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rhalton

Audio problems

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My audio playback is broken up. This is noticeable in the audio test, PA's and when FO is carrying out checklists resulting in missing some items. Have downloaded latest update - still same problem. Versions for Ifly 737 and airbus worked straight away without any problems. Anybody any ideas? Thanks.

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The Airbus and iFly products use the exact same system as the Dash 8, so the results should be exactly the same.

 

When is the last time you tested the iFly 737 version?

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Used Both Airbus and Ifly in the last few days.

 

FS2Crew Dash 8 uses the exact same audio system as the iFly and Airbus.

 

Can you think of any reason why the results would not be the same?

 

I'm afraid I have no ideas off the top of my head.

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Have disabled the sound blaster card and ran the sound through the on-board sound card. Now works perfectly. Thanks for your help

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OK sounds like a driver issue then.

Maybe a recent update of the driver or codecs caused this issue.

Glad to hear its sorted though.

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Not sure is this might also be a factor... from the Trouble Shooting page:

 

  1. If using a Creative Labs X-Fi Extreme Audio Sound Card, uninstall the latest driver and re-install the original driver off the CD that came with your Sound Card.  The latest driver conflicts with the FS2Crew Audio engine.  (If you no longer have your original driver disk, click here to download the original driver).

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Loaded a flight today and fault has returned. Re-connected to sound blaster, removed driver and installed original driver. Fault still there. Any more ideas?

Thanks

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I have the same problem and only have an onboard sound card.   This is not a problem with the NGX version of FS2Crew.

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I may have just fixed my issues.  I downloaded and installed the latest Realtek HD Audio Driver and Codec.  So far so good on a short test.

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Hi 

I to am having the same problem with the copilots voice cutting out randomly. Did you use realteks driver installer program to scan which drivers need to be installed and is your problem still fixed?

thx Lee

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No, I just downloaded and installed the HD Audio Codec pack.  So far problems are resolved but I have only had a chance to do two very short tests.  I will go through a full flight tonight and report back.

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After a full test tonight, unfortunately the problem is back.  In addition the FO tonight has decided to repeat "1000 to go, ALT SEL" every 10 seconds for the entire part of the cruise.  I am finding that FS2Crew for the Q400 is quite unusable.  Not sure what the problem is as I have no issues at all with the NGX version.

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I also downloaded the new codec pack and continued to get the same 1000 ft and alt sel. Also the sound continues to go in and out. I am very disappointed with this as I was really hoping to use a product like fs2crew for the q400. Let's hope these deal breaker issues are remedied very soon!

Thx lee

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In addition the FO tonight has decided to repeat "1000 to go, ALT SEL" every 10 seconds for the entire part of the cruise.

 

 

Are you using saved panel states or flights?

 

We have a very large number of Majestic Dash 8 users... I'm trying to figure out why things are not going well in your case.

 

Cheers,

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Not normally, however, yesterday I did.

 

1) First flight setup was just a standard load of the Q400 from the menu.  But I did have the audio issue.

 

2) I had an FSX freeze because I was messing around with FSInn and restarted but this time used a saved state.  Again had the audio cutout issue.

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Try:

 

1. Not using FSINN.

 

2. No saved situation file.  Ensure Trike is the default aircraft.

 

I'm really stumped on this because you said the NGX version works perfectly and the Dash 8 and NGX use the exact same system.

 

Total long shot:  Try defragging your hard drive.

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Im open to any suggestions. I really want to figure this out. My hard drive is new. everything ele works well. I do notice that the check volume message comes up on the fs2crew main panel. I do use 5.1 surround but have changed it to stereo with no better results. thx in advance for helping to solve this mystery

Lee

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I do notice that the check volume message comes up on the fs2crew main panel.

 

 

That's a pretty big clue.  I wish you had mentioned that earlier :-)

 

Are you sure the volume knob is not off on the Audio Panel?

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Try:

 

1. Not using FSINN.

 

2. No saved situation file.  Ensure Trike is the default aircraft.

 

I'm really stumped on this because you said the NGX version works perfectly and the Dash 8 and NGX use the exact same system.

 

Total long shot:  Try defragging your hard drive.

 

 

1)  I have issues with or without FSInn loaded.

 

2) Maybe this is a problem.  I have changed the startup spinning screen to the Microsoft Baron, so I will revert back to the Trike but as both are default MS aircraft I can't see this as an issue.

 

3) Drive is very well defragged (O&O - Complete/Name).

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i will check later, but I assume that if it was off, I would not here anything. when I press the audio test button I usually get a partial test before she cuts out. and co pilot gives partial answers. are you saying that if volume is to low i will get partial voices? if this is indeed the problem than I both apologize and appreciate you patience. I will let you know after work

Lee

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are you saying that if volume is to low i will get partial voices?

 

The voice shouldn't get cut-off.

 

However, I'm wondering if in some weird way, the volume knob is going to 0 - by itself somehow- half way through the sound being played, effectively cutting it off.

 

 

Mark, this applies to you too...

 

Next you this happens to you, please press the Audio Test button and let me know if it says "check volume".

 

If it says check volume, it means the VOL knob is off.

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OK will do.  I have checked the volume quite a few times and I always hear the full "Right speaker test, Left Speaker test" but no volume through the headset.  Not sure if it is supposed to go through the headset as well.

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just got home from work and turned volume up and not much luck.only hear about half of the copilots questions. even the loading of the passengers audio goes in and out. definitly very frustrated at this point. What could be wrong?.

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OK, here goes....I did a bunch of testing tonight.

 

 

dental12 - By any chance to you use LINDA or have the VRInsight MCP II panel?  The reason I ask will be clear in my testing notes below.

 

Here are the tests I performed tonight and the results.  Note that I only got as far as the engine start checklist but in every case when audio issues were present they we evident very early on.

 

 
-------------------------------------------------------------
 
Pre-Test - Disabled Nvidia Sound.
Updated Audio Drivers.
Disk Defrag
Windows updated completed.
 
-------------------------------------------------------
 
Test #1 - 1 computer, 1 screen, New CFG - No Issues.
 
Restart
 
Test #2 - Same as above except old CFG - No Issues.  (Linda active, but MCPII off)
 
Restart
 
Test #3 - Complex Airport, FSInn, Two Screens, Linda & MCPII, Networked Computer. Audio 
 
Cuts out.
 
Restart
 
Test #4 - Default Airport, FSInn, One Screen / Windowed, Linda & MCPII, Networked 
 
Computer.  Audio Cuts Out.
 
Restart
 
Test #5 - 1 Computer, Default Airport, One Screen / Windowed, Linda & MCPII.  Audio Cuts 
 
Out.
 
Restart
 
Test #6 - 2 Computers, Default Airport, One Screen / Windowed, FSInn. Networked Computer. 
          No Linda & MCPII - Worked, no audio issues. 
         FSInn worked perfectly, Radio Check with Controller 5/5 & I could hear FS2Crew audio and Vatsim chatter clearly with no problems, even when they were on top of one another.
 
Restart
 
Test #7 - 2 Computers, Default Airport, One Screen / Windowed, FSInn (not connected to Vatsim), Networked Computer. 
          Linda & MCPII - Audio Cuts Out.  
 
 
So is this possibly a LINDA problem ?????? 
 
 
 
OK Bryan, your turn, hopefully this helps you trouble shoot.

One more thing Bryan. I have not flown the NGX that much lately and probably not with fs2crew for some time. It is possible that I started using Linda after using NGX & fs2crew the last time.

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