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Marketplace Buy Fail

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I am on the Steam PC version, Standard.

When selecting an item to buy on the marketplace I get a spinner animation that seems to never stop.
I have to kill the sim in the task manager to exit.
When I enter the marketplace thereafter I get an error message popup: Error. Purchase failed. Something went wrong try again later.

I logged out and in of the Xbox application and the Microsoft store application. I have a valid payment method loaded.
I could start the sim whilst being logged out of the Xbox application.
This happens when developer mode is active or inactive.
The pc was restarted.

Is there anything else I can do to troubleshoot this?
How do I log out of my account in the sim?

 

Wish I could help you. I am having issues making any purchase, myself and unable to find any sort of resolution. Seems like, many times, there is little help out here. People take the position just figure it out on your own! Pretty sad!😑

I made one purchase via the marketplace (steam) and it was a disaster. Took me a long time to sort it all out. Never again. 

7950X3D | RTX 4090 | 96GB DDR5 | 4K G-Sync | Win11 Pro

If you are using FRAPS, close it and restart the sim. This worked for me. FRAPS blocked steam overlay from showing. 

Stay away from the marketplace if possible.

Bill McIntyre

Asus StrixB650E-F Gamer, AMD Ryzen 9 7900X3D, Corsair Titanium DDR5 64GB, Samsung 990 PRO-4TB M.2, (4) 2TB SSD's, Corsair H1150i liquid cooler, RTX 2080TI Founders Edition, (2) LG 34" HD Curved Monitor, Sound Blaster Audigy X, 1Kw PC Power & Cooling Power Supply, Corsair Obsidian Full tower Case. MSFS 2024, WIN11 Pro x64                                                                                                                                             

I would try going into Steam online, not the Steam Client. Go into wallet. Removing payment method. Reload the same payment method. And then try the purchase again.

5800X3D, RTX4070, 600 Watt, one or two 1440p 32" screens, 64 GB RAM, 4 TB  PCle 3 NVMe, Warthog throttle, VKB NXT EVO stick, Honeycomb Alpha yoke, CH quad, 3 Logitech panels, 2 StreamDecks, Desktop Aviator Trim Panel. Crystal Light VR.

 

  • Author

Enabling the Steam overlay fixed it.

Thanks for the feedback!

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