For everybody still having issues with the crappy sloppy encoders on VRInsight Panels...
See https://fsc-ev.de/fsc2020/forum/index.php?thread/23100-reparatur-vorschlag-vrinsight-mcp-rotary-encoder/&postID=110166#post110166
Replacing it is really awful. SMD reflow components...
Good material helps a lot...
I've used the following and succeeded. (of course pliers, a good soldering station with pin tip, as well).
The big spray i tried with the ones i did not replace... Checking how this changes the reliability.