atco

Good luck, I already tried and VISA policy is you have 120 days from date of purchase to chargeback. Beyond that window it's tough luck. I ordered mine 1st Feb 2023 so I'm SOL. I've already tried. I believe the limit for chargebacks is 120 days across VISA, Mastercard and Amex, but that's based only on my own research, I'm by no means an expert on such matters.

First let me state I was a big fan of Honeycomb products. I got the Alpha and Bravo, and the Bravo might be the best piece of flightsim kit I've got. It was on that basis I made the now huge mistake of pre-ordering the Charlie rudder pedals last February. Forgive me if what follows sounds angry. I am absolutely livid as I've lost $400 of my money to this clown and his games. Frankly I don't believe a word that comes out of Nicki's mouth. He always talks a big game and constantly fails to deliver. All spin, hype and no action. Honeycomb's failure has been on the cards for some time so this news is little surprise to me at all. There has been a long thread about the state of the business there since August 2023: https://forums.flightsimulator.com/t/is-honeycomb-aeronautics-out-of-business/605220 It was revealed there that the Honeycomb offices were boarded up and vacated months ago and are currently listed available for rent. The last communication from this individual was on August 7th 2023 where he stated that he was on the way to Hong Kong to personally oversee production of the Charlie units. If what he says is true why did he not inform customers at that time? Many customers could have still been in the timeframe to issue a chargeback and recover their money. Why wait 6 months? As he well knows anyone who pre-ordered directly from Honeycomb cannot cancel their order. Shopify won't permit it. He also knows that it is impossible for us to dispute the charge with our credit card companies, as the limit is 120 days from the date of transaction. As full payment (including shipping charges, so US$399) was taken immediately on order, this meant in my case that the chargeback window closed in June last year. I have already tried his solution and its not possible. So how do I cancel or get my money back Nicki? I guess I should just keep putting my faith in you even though you've done nothing but hide the truth, ignore customers, lie and wait for my Charlie pedals to be delivered one day right? The answer of course is I won't. I've already written off the loss and accepted that I'll never see a set of Charlie pedals. Anyone who believes a word this guy has written is deluding themselves at this point.

No, and unfortunately I am one of many who has lost my $399 (incl shipping fees) after foolishly putting my faith in this company and pre-ordering from them directly. There are a number of threads on the official flightsimulator.com forums detailing the saga of Honeycomb since FSExpo: https://forums.flightsimulator.com/t/is-honeycomb-aeronautics-out-of-business/605220 https://forums.flightsimulator.com/t/honeycomb-aeronautical-charlie-rudder-pedals/287062 The short version is that it appears Honeycomb is out of business. Their offices in San Diego have been vacated and boarded up and the unit is being listed for rental. Emails are ignored, I have been trying for months to cancel my order without success. And after contacting my card issuer I am too far from purchase to dispute the charge now as full payment was taken at the time of order (Yes, that should have been an immediate red flag - more fool me), so I can no longer do a chargeback and it would seem all but certain that I've lost my money. Been a bit surprised this hasn't been bigger news in the community as I'm sure there must have been many people who ordered direct from Honeycomb as well, and all those customers will also have lost their money, I'd be amazed if the sum taken from simmers is not in the region of tens of thousands of dollars if not more. Absolutely disgraceful company, they have not uttered a word since 7th August 2023 when we were sent this email: "I can confirm we have been working hard behind the scenes to get everything back on track. To that end, in order to ensure everything possible is being done in the most timely manner, I am personally travelling to the production factory push the production team into high gear and get the Charlie's rolling off the line as soon as possible. I can confirm the tooling is ready to go as are the workforce, we just need to ensure that the final components are correct and we not downgrading the quality of the product before we can give the go ahead to start the production line. As I mentioned at the Expo, I would rather face a delay than sell products that contain sub-par components and leave you disappointed with our controls. As soon as I have more news, I will be sure to pass this along to you, and with luck, it will be positive." Not a peep from them since. If anyone thinks they are getting a set of Charlie pedals in 2/3 months I've got a bridge in London to sell you.

Final update on this. It does appear that you can backup and save settings and profiles locally at least if you use the MS Store version. Instructions were posted by one of the MSFS forum mods tamalien........ https://forums.flightsimulator.com/t/profile-reset-today-2023-february-10/575097/192 For future reference (and to all other interested parties asking about a back up of MSFS game profile): On the windows store PC version it is possible to keep a back up of many of the profile settings including log book, flight hours and controller settings. The “wgs” folder found in C:\Users\your USERNAME\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\SystemAppData\ contains all this information. I quite regularly keep a copy of this entire “wgs” folder (and all sub directories) elsewhere on my PC so as I can restore my settings if things go awry. (It has saved me a few times from losing all my log book hours when transitioning from beta build back to live build!) You can read more here: https://forums.flightsimulator.com/t/how-to-backup-and-restore-your-logbook-other-backup-options/516006

Appears to have been resolved, and happily all settings are restored.............

