Sign in to follow this  
Guest Rizzibird

PMDG/AVSIM FORUM CHANGES

Recommended Posts

Heo!I must say that I am very sad now I read this post.I think that the best side of this forum are especially people that make it alive and interesting to read. I would especially like to expose Ian and Randy. With their knowledge and with an access to it they have found answers to many questions, we simmers have had, and in case this forum closes the whole 737TNG community would lost two great simmers who are very helpful. There are also other simmers who I find helpful and I would like to thank to but I think that Randy's and Ian's role is the most visible.Therefore I think you should find a way to ban those people who are not helpful and more important, do not behave as it is expected they would.I would still be a very happy simmer if you only made this forum moderated like PSS's. I think it would allow users, who behave according to rules, to post messages and exchange their/our knowledge and to make this product even more real.Please take into consideration before you make your final decision how much this community would loose if you decide to close this forum.Regards,Nejc

Share this post


Link to post
Help AVSIM continue to serve you!
Please donate today!

I would rather fly than chat, so where's the patch?Won't post again unless it's a legit question, or I'll just search.Thanks,

Share this post


Link to post

Dear Robert,I can well understand your anger and frustration due to the action of a small minority of childish people.I believe that the vast majority of your customers take great pleasure reading the posts (often full of humour and always very helpfull)of the PMDG staff.Rather than PMDG leaving this forum can you not just ban these people?I suggest no further warning just ban them from posting.Let them get rid of their bile and nastiness in some other forum.I for one wish you to stay -I hope you will.If you leave the childlike ones will have won -don't let them!With very best regards,David Pedder

Share this post


Link to post

Don't do this Robert.You are punishing 995 good willing flysim enthousiast to ban 5 provocative persons.These people are always there and in the future they will be there.You and we better ignore them as this will result in them leaving this list.Keep this list open..Perhaps authorize some thrusted person to act as a kind of moderator and let hem kill this unpretty messages.Hans van den Dungen

Share this post


Link to post

I hate to poast the same thing to two threads, but this seems to be the more appropriate thread. So here goes, "I agree wholeheartedly with Hans. I hate to see it come to this (even though I saw this coming). One of the determining factors in my purchase of this wonderful product, was the interaction of PMDG with their customers on this forum. I would much rather see the handfull of antagonists be banned permanently from the forum, than to lose such a valuable resource. This forum has, for the most part, the most knowledgeable and friendly members of any forum I have ever participated in. I ask you Robert, to please reconsider your descision. "Sincerely,Carl Moore

Share this post


Link to post

Totally agree with Carl.Make this list moderated.You the development team don't have to weed through all the rubbish.We the users don't have to weed through all the rubbish. It should make for a better bullitin board. More focused on getting the most out of your products. I don't want to lose this board because of a few individuals.Nothings permanent in this world so if moderation does'nt work then you may have to try something else, but it seems like a measured approach to get rid of a small problem.Best Regards,Bill Bell

Share this post


Link to post

What a sad, sad thing to hear, about the forum being changed to a completely moderated one and the other measures. I also would like to ask Robert an all the others at PMDG to reconsider their decision. Why, you ask? Well, I believe that no one should just accept incorrect behaviour by a small minority of people in any form just like that. We should stand up against people like this and show them how it works! Let's us just stand ABOVE people and their immaturity. I can really imagine PMDG members being fed up with all those sick, immature and pathetic people but remember, there are 1000 times as many well behaving, mature and fantastic people around this forum. I really hate to see this community getting ruined so let us be the ones to show how it can be done in a good manner! Why should people who behave in a good way always be punished?I hope I could make myself clear, emotions are not easy to express in a different language than your own.Lennart

