I purchased what I believe is a legitimate copy of  the 777 from Aerosoft. I see an update is available at precisionmanuals.com through the Operations Center program. Apparently, I'm not eligible to download it because I didn't make my purchase from the PMDG website. Is there a way to associate my license with my account enabling me to download the update?

 

Thanks,

 

Jim Shoberg

you need  to go  to the update  page  of  aerosoft  to update   the  777

 

 

I purchased what I believe is a legitimate copy of the 777 from Aerosoft. I see an update is available at precisionmanuals.com through the Operations Center program. Apparently, I'm not eligible to download it because I didn't make my purchase from the PMDG website. Is there a way to associate my license with my account enabling me to download the update?

 

This link should do it.

 

http://support.aerosoft.com/

 

Mike

I purchased what I believe is a legitimate copy of the 777 from Aerosoft.

 

Thanks,

 

Jim Shoberg

If you bought from Aerosoft, what would lead you to believe they are selling illegitimate copy's of software?

 

I can understand if you bought from EBay or some guy on the street, but Aerosoft?

This link should do it.

 

http://support.aerosoft.com/

 

Mike

 

Great. Thank you. Maybe it's time for an update to the message in the Operations Center dialog:

 

PMDG PRODUCT UPDATE INSTRUCTIONS

 

PLEASE READ:

 

PMDG ECOMMERCE CUSTOMERS

To update to this version, you must download the full installer from your account at PMDG's

eCommerce website.

 

Please follow these instructions:

 

 

1) Visit http://www.precisionmanuals.com

2) Log-in to your eCommerce account.

3) Click on "View Previous Orders"

4) Use this page to download the installer required.

 

 

 

PMDG CD/DVD CUSTOMERS

 

This update is not yet available.  We are working on a solution for CD/DVD customers.

 

If you bought from Aerosoft, what would lead you to believe they are selling illegitimate copy's of software?

 

I can understand if you bought from EBay or some guy on the street, but Aerosoft?

 

Mostly because it didn't seem to be fully supported by PMDG

There is a way to update the OC, by choosing Tools from the opening menu.  It might update these sorts of messages.  It's not in the most obvious place though.

 

Mike

Is there a way to associate my license with my account enabling me to download the update?

 

Use Aerosofts support site, provide your license when the site requests it, download through them.

I purchased the PMDG 777 CD/DVD via Aerosoft and their update service works great.