Not that I am aware of, if there is I would love to know about it so I never have to start from scratch again

Just fired up MSFS only to go straight to the Accessibility Settings menu. Finished that and it then downloaded all the airports I've removed. Then was faced with t he 5 intro screens to set all my settings. Get to the main menu and find all my controller profiles gone, and get prompted to re-install essential packages. From there I can't now get past the Insert Game Disk screen. It appears that yet again server issues have appeared: https://forums.flightsimulator.com/t/profile-reset-today-2023-february-10/575097 One of the mods has posted: "Thank you, We are also seeing many reports on discord as well. We’ve notified the team." Not sure if it would be wise to start the sim currently. I certainly wish I had not, now it appears I have lost all my settings including hours of work to re-do all my various controller profiles. My sensitivity settings are gone for good, so I'm going to have to attempt to re-do them all.

You're of course entitled to your opinion and what you may feel, but that doesn't mean that its in line with the actual law is. You also most definitely accused freeware authors of infringement, you said: "I suspect freeware authors here are getting away with it simply because the airlines and aircraft manufactures can’t be bothered to pursue action not because it’s ok if true, it’s a bit rich for them to be complaining about how these works are distributed" What are you suggesting they are getting away with if not copyright infringement? Its kind of amusing to me that as you have AIG installed you are probably enjoying many of my repaints in your sim (you said you have Air Canada installed, which is all my work) hundreds of hours of my time provided to you at no cost whatsoever and yet you don't think I should have the right to stand up and protect that work that I have put in. Would you feel differently if you had to pay for it? I presume that you will be up in arms about the upcoming Just Flight FS traffic: https://www.justflight.com/in-development/fs-traffic-microsoft-flight-simulator Over 700 liveries included and I'll bet you any sum of money you want to wager that none of them are licensed from the actual airlines themselves. To test your position perhaps you should download the addon when its released and then re-upload it all for free or a small charge and see how well Just Flight take it. Because according to the position you are advocating, you could totally do that because they don't own the trademarks of the aircraft manufacturers or airlines, and if they were to defend their IP they would be hypocrites? I have nothing more to add, clearly this is going nowhere, so to avoid this thread going further off topic, I'll simply wish you a pleasant evening and hope you enjoy the result of the thousands of hours of my time I've devoted to my repaints, models and flightplans over the decades I have been giving back to this community.

You are missing the point completely. Yes many companies ferociously protect their marks for good reasons. Yet I'm not aware of any company that bans photography or art recreations of those marks. Just Google search for Ferrari and there are ten of thousands of images of Ferrari cars and their logo, are you going to claim that these are all officially licensed? Go onto Deviant Art and take a look at all the Disney characters that are on there, or do another Google image search. These images exist in abundance. Art is Fair Use and long established legal precedent. The copyright claim is for the created art as a whole - not - for the use of the individual marks. This is the key point. Again if I took a photo that contained trademarked logos in it and you then stole it, sold it and profited from it then you would absolutely be liable for infringement. Using that same photo, if the company whose logo was pictured sued for infringement I could easily claim a fair use defence, particularly in the event there was no harm or financial loss. Fair use was created exactly to prevent the kind of cases you are seemingly advocating for. In 2018 I successfully claimed a copyright infringement over the theft of a photo of mine - they even left my watermark visible! - from an aircraft manufacturer even though the aircraft in question was one of their own aircraft! Freeware authors are not getting away with anything, its established case law. If it was how you describe how is it that commercial for profit entities like PMDG, Just Flight, Fenix, FlyTampa, Orbx etc use copyrighted logos in their addons? Asobo don't offer every model and livery because they would never release anything else otherwise. A company will pursue an official license because they want to co-operate and gain information from the best source, and its often beneficial to both parties and almost always involves money changing hands. The Fenix A320 for instance is marketed as an "Airbus A320", but I don't see an officially licensed by Airbus notice anywhere, surely in your view that is a massive infringement? Same with the Just Flight 146, all the Carenado planes, the Kodiak and every other addon aircraft that doesn't have an official license. If what you are arguing was true no 3rd party could ever create an aircraft without an official license and nobody could ever paint a livery without a license from the airline. If you want to comment on how you think people are committing copyright infringement it would be wise to first understand how copyright law works, otherwise please stop accusing people of willingly breaking the law and "getting away with it".

