January 16, 201511 yr Hello Ray and JD. I recently had to disconnect all of my hardware and shutdown FSX for a period of time to return to school out of state. Upon return five months later, I needed to reinstall RCv4 and need a new key. It has been about a day and a half and still no response. I sent an email to the help desk with a screen shot of the registration GUI this morning and figured popping up here wouldn't hurt either. Any help you can give Ray would be appreciated. Thanks. Eric Grindstaff - MacAir COO Millennium Aviation Company - Macairvirtual.com - The VA with a choice!
January 16, 201511 yr It's not working for me, either. Have made multiple attempts starting three days ago. Is there anyone besides JD who can generate a key for us? Ray Proudfoot perhaps? spar76-at-gmail-dot-com -262469161!Robert!Scott Regards Bob Scott | President and CEO, AVSIM Inc ATP Gulfstream II-III-IV-V Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090 Samsung 55" JS8500 4K TV@60Hz, 3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090 Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus, TM TCA Officer Pack, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case
January 16, 201511 yr OK, the logjam seems to have just broken...I just got a flurry of registration e-mails for the multiple backlogged requests. Time for me to fly... Cheers Bob Scott | President and CEO, AVSIM Inc ATP Gulfstream II-III-IV-V Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090 Samsung 55" JS8500 4K TV@60Hz, 3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090 Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus, TM TCA Officer Pack, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case
January 16, 201511 yr Author After making my post about two hours ago, I retried my registration using the "no spaces" idea. Ten minutes later I received my success email. Eric Grindstaff - MacAir COO Millennium Aviation Company - Macairvirtual.com - The VA with a choice!
January 16, 201511 yr Moderator Gents, I'm pleased your keys have come through. Although I do have the capability to generate keys I have been instructed by JD not to since I can't validate purchases. I'm sorry if this seems inconvenient but only JD can do this. The process usually works smoothly but sometimes for reasons unknown there are occasional blips. Ray (Cheshire, England). System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant. Cheadle Hulme Weather website.
January 29, 201511 yr I submitted my key request earlier and still nothing back. I was hoping it would autogenerate a reply.
January 29, 201511 yr I submitted my key request earlier and still nothing back. I was hoping it would autogenerate a reply. Sometimes the user list is delayed getting to the registration system from Digital River-SWREG. When did you order? Your e-mail address must match the e-mail address used for ordering. You should get some answer from jdtllc.com within a business day if not a half hour or so. Be sure jdtllc.com is allowed through your ISP and PC spam filters. Check your spam e-mail folders. jd monitors requests on that system daily. Occasionally there are ISP problems that handle that traffic as well.
January 29, 201511 yr Sometimes the user list is delayed getting to the registration system from Digital River-SWREG. When did you order? Your e-mail address must match the e-mail address used for ordering. You should get some answer from jdtllc.com within a business day if not a half hour or so. Be sure jdtllc.com is allowed through your ISP and PC spam filters. Check your spam e-mail folders. jd monitors requests on that system daily. Occasionally there are ISP problems that handle that traffic as well. I sent the email yesterday, properly formatted and from the email I purchased it from some years ago, nothing in spam, maybe the system is froze.
January 30, 201511 yr Per the pinned topic "If you need help" send your ordering e-mail address, product code (including any "-"), user name, plus any ordering information to: [email protected] to catch his attention. You can attach a screenshot of the registration screen to clarify things. Make the subject registration help.
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