Share this post


Link to post

Although I completely understand where you are coming from.Resorting to technical support via EMAIL during Business hours ONLY would result in PMDG being flamed, abused,criticised etc in the public forums without any defence. Believe it or not, this could have a DIRECT affect on sales.I have been accused of flaming on this forum,I even received an email from Tom allensworth, all because I had a valid complaint with a PMDG product but failed to post in an acceptable manner in THESE forums.I personally believe PMDG to be slightly too sensitive when it comes to Forum conduct. I've seen PMDG accuse new people of being disrespectful for not posting their name in a post-this is the ONLY forum I know which requires this. Do as you please PMDG, either way there will always be abusive and immature postings regarding PMDG & thier products-it's just a case of what forum they are made in.RegardsJohnhttp://www.bavirtual.co.uk 740Hours ;)P 2.53 GHZ512 RAMWINXPGFORCE 4 128MB Ti4600http://vatsim.pilotmedia.fi/statusindicato...tor=OD1&a=a.jpg

Share this post


Link to post

Hi Robert,I'm sorry to hear about the idiots that are making life for you and your team difficult. But please reconsider. Punishing the vast majority of rule-abiding PMDG customers because of a few who refuse to obey those rules is not fair.Surely a request to AvSim to revoke their membership would be possible wouldn't it?Regards,

Share this post


Link to post

Hello,>If this behavior does not cease, PMDG will no longer provide 24 hour >support via this forum or via email.Well, you can probably be fairly certain the behavior will not cease. I agree with you Hans van den Dungen, please authorize a moderator to delete unwelcome/unruly posts.This section of the avsim forum is one of the many great reasons to own the PMDG 737NG. The PMDG team and many other simmers here have made it such with incredibly informative and entertaining posts. It is almost unfathomable to think of this forum getting shut down. I've had a bad reaction/reply or two myself to negative posts I've seen here. I respect any decision you make Mr. Randazzo, but I implore you, please don't shut it down, make it moderated if that's what it takes to keep the dialog going.Sincerely,Jimmy Richards

Share this post


Link to post

Do what we POSKY did. Start your own forum and that way you have the ability to ban.It got very ugly at times so we got our own forum to handle the trouble makers and in turn it didnt prevent them from using the other avsim forums.

Share this post


Link to post

"Why should people who behave in a good way always be punished?"A very good point, Lennart. Being punished for being who I am these days by my own country, and innocent I am...interesting experience...But oh well, hunting is good today...adding to my list ;)

Share this post


Link to post

I think a forum moderated (perhaps by some volunteers? I expect that there are some folks out there that are respected both by PMDG and the customers) would be nice, and could separate the legitimate issues and complaints with the products from the posts that degenerate to personal attacks.However, I'm disturbed because what I think I'm hearing is that PMDG will be cutting back on user support via e-mail. I think that's a mistake. Paying customers should be able to expect support via e-mail. It's certainly easy enough for a PMDG CS rep to ignore/delete an abusive e-mail message, and it remains a private issue between the sender and receiver.-Tim Metzinger

Share this post


Link to post

Hi Robert,As you may remember from previous posts of mine to this forum, I've been considering purchasing the 737NG for some time, and had in fact already made up my mind to do so around this time, only waiting until after release of the upcoming patch-this to avoid having to install (before patch) and then having to uninstall and install again with patch. In fact I had already downloaded most files in anticipation of making this move.I have been following developments on this forum for some time and was impressed with the way you have handled the setbacks and issues that came up, even though some of these were presented by certain individuals in a thoroughly antogonistic and even insulting manner. Great courtesy was shown even to those that do not, apparently, know the meaning of the word. I even felt I had to put a word in on your behalf recently. I do hope my action did not contribute towards this issue-the thread was deleted shortly afterwards so I do not know what reactions it may have triggered.The way support was being handled, and the kind of discussions that were being encouraged about the many aspects of simulating a 737 convinced me, that this product might have a very bright future and that it would be an interesting product for me even though the Boeing 737 itself is not my favorite plane.A decision like the one proposed in your post would certainly make me reconsider, however. Without the exchange of ideas and little previews (like the one about the MAP additions to the FMC recently) that has been possible in this forum so far, I feel I would not be able to enjoy the product to the full. Ironic perhaps, since it would resemble the Microsoft approach, and I do enjoy Flight Simulator-but: mainly because of the free discussions on AVSIM and other forums, and the great add-ons provided by others such as your team and despite the rather faceless approach by Microsoft itself . I avoid add-ons that are being thrown into this world by faceless developers that have no presence in forums or otherwise.Please reconsider and make this a moderated forum, ban the trolls and allow us to enjoy the product and be-at least to some extent-partners in it's development. I would still like to take part too.Thanks,Martijn Pleines

