Jump to content

Sign in to follow this  
betelgeuse

CR1 Problems Again - RESOLVED!

Recommended Posts

Posted (edited)

Seems they still have problems. I spent almost $40 for the Ford Trimotor. The download arrived alright but the password does not work. Their selling agent seems to think that I cannot cut and paste correctly.

The contact link on their website doesn't work either. They do not provide anything like support_at_cr1software.com. I wonder why?

It's not so much the $40 as the principle of the thing. When I want to give money away, I like to choose the charity. 😉

CR1 have no problems when taking payments but when it comes to delivery and customer support, it aint there!  Not yet anyway, but watch this space! 

Edited by n4gix
Edited Title

Supporter.png

 

John

Share this post


Link to post

Yeah I bought their Trimotor and never got the info for it after trying to contact them a few times. I've given up on it.

  • Like 1

Alan Bradbury

Check out my youtube flight sim videos: Here

Share this post


Link to post

Since it's super easy to reverse charges... not sure how you can be out the funds, to be honest.  Contact your bank and have charges reversed... CR1 would then now have the loss of the charge as well as a fee for it's removal.

  • Like 1

Ed Wilson

Mindstar Aviation
My Playland - I69

Share this post


Link to post
1 hour ago, WarpD said:

Since it's super easy to reverse charges... not sure how you can be out the funds, to be honest.  Contact your bank and have charges reversed... CR1 would then now have the loss of the charge as well as a fee for it's removal.

I wish it was super easy. I paid with PayPal. Once it is paid, and it is, PayPal says to contact the seller and get a refund. If that fails, PayPal requires me to report the issue to the its Resolution centre.

My guess is that CR1 Software will say that I received the .exe file. That I cannot prove that the password did not work. Check-mate?

According to their selling agent the password - in his words - 'ALWAYS' works (and he said it in bold caps ). No, chum, it does not. Nothing in this world always works - except death and tax collection.

I reckon I've been 'had' as we say in these parts. If it turns out different I will post again.


Supporter.png

 

John

Share this post


Link to post

I will simply point out that if you have the ability to record your desktop with audio... you can easily prove it doesn't work and submit that as evidence of fraud to PayPal.


Ed Wilson

Mindstar Aviation
My Playland - I69

Share this post


Link to post

I have to agree with Ed on this issue. I've never had a problem with PayPal's dispute resolution, which I've had to use several times over the past few years.


Fr. Bill    

AOPA Member: 07141481 AARP Member: 3209010556

Interests: Gauge Programming - 3d Modeling for Milviz

Many Thanks to All That Donated To Our Server Drive!

Share this post


Link to post
Posted (edited)

A direct email address for CR1 Software was eventually sent to me by CR1's selling agent.

When contacted this way, the developer very quickly provided a new direct download link for the installation file. This installed without problems.

P.S.

Fr. Bill, Ed, I am curious to know how to record desktop with audio. A link would be helpful. Thanks! 

Mod. Maybe the thread title should be modified - 'Resolved' or similar added.

Edited by betelgeuse

Supporter.png

 

John

Share this post


Link to post
On 8/1/2020 at 3:50 PM, betelgeuse said:

Mod. Maybe the thread title should be modified - 'Resolved' or similar added.

Done! 😉

  • Like 1

Fr. Bill    

AOPA Member: 07141481 AARP Member: 3209010556

Interests: Gauge Programming - 3d Modeling for Milviz

Many Thanks to All That Donated To Our Server Drive!

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    22%
    $5,550.00 of $25,000.00 Donate Now
×
×
  • Create New...