Nobody is claiming copyright over the use of the livery or trademarks, merely of the original created work - In this case the textures. Anybody can create a BA or Air France or Delta texture, nobody is claiming that those marks are held copyright by the texture artist, merely their own actual work which is absolutely within the rights of the individual. This precedent has been used by AVSIM for years and is how the law works. Tom was a trailblazer in standing up for freeware authors and happily good folks like Ray have kept that spirit alive. Copyright laws are complex and can't simply be explained away by simple statements. In general terms Fair Use would permit the artistic recreation of a copyrighted mark - In the case of freeware a fair use defence would almost certainly be successful if challenged. Additionally as the textures are created by the artists own work rather than taken directly from the copyright holder, you are allowed to create art whether it be a drawing, painting, digital art or photograph for example of material containing copyright images. For example if I took a photo of a large Coca Cola billboard in Times Square and someone then stole that image I am perfectly entitled to claim copyright infringement of the photo and it does not get nullified simply because I didn't get permission from Coca Cola to include their trademark. No hypocrisy, just how the law works. Unless of course you would prefer a flightsim world where we all have to use fictional airlines because nobody is allowed to create real world liveries for AI as well as for PMDG, Fenix, Just Flight, Leonardo aircraft etc etc? Also that would mean scenery developers would not be able to use for example HSBC logos on jetways, or airline logos and signs at any airport. Perhaps you could try your theory by taking one of the PMDG 737 livery textures and uploading it as your own and see if they are OK with that and how successful your defence of "well you don't own the copyright to the airline livery and logo so its OK" works out?

Very, very sad indeed. A giant in our community who gave so much and asked for nothing in return. RIP Don, and thank you for everything.

There's a really nice freeware YXX on flightsim.to just in case you were not aware. The author is also planning an update to make it fully native with gltf models and PBR texturing as well in future. https://flightsim.to/file/30091/cyxx-abbotsford-international-airport

IMO Simaddons airports are far better quality in MSFS than they were in P3D, that said when another option exists like FSim, FlyTampa or Roman's airports I'd always take that over Simaddons. One airport that never seems to get any love is Regina, CYQR the capital of Sask. Would really like to see that one done at some point too (and to a much higher standard than the terrible MSFS Scenery Builders version!) Other airports I would love to see are: CYHM Hamilton - The Simaddons version has a terminal extension that has not been built and might never be! CYWG Winnipeg CYAM Sault Ste Marie CYSB Sudbury CYYB North Bay CYQB Quebec City (however there is a really good freeware available) CYQG Windsor (Again there's a really good freeware) As others have said Edmonton, Calgary and Victoria are coming from FSim and one assumes FlyTampa will have Montreal out at some point this year.

Update: Kai has checked the status and there are no outstanding issues. However all outstanding requests have been manually activated now. Anyone who does not have a verification email I'm afraid the issue is going to be on your end - possibly in your spam folder or your email program and/or ISP are rejecting AIG emails at server level.

I've asked our admins to take a look at the email verifications and see if something is going wrong there. Hopefully anyone still waiting will get approved very shortly. Apologies for the inconvenience.

I don't know Manny, I have no idea how the verification works, I just paint planes! It might be automatic and the system is just overwhelmed. Also because of the explosion in demand it may be our hoster is limiting our ability to send emails. Just purely guessing, one of the admin team would know better. Wasn't aiming anything at you directly, just some thoughts on observing a number of comments and threads in the last 24 hours.

