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Majestic Q400 cause crash

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  • Author

Thank you all for your replies, time for me to eat humble pie.  Invoice for graphics card says 8gb, delivered 4gb  #&^!

This more than likely explain it all.

Have ordered   Asus GeForce RTX 3060 Dual OC 12GB Graphics Card
SKU: DUAL-RTX3060-O12G

Will let you all know the result.

We are currently in remote central Australia so it will take a while to get delivered.

  • 2 weeks later...
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  • Author

Have today installed the above 12gb graphics card.

Dash 8 still causes CTD

The only addons that work are :

PMDG 772 Works perfectly.

Milviz Kingair 350 (Although cockpit is so dark I can't see anything.)

New driver install? Which driver version are you using?

Have you tried a new p3d.cfg and restoring P3D settings to default ?

  • Author

Can't access flight computer atm as we are out of solar until tomorrow.  However graphics driver was date 01-06-2021.

To make new p3d config do I delete existing the restart P3d?

Have loaded Carenado Saab 340 today and that is working ok.

4 hours ago, whisky said:

Can't access flight computer atm as we are out of solar until tomorrow.  However graphics driver was date 01-06-2021.

To make new p3d config do I delete existing the restart P3d?

Have loaded Carenado Saab 340 today and that is working ok.

Yes, especially with the (major) hardware change.

Correct, just delete existing and it will build a new one during P3D restart. start from the recommended default and then tweak slowly to your liking, bit by bit, be sure to record the changes and/or create different profiles.

Keep us posted, hope things work out

BTW, congratulations on the new card 🙂

 

Good idea to clear the shader cache as well.

AMD Ryzen 5900X - Asus Crosshair VI Hero - G.Skill 32GB (2x16GB) 3000 C14 DDR4 @ 3600 14-14-15-14-28-42

AMD Red Devil Radeon 6900XT  2700/2112 1125mv - 3 x Iiyama G-Master GB2888UHSU 4k @ 11560x2160

Saitek X-55 Rhino - Track IR5 - Obutto Sim Cockpit + Triple Monitor Stand - Fancy some Techno? https://www.mixcloud.com/dj_bully/

  • Author

Done that, Dash 8, instruments flashing and alarm as before.  Engines startting but no power when advance throttles.

Try to change to another livery or vehicle then CTD.

5 hours ago, whisky said:

Done that, Dash 8, instruments flashing and alarm as before.  Engines startting but no power when advance throttles.

Try to change to another livery or vehicle then CTD.

Have you downloaded the DLL Fix for your version from your account from Majestic?

That note was posted July 2020, specifically for the Pilot Edition of the Q400

 

Ok we have pinpointed an issue within the Q400 PILOT edition x64 that would cause the Q400 to CTD.

We have made available a temporary patch "dll rev. 2" which will be available via the USER AREA on the Majestic Software website.

This is ONLY for PILOT edition users using P3D v4.5 and v5

PRO users still experiencing CTDs kindly advice via a thread related to CTDs in v4.5 & v5

The Majestic Team.

 

  • Author

Thanks for that,

Given that I only bought it 3 weeks ago one would think the update would have been included!

Travelling next couple of days so will try and let you know the result soon.

14 hours ago, whisky said:

Done that, Dash 8, instruments flashing and alarm as before.  Engines startting but no power when advance throttles.

Try to change to another livery or vehicle then CTD.

This has me wondering--what is the aircraft in your default flight?

Loading a non-default acft as part of your default flight is generally considered a no-no, as is switching from one advanced add-on to another (or reloading the same one).  All the ESP-based sims--FS9/FSX/P3D--are finicky when it comes to how default variables are loaded/initialized.  If your default flight is an add-on acft, that might explain the problems you're having.  As far as a CTD when switching from or reloading the Q400 (and changing liveries entails reloading)--that's a known idiosyncrasy of the sim and not uncommon at all.

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
TM TCA Officer Pack
, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case

  • Author

Thanks Bob.

Yes, always open with the default.

  • Author

Well things did not go well.

Downloaded file from Majestic,  Had trouble finding the .dll file and think I deleted the wrong one, then installed the new one in the same location.   /simobjects....airplanes/dash8 from memory.

Restarted the sim ...Dash 8  "Error config.dll is missing - re install as administrator to fix this problem"

No internet on flight pc until later as bluetooth dongle not works so can't register key codes.

Can someone advise as to the data path for this and location of the existing .dll.

  • Author

Have the dash 8 re-installed, just need the data path if anyone can help.

I have installed the Dash but find no config.dll file. I will make a guess that the missing file is SimObjects\Airplanes\mjc8q400\ini\mjc84.ini. I have sent you a PM.

  • Author

Here is the fix instructions from Majestic 

Q400 PILOT edition x64 version 1.021 rev 2 dll fix

This patch fixes the authentication problem in the original dll. Please utilize it only if getting a CTD or erroneous system functions in your Q400 PILOT edition x64 version 1.021

Installation:

1. Using Windows Explorer, open the following path from within your Prepar3D root location
\SimObjects\Airplanes\mjc8q400\panel

2. unzip the included mjc84_main.dll overwriting the existing file
 

Needless to say did not work, will be looking for a refund.

If a fault was detected in June last year, why is a downloaded file of May this year not have the fix included?

 

Archived

This topic is now archived and is closed to further replies.

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