August 5, 201114 yr I'm trying to submit a ticket for the NGX but I don't get the NGX option in the drop down list.Do I just choose "Other Product"? AJ Pongress
August 5, 201114 yr I'm sure they'll get the idea. ___________________________________________________________________________________ Zachary Waddell -- Caravan Driver -- Facebook: http://www.facebook.com/zwaddell Avsim ToS Avsim Screenshot Rules
August 5, 201114 yr Commercial Member Yes, other products is fine. Thanks for your patience. Vin Scimone Precision Manuals Development Group www.precisionmanuals.com
August 5, 201114 yr what about those persons who can't file a ticket ? P.L. TranAMD Ryzen 5800x; 32 GB Ram; EVGA GeForce RTX 3090 FTW3; Win10 64 Bit
August 5, 201114 yr Vin how can I login to the support site to file a ticket? I dont think I have a user name just my email I put in with pass? I have tried that and no dice. A Walker
August 5, 201114 yr nvm got my email for the ticketsystem P.L. TranAMD Ryzen 5800x; 32 GB Ram; EVGA GeForce RTX 3090 FTW3; Win10 64 Bit
August 5, 201114 yr Author Thanks Vin.I submitted the ticket. It's an issue with the actual product inside FSX, so not sure how long it will be until you guys get to it. I gather all the folks who didn't even get their download links will come first before addressing actual issues with the NGX in the sim? AJ Pongress
August 5, 201114 yr I hope that's the case? Lol. ^ ___________________________________________________________________________________ Zachary Waddell -- Caravan Driver -- Facebook: http://www.facebook.com/zwaddell Avsim ToS Avsim Screenshot Rules
August 5, 201114 yr Commercial Member right now ticketing seems to respond ok...Opened a ticket successfully... __________________________________________________________________________________________ My FS Photos - My MSFS Settings - i7-14700K / 64GB RAM / MSI 4070 Ti SUPER / 1440p
August 5, 201114 yr Paul is working throught the tickets - thanks to paul and thanks to the rest of you at PMDG. Who would have thought it would have ended up being like this. Your system was robust enough to get many off the ground in no time and more to follow as the night progresses. Walter Trester
August 5, 201114 yr Im gonna need some help submitting a ticket, I can't confirm my account to make a ticket... -Ryan Vince Quote from 911 magazine: "- ...RSR delivers unparallelled performance and stunning looks"
August 5, 201114 yr Commercial Member mine took 45 minutes to arrive...(the confirmation mail i mean). __________________________________________________________________________________________ My FS Photos - My MSFS Settings - i7-14700K / 64GB RAM / MSI 4070 Ti SUPER / 1440p
August 5, 201114 yr When I click the confirm thing, which I do have, it gives me this error.... CRAP It worked this time -Ryan Vince Quote from 911 magazine: "- ...RSR delivers unparallelled performance and stunning looks"
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