store, apparently logged in as me, there has been no e-mail of confirmation, I cannot log in to the store (whenever I try to the message "you do not have proper permissions to view this order" appears?) and yet the money has been withdrawn from my account!

 

Can anyone help me here?

"Though I fly through the valley of death, I shall fear no evil, for I am 80,000ft and climbing" -Kadena AFB

  • Author

Right, a bit frustrated here

 

I bought the 777 with my paypal account from the PMDG store, apparently logged in as me, there has been no e-mail of confirmation, I cannot log in to the store (whenever I try to the message "you do not have proper permissions to view this order" appears?) and yet the money has been withdrawn from my account!

 

Can anyone help me here?

"Though I fly through the valley of death, I shall fear no evil, for I am 80,000ft and climbing" -Kadena AFB

Did you had an Store Account before you bought the 777 or did you used that "Guest" feature with paypal login ? If the 2nd, you must reset your password (eMail Adress is the same as your paypal eMail Adress) and use the new password to logon. After this, you can Download the 777 fine (i had the same issue when I bought the 777;)).

Viele Grüße Frank Erfurt

Rammit,

I suggest you raise a Support Desk ticket explaining your difficulties. It can be accessed from the PMDG website.

Regards, Richard

Cheers, Richard

Intel Core i7-7700K @ 4.2 GHz, 16 GB memory, 1 TB SSD, GTX 1080 Ti, 28" 4K display

Win10-64, P3Dv5, PMDG 748 & 777, Milviz KA350i, ASP3D, vPilot, Navigraph, PFPX, ChasePlane, Orbx 

Not post 5 topics about the same issue?

voz777_zpsa91dce79.jpg

 

"If you can't solve and equation with calculus, you're not using enough calculus" - A wise friend

Not post 5 topics about the same issue?

 

That's more likely due to refreshing the page when the error comes up.

captainhenrychen-1.jpg


Boeing777_Banner_Pilot.jpg


 


James Bennett

Five posts! All the same.

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Sending a ticket would be better than making a forum post, you'll get a quicker response. 

Alex Jevdic KORD/KHOT/KPWK

A<380 love at first flight

  • Commercial Member

 

 


Five posts! All the same.

 

It happens when you get an error message after posting your topic. He may have refreshed the page multiple times to multiple errors (not knowing that his topic has actually been posted every time). Not really his fault if he didn't know the forum's quirks..

Aamir Thacker

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