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Getting error during install

Featured Replies

Fatal error 

(D3D12Renderer_Z) And 

 

Impossible to create DirectX12 device

Error 0x88780004(DXG|_ERROR_UNSUPPORTED) 

windows 11 pro

all my drivers are up to date as of this morning. No idea how to fix this. Any help would be appreciated thank you. 

Image removed as image is no longer available.

What GPU you got?

[MSI MPG X870E Carbon | 9800X3D (PBO +200Mhz / -20 Offset) | Corsair 64GB DDR5 (Custom Timings) | RTX 4090 Founders Edition (Undervolted) | WD SNX 850X 4TB + 4TB | Antec Flux Pro]

 

Restarting probably will fix it. If not re-install directx12.

Edited by Maladoror
Added "will"

9950X3D, PNY 5090, 64GB DDR5 6000, MSI X870-P, GIGABYTE AORUS Gen5 2TB NVMe, 3440x1440 AW3423DW gsync ultimate.

  • Author

Did a couple of restarts with no help at all . I m running a  ASUS ROG-STRIX-RX580-O8G With all the latest drivers . 

Edited by rtodepart

Image removed as image is no longer available.

RX580 doesn't have full DirectX 12 feature set support. MSFS 2024 is DirectX 12 only. 

Edited by Sethos

[MSI MPG X870E Carbon | 9800X3D (PBO +200Mhz / -20 Offset) | Corsair 64GB DDR5 (Custom Timings) | RTX 4090 Founders Edition (Undervolted) | WD SNX 850X 4TB + 4TB | Antec Flux Pro]

 

  • Author
21 minutes ago, Sethos said:

RX580 doesn't have full DirectX 12 feature set support. MSFS 2024 is DirectX 12 only. 

Wasn’t aware of such a thing where did you get the info from ??

Image removed as image is no longer available.

5 minutes ago, rtodepart said:

Wasn’t aware of such a thing where did you get the info from ??

Been public information for a long time now. Also part of the official system requirements, listing everything as "DirectX 12" only; https://flightsimulator.zendesk.com/hc/en-us/articles/12702272798364-Microsoft-Flight-Simulator-2024-FAQ

[MSI MPG X870E Carbon | 9800X3D (PBO +200Mhz / -20 Offset) | Corsair 64GB DDR5 (Custom Timings) | RTX 4090 Founders Edition (Undervolted) | WD SNX 850X 4TB + 4TB | Antec Flux Pro]

 

I have the same issue and I have an RX 580x, what's the work around for us if RX12 isn't available to us?

  • Author

went to best buy picked up a few new parts all be available tomorrow . 

RX 7800XT 16BG this one should do the trick while I was there got me some more storage and upgraded my CPU from a 5800X 8 core  to a 5900X 12 core .. 

Image removed as image is no longer available.

13 hours ago, rtodepart said:

went to best buy picked up a few new parts all be available tomorrow . 

RX 7800XT 16BG this one should do the trick while I was there got me some more storage and upgraded my CPU from a 5800X 8 core  to a 5900X 12 core .. 

Let us know how the new Card works

  • Author
1 hour ago, polyefko said:

Let us know how the new Card works

Man I should have never went to best buy 😂😂😂😂😂 ended up building a new PC instead. 

NZXT H9 Flow case 

Ryzen 9 7950X3D

B650-A motherboard 

RX 7800 XT 

128 GB RAM 

about 2 TB of storage to start with lets see how it runs . Wish me luck.

 

Image removed as image is no longer available.

18 hours ago, rtodepart said:

went to best buy picked up a few new parts all be available tomorrow . 

RX 7800XT 16BG this one should do the trick while I was there got me some more storage and upgraded my CPU from a 5800X 8 core  to a 5900X 12 core .. 

Let us know how the new Card works

You bought the store out!...I just ordered a RX7600XT  due to arrive 8am tomorrow.....then its my turn to have the MS2024 APP load.

3 hours ago, rtodepart said:

Man I should have never went to best buy 😂😂😂😂😂 ended up building a new PC instead. 

NZXT H9 Flow case 

Ryzen 9 7950X3D

B650-A motherboard 

RX 7800 XT 

128 GB RAM 

about 2 TB of storage to start with lets see how it runs . Wish me luck.

 

Sounds like my wife

I found this beautiful scarf but then had to buy the matching blouse, skirt, shoes, bracelet … you know what i mean

good luck with that new pc, i am a bit jealous 

Edited by DAD

Phil Leaven

i5 10600KF, 32 GB 3200 RAM, ASUS 4070 12GB EVO, Asus ROG Z490-H, 2 WD Black NVME for each Win11 (500GB) and MSFS (1TB), Rolling Cache 16GB, Photogrammetry always OFF, Live Weather and Live Traffic always ON, Res 2560x1440 on 27"

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