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Simmarket App issues

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in 2021 I purchased the Red Wings beta version of their Lockheed Constellation and paid on Simmarket (pre app). Now here we are two years later and Red Wings has had a number of updates since my purchase. I wish to download the latest update, and Simmarket now only accepts orders on their app. I have tried this previously, downloaded the app, followed the instructions, but unable to make it work.  Just tried it, and again it does not work. The  Constellation is also available on the MSFS market, but their seems no way to indicate that I have already paid for the aircraft. So here I am, have purchased the plane and cannot get the latest update except through MFSF Store, paying an additional £50!
Does anyone have any experience in this and advice on how I can get the latest update without having to pay twice?

Thanks

My system specs: Intel [email protected] - 5.2 GHz, NVIDIA GeForce RTX 3080, 32GB  DDR4  RAMNoctua NH-D15 CPU Cooler,1TB Seagate SSD, 4TB Seagate HD, Windows 10, Asus 32 inch monitor, Saitek Yoke, Throttle Quadrant, Rudder Pedals and Trim Wheel     Sims: MSFS2020      Preferred Aircraft  Black Square Bonanza, and Baron, A2A Comanche, PMDG DC-6, Red Wing L1049 

Perhaps a more detail explanation of what is happening when you try to download it through the SimMarket app -- Possibly some screenshots?

Though I don't blame you, the SimMarket app, last time I tried it, was a fairly mediocre product. Though I haven't had any problems downloading through it.

[MSI MPG X870E Carbon | 9800X3D (PBO +200Mhz / -20 Offset) | Corsair 64GB DDR5 (Custom Timings) | RTX 4090 Founders Edition (Undervolted) | WD SNX 850X 4TB + 4TB | Antec Flux Pro]

 

Hi,

you can still log in to your account on the simmarket web site and download your updated products from there unless they specifically use simmarkets siminstaller. I dont have the constellation so can’t check that one.

as an aside I’ve been using the app with no issues, what specifically are you having problems with ?

cheers

Steve

Never had a problem with the app. I download it every time there is an update for any of the three purchases I have made there, install the updates and then uninstall the app again. Never an issue. 

 9950X3D - X870E Aorus Master- TUF 5090 OC - 64GB DDR5 - 1500W HXi - Titan 360 RX LCD - 9100 Pro x 2  - LG 45GX950A - HOTAS Warthog with Ava Base

  • Author
54 minutes ago, St Mawgan said:

Never had a problem with the app. I download it every time there is an update for any of the three purchases I have made there, install the updates and then uninstall the app again. Never an issue. 

Thanks for the helpful suggestions. I have tried the app again, and yes it does work! The latest update of the Super Constellation has now been installed and I intend to do a test flight later today.

My system specs: Intel [email protected] - 5.2 GHz, NVIDIA GeForce RTX 3080, 32GB  DDR4  RAMNoctua NH-D15 CPU Cooler,1TB Seagate SSD, 4TB Seagate HD, Windows 10, Asus 32 inch monitor, Saitek Yoke, Throttle Quadrant, Rudder Pedals and Trim Wheel     Sims: MSFS2020      Preferred Aircraft  Black Square Bonanza, and Baron, A2A Comanche, PMDG DC-6, Red Wing L1049 

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