Hi guys, hopefully someone could lend some advice.
I recently returned my Corsair H100i GTX and replaced it with the Corsair H100i RGB Platinum. I installed the cooler as per the manual, replacing the old backplate and standoff with the newer ones. I tightened the cooler to 'hand tightness', plugged the cords in etc. and upon starting my computer, I received an error 55 code (Motherboard is Asus Maximus Viii Hero) which means no memory installed. I am using "Corsair Vengeance LED CMU16GX4M2C3200C16 16GB (2x8GB) DDR4" RAM. I had it installed in the A2 B2 DIMM slots as recommended. I changed them to the A1 B1 slots and the system posted but only detected 8GB of ram and (on this instance) the LED on the A1 slot wasn't showing.
I swapped them around and got the Error 41 code which is to do with RAM i believe (as it isn't in manual). I also tried using A1/2 and B1/2 and got the 41 code.
I swapped them back and the system posted and booted normally (seems like a specific module in A1 and B1 means it boots but the module in A1 isn't recognised).
I tried each stick of RAM in the B1 slot (as single channel) and both successfully posted and booted windows fine.
I tried resetting to default settings in the BIOs and this gave no effect. I also tried using A2 B2 slots again (worked fine before the cooler was replaced) to no avail. I am currently using 1 stick in B1 and it posted and loaded windows fine.
I have also read the CPU cooler may be too tight, so I tried loosening them slightly and the issue still occurs. The only thing that has changed is the backplate is now metal instead of the rubbery plastic material the old one uses. Could this affect it in any way?