Share this post


Link to post

Hi Robert,I too was the subject this weekend of one of those "idiots". You may recall that no matter what I said he took issue with it. You erased the thread and I hope banned him from the forum.I know that it is hard to accept these kind of irresponsible attacks from ANYONE. There are a very few people on the entire FS community who I think don't ever fly, they just love to sit on these forums and complain about ANYTHING.A moderated forum, I think is the best way to go and keep your development team from having to spend time being a moderator and let them like yourself do development.This forum has been such a good source of information on your spectacular 737. The actions a few idiots, should not affect the many loyal custoerms who rely on this site for good info.I know it is a hard choice, but think of your customers first and you will allways make the right choice on what to do.Cheers from a LOYAL customerBob JohnsonDenver

Share this post


Link to post

Let me start by saying that I don't own any PMDG products yet. I have been following this forum since hearing about the 737NG product though. I have for the most part found it informative and enlightening in helping me decide whether to purchase this product. I think it will be unfortunate if PMDG chooses to stop is forum in its current form for the acts of a few people. The only problem I have observed is that some people tend to get personal with their comments and therein is the problem. I have no problem with criticism or negative observations, but they should be constructive in nature. I think everyones goal is to have an accurately working 737NG and to that end, this forum is both essential and positive. Don't let the needs of the few (whatever their agenda is) out weigh the needs of the many (those who are looking for a fun place to exchange ideas and information and help you make your addon a success)Just my thoughts!Mike MKDFW My apologies if there are two post. The login in to post confused my simple mind and I may have inadvertantly posted twice.

Share this post


Link to post

It's with sadness in mind that I read this post - not only because the possibility of discontinuation of this forum, but also because a minority of immature people thinks that buying a product automatically gives them the right to publically attack people. Well, if their purpose was to spoil for a large community of flightsim enthusiasts, they seem to have succeeded.I think I'm representative for a large part of this forum's visitors as I don't post here very often. Still, I have been reading almost every thread in this forum in the last three months. It's with great joy I have been following interesting discussions and although there were (and still are) some bugs present in the 737NG, I think this forum has been a great tool in solving many of the problems with the help of the flightsim community.I've had my share of bugs with the 737NG as well, so why didn't I choose to complain in this forum? Simply because I didn't find it to be productive and because I respect the work carried out by PMDG. I have full confidence in the PMDG team solving the problems and I think their dedication to their customers and this community is unmistakable.The rude behaviour of some people in this forum is not only counter-productive, it is also an insult to a group of developers that seem to dedicate themselves to their customers more than anyone could demand. They've admitted that they have made some mistakes and seem to do everything possible to correct them. Additionally they are providing 24/7 support in this forum and allow everyone to participate in the discussion. What more could one demand?? They are only human, after all.With the recent development of this forum, I thought it was time for me to speak up. I hope that others ("lurkers" as well as regular posters) will do that as well, to show our support to the PMDG team and to show that we won't tolerate that a minority of immature people spoils for the rest of us.Regards,Christian

Share this post


Link to post

Hi,You do what you need to do as far as your forum is concerned. I can't help but think this is over-reacting a little - a little too sensitive. Still, like I say, tis your forum and you do exactly what you want with it.However, all this drama has 'somehow' masked the fact that a patch was due to be posted yesterday. I'm left wondering quite what happened to it - since PMDG haven't even mentioned it. Do we have a patch to try now? Sorry, but we were told on Friday / Saturday that it was pretty much ready - I can't remember the exact wording since the thread is gone.In my opinion it would be better customer service to at least let the customers know what is happening with the patch instead of everyone jumping around shouting about the 'bad' people. I'm just wondering what is going on - if that is wrong or I can't have my own opinion then please feel free to pull the trigger. Am I a bad person? Probably. I'm only telling the truth here.Regards to you all.