Over the last 24 hours I've seen a lot of similar complaints about getting started with OCI. Perhaps a little perspective if I may. AIG is not Aerosoft, PMDG or any other full time pros. We are a collection of hobbyists who devote almost all of our hobby time to making the best AI we can. We are not a commercial organisation, infact the whole thing costs us money. Please can some of you cut a bit of slack our way if things are slow or not perfect? Firstly this is a beta program. There will be bugs and issues. If you do not want to deal with beta software please wait for the full stable release. Secondly we do not have 24 hour dedicated support like many payware devs. The support is done as best we can bearing in mind we have jobs, families and can only devote some spare time to this each day. Forum registration is nothing new and is required at pretty much any forum these days. Why its taking a while for verifications to get sent out I am not sure but I would suspect its to do with volume and demand. Thirdly, slow downloads and things perhaps glitching/timing out...........Speaking for myself, my own website has seen about a 3,000% increase in traffic in the last 24 hours compared to a normal day and I suspect that Kyle, JB, FC75, FSAI etc have all seen similar numbers. Note we are painters not website geniuses. When I started a site to host my paints several years ago I picked the simplest, easiest hosting package I could get because I don't have time to learn how to build a website or do all that kind of stuff. At that point MSFS had not even been thought of, the level of traffic that this launch has brought is completely unprecedented for us. Fourth, again we don't have full time marketing departments to create install guides and YT videos. Kai has spent almost every waking hour just getting OCI working with MSFS outside his day job. Even getting OCI to this point has been a massive amount of work. While yes it can be a bit fiddly to get up and running at first we've done our best to try to make it as understandable as we can and if you get stuck please ask for help. Fifth, if you do ask for help please realise again that we are doing our best and we will get round to you at some point. Again please be mindful you are dealing with freeware hobbyists, people just like yourselves. Its been great to see many of our loyal users helping out and it would be great if you can continue to help us by doing so. There is this forum, the MSFS forum, our own forum, its not possible for us to keep track of every post across so many different places. The fact that really high quality AI can be installed in just a few clicks of your mouse button is a remarkable achievement. Not too many years ago you would have had to search out each repaint on your own, find flightplans and master TTools to even get one single flightplan installed. Anyone remember copy and pasting AI aircraft titles from your aircraft.cfg into the TTools aircraft.txt file in notepad? Now its all done for you with a few clicks and for free - There are a couple of steps that need to be taken care of but in the grand scheme of things the level of effort required for the user is minimal - And once you've got OCI all set up, that's it. I hope that we soon see some really good tutorials or videos to help users who need a bit more help, we need the community to help here with this. There are only so many hours in the day after all and we are really doing all we can.

Thank you for the heads up, this is a really welcome bit of news. Instant purchase for me

Exactly the same for me, event viewer is riddled with a list of crashes on every shutdown. Either FlightSimulator.exe or ucrtbase.dll . As you say however its not exactly the most major CTD issue out there.

^ This........ Absolutely correct. What we have here is Capt Dim (sic) committing wholesale copyright infringement by not only hosting works without permission from the authors but admitting to modifying and redistributing. They can huff and puff as much as they like but their rules do not over-ride laws, and copy right law is very clear in this case. The livery author's work is copyrighted IP and the use of that work is decided by the author. Capt Dim is perfectly within their rights to demand a cease and desist on hosting files made with their paintkit on other sites (as stupid as that is) but they are able to do that. They absolutely, 100% cannot just take someone else's work and claim it as their own and do with it as they please. There is no copyright lawyer in the World who would take that on as a reasonable defence in a case. Its all bluster and BS from Capt Dim, their threats are completely legally unenforceable, if they even took this as far as to go to court in order to win a copyright case you have to prove "actual harm". ie, that you incurred some kind of loss or damage that you should be compensated for. I'm not sure how even the most brilliant legal mind could bring about how painting liveries for their products (expressly encouraged by Capt Dim in the first place) and then distributing them for free could have possibly caused them actual harm. Courts tend to be extremely unhappy with people who bring cases before them that are a waste of their time. Personally I'd tell Capt Dim to see me in court and then forget about them because there is no way they will ever take it that far. 10 seconds with a lawyer would tell them they have no case and are wasting their time and money. What I would also do if I was one of the authors affected by this and I strongly urge every single artist who has had their work stolen by Capt Dim to do this, is to issue both them and their site host with a DMCA takedown notice. Proving their infringement is a piece of cake because they have already admitted to doing it in writing! Take screenshots, gather all the evidence and issue them a DMCA takedown. A completely needless own goal from a company that already couldn't afford any more mis-steps. Mind boggling stupidity - and more importantly, completely illegal.

Instant buy! Looks incredible, can't wait to get it installed. Just need FlyTampa to get their skates on with YYZ and YUL now.

From what I could tell it was downloading way more than 1GB. My download speed was around 145Mb/s the whole time and hundreds of files were downloaded then decompressed. All in it took close to 45 minutes to be done. It appears for some reason it downloaded the entire fs-base folder again looking at the time stamps in Windows which is about 15GB. After I did the 1GB Store update I also re-booted before starting the sim up. Thankfully it completed anyway and now all is working again.

So I updated using the Store, went fine. Ran the sim, shows as version 1.14.6.0, got the set your experience screen and an update showing which says 126.29MB. Clicked to update. That was almost 30 minutes ago as its still downloading what seems like hundreds of fs-base-0.1.XXX.fspatch files The XXX numbers keep going up so it doesn't look like it is stuck, but it doesn't seem like anyone else is getting this. As I say its been going for half an hour now and showing no sign of ending. Is this the navdata update, and if so any idea how big it is, because clearly I'm downloading way more than 126.29MB?

Jets are not permitted to operate into CYTZ (technically some can, eg MEDEVAC flights with prior permission) and the runways are too short, with the longest runway being 3988ft. I believe the CRJ FMS ignores any airports with runways less than 4500ft.

Wow! Instant purchase for me when its released!