Not Eligible for Update!

[jshoberg 0]

I purchased what I believe is a legitimate copy of  the 777 from Aerosoft. I see an update is available at precisionmanuals.com through the Operations Center program. Apparently, I'm not eligible to download it because I didn't make my purchase from the PMDG website. Is there a way to associate my license with my account enabling me to download the update?

 

Thanks,

 

Jim Shoberg

[pete_auau 1,152]

you need  to go  to the update  page  of  aerosoft  to update   the  777

[Mike777 163]

 

 

I purchased what I believe is a legitimate copy of the 777 from Aerosoft. I see an update is available at precisionmanuals.com through the Operations Center program. Apparently, I'm not eligible to download it because I didn't make my purchase from the PMDG website. Is there a way to associate my license with my account enabling me to download the update?

 

This link should do it.

 

http://support.aerosoft.com/

 

Mike

[cmpbellsjc 2,960]

I purchased what I believe is a legitimate copy of the 777 from Aerosoft.

 

Thanks,

 

Jim Shoberg

If you bought from Aerosoft, what would lead you to believe they are selling illegitimate copy's of software?

 

I can understand if you bought from EBay or some guy on the street, but Aerosoft?

[jshoberg 0]

This link should do it.

 

http://support.aerosoft.com/

 

Mike

 

Great. Thank you. Maybe it's time for an update to the message in the Operations Center dialog:

 

PMDG PRODUCT UPDATE INSTRUCTIONS

 

PLEASE READ:

 

PMDG ECOMMERCE CUSTOMERS

To update to this version, you must download the full installer from your account at PMDG's

eCommerce website.

 

Please follow these instructions:

 

 

1) Visit http://www.precisionmanuals.com

2) Log-in to your eCommerce account.

3) Click on "View Previous Orders"

4) Use this page to download the installer required.

 

 

 

PMDG CD/DVD CUSTOMERS

 

This update is not yet available.  We are working on a solution for CD/DVD customers.

 

If you bought from Aerosoft, what would lead you to believe they are selling illegitimate copy's of software?

 

I can understand if you bought from EBay or some guy on the street, but Aerosoft?

 

Mostly because it didn't seem to be fully supported by PMDG

[Mike777 163]

There is a way to update the OC, by choosing Tools from the opening menu.  It might update these sorts of messages.  It's not in the most obvious place though.

 

Mike

[scandinavian13 5,192]

Is there a way to associate my license with my account enabling me to download the update?

 

Use Aerosofts support site, provide your license when the site requests it, download through them.

[por930 51]

I purchased the PMDG 777 CD/DVD via Aerosoft and their update service works great.