Share this post


Link to post

RobertI am deeply sorry to read this post. You will do what you think is right for you and your superb team. But as some other captains have indicated, losers on this planet cannot be allowed to spoil things for the majority of good and mentally stable simmers.I do hope you enjoyed your recent family event.Soldier on with best regardsBob Wright

Share this post


Link to post

I dont yet own this product, but I will purchase it over the next two weeks. However, I simply dont understand why 'trouble maker' posters simply can not be banned? I hate the way the P S S forum is handled, it actual not even a forum - what you are reading is very time delayed emails that can and do take weeks to get even the simplest answers. What bugs me even more is that they will actually post a question to the develpers and then the post winds up on the 'forum' with no answer?? I mean, what is the point - the developers read the post and then not only do they not supply a response - they then show the customers that they read and have not responded. Does anyone else see the lunacy of this approach? If this is what is meant by 'moderated forum' - please please rethink it. When I purchase I will be looking for interactivity - NOT a two week lag voyeristic activity. This package is just too complex for this type of approach.Again, why not simply ban? - I am serious, other forums do this (even Avsim).Anyone??

Share this post


Link to post

Please Robert, don't do that! This forum always was one of the funniest to read!! I enjoy reading postings by your team, you all seem to have the same kind of humour... Remember back at those days when once you wrote that you went visiting a fellow forum member up in Canada? You showed as a picture of his home (sorry can't remember his name), or better his Igloo and in the background the new B757 was parked... I'll never forget that one, it was so funny together with your comments!Or that one where you showed as a photo showing you looking exactly like your emoticon?I could go on and on with moments I'll never forgett! And now you want to throw that away because of some idiots showing up around here? Please don't!!Best regards,Markus

Share this post


Link to post

I'm sorry, but I am to old to be warned by the "teacher" that if a couple of our "classmates" don't shape up we are all going to be punished. You do what you feel you must, but pulling the plug on this forum based upon the actions of few people is a dumb business decision.BobP :)

Share this post


Link to post

C'mon, guys.In this world there are s---heads. There will always BE s---heads. But anyone doing business anywhere has to go around those sorts of people to get to their customers...you know, the ones that pay your bills?In working my way up in the world, I've worked in restaurants, grocery stores, bookstores, and other point-of-service jobs. I can't imagine my bosses threatening to close the shop to customers because an occasional hard case sauntered in...we learned to avoid conflict and placate even the unreasonably agitated customer, and bar the really intransigent offenders from re-entering the premises. That's basic customer service in the real world.How can going into a forum with an occasional unkind comment be equated to subjecting your people to some kind of violent assault? That's an absurdly melodramatic comparison. Ignore the idiots, or delete their rantings, but I take no small offense at your lumping the rest of us into the same category as the idiots. Geez, guys, nobody is waving their fist in your face...it's just words on a computer screen. You get to choose which ones to ignore.You held out your add-on to the world as super-technically accurate, backed up with the flaunting of high-powered PhD expertise--and then your product emerged with a lot of shortcomings that didn't live up to your own advertising. How you deal with the aftermath is how we'll evaluate PMDG now. This is a serious misstep in that regard.Bob ScottATP IMEL Gulfstream II-III-IV-V L-300Washington, D.C.

Share this post


Link to post

Dear Robert,I purchased your product after consulting this forum. I knew the product was not without bugs, but my research convinced me, that you would be dealing with the problems as best as you could. I still believe that.I guess that your team has not had very much sleep or even free time and I think this is the reason why you are over reacting to some posts of members who have less patience than I have.Please continue your good tradition: making an excellent product, keeping close contact to your customer and ... this may be new for your ... try to get some sleep.Kind regards,Heiko Thomas(who enjoys FS9 and your fine add-on as a past time, not as a profession)

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this