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Hi Guys: Seems there is more going on than just the HiFi servers going down. The store front for purchases are down as well. Not good when you advertise a sale.

 

Don Brashears

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It is indeed strange, never ever experienced such a long lasting connection issue. I am afraid of the worst...


Zsolt Monostori

LHBP

 

Intel i7 930 @ 2.8 GHz - Asus P6T-SE Motherboard - Ultron Blue Air Gamer Case ATX - Antec 750Watt Green Power PSU - 3x2GB 1600 DDR3 RAM - 500GB SATA 7200rpm HDD - LG Sata 20X DVD-0Write - PointofView GTX470 1280MB 2xDVI/mini-HDMI DDR5 - WIFI PCI Card 802.11 - Windows 7 Home Premium 64 Bit

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To be honest, as we are not talking about a free software, not even a cheap one, I would at least expect some infomation on what is going on, some updates from the developers.


Zsolt Monostori

LHBP

 

Intel i7 930 @ 2.8 GHz - Asus P6T-SE Motherboard - Ultron Blue Air Gamer Case ATX - Antec 750Watt Green Power PSU - 3x2GB 1600 DDR3 RAM - 500GB SATA 7200rpm HDD - LG Sata 20X DVD-0Write - PointofView GTX470 1280MB 2xDVI/mini-HDMI DDR5 - WIFI PCI Card 802.11 - Windows 7 Home Premium 64 Bit

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Hallo,

since this afternoon cest I get an "Service unavailable" message on the ASE homescreen, but while first attempt of downloading weather fails it works after switching to secondary server as you can see on the log file:

 

21:06 - FS9 connection established!

21:06 - Downloading global weather data for 07.04.2012 07:06:11 (07Z) from Primary Server...

21:06 - Download failed, retrying, attempt #2

21:06 - Switching to Secondary Server

21:06 - Start Download Content License Result Check

21:06 - Finished Download Content License Result Check in 0 ms

21:06 - Start Download File Output

21:06 - Saving weather to disk

21:06 - Finished Download File Output in 0.9766 ms

21:06 - Start Decrypt/Decompress

21:06 - Finished Decrypt/Decompress in 6322.2656 ms

21:06 - Download Binary Compress File Routine completed in 15213.8671 ms

21:06 - Populating weather stream with new data...

21:06 - Parsing line items

21:06 - Download complete

21:06 - Weather synthesis thread has been started

21:06 - Downloading global weather data for 07.04.2012 07:06:55 (07Z) from Primary Server...

21:06 - Download failed, retrying, attempt #2

21:07 - Switching to Secondary Server

21:07 - Synthesis updated...

21:07 - Clear FS weather sent to queue...

21:07 - Weather injection thread has been started

21:07 - VAS and thermal generation thread has been started

21:07 - Data output thread has been started

21:07 - Effects simulation thread has been started

21:07 - Station data export completed

21:07 - **** ASE Initial Weather Synthesis Complete! ****

21:07 - Starting depiction output to FS9

21:07 - Sending Dynamic Rate of Change to queue...

21:07 - Clearing Wx for FS9

21:07 - Start Download Content License Result Check

21:07 - Finished Download Content License Result Check in 0 ms

21:07 - Start Download File Output

21:07 - Saving weather to disk

21:07 - Finished Download File Output in 0.9765 ms

21:07 - Start Decrypt/Decompress

21:07 - Finished Decrypt/Decompress in 21155.2734 ms

21:07 - Download Binary Compress File Routine completed in 35266.6016 ms

21:07 - Populating weather stream with new data...

21:07 - Parsing line items

21:08 - Download complete

21:08 - ASE initial weather depiction complete!

21:38 - Downloading global weather data for 07.04.2012 07:37:10 (07Z) from Secondary Server...

21:38 - Skipping weather write due to Ceiling Suppression...

21:38 - Start Download Content License Result Check

21:38 - Finished Download Content License Result Check in 0 ms

21:38 - Start Download File Output

21:38 - Saving weather to disk

21:38 - Finished Download File Output in 1.9531 ms

21:38 - Start Decrypt/Decompress

21:38 - Finished Decrypt/Decompress in 22133.789 ms

21:38 - Download Binary Compress File Routine completed in 43692.3828 ms

21:38 - Populating weather stream with new data...

21:38 - Parsing line items

21:39 - Skipping weather write due to Ceiling Suppression...

21:39 - Download complete

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Starting at 21:06, and download complete at 21:39... that's strange...


Zsolt Monostori

LHBP

 

Intel i7 930 @ 2.8 GHz - Asus P6T-SE Motherboard - Ultron Blue Air Gamer Case ATX - Antec 750Watt Green Power PSU - 3x2GB 1600 DDR3 RAM - 500GB SATA 7200rpm HDD - LG Sata 20X DVD-0Write - PointofView GTX470 1280MB 2xDVI/mini-HDMI DDR5 - WIFI PCI Card 802.11 - Windows 7 Home Premium 64 Bit

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Hi,

the silence from HiFi is deafining - servers still down and no comment.

Starting to get very nervous about this.

 

Regards JohnT

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If they are going to stop suplying the data they could at least send a email to the customers who purchased it and tell us what their intentions are.

I mean I cant download from either server now

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Exactly this is what I am afraid of: they stop supplying data. I hope I'm wrong and just overreacting the situation, I hope it's just a minor technical issue.


Zsolt Monostori

LHBP

 

Intel i7 930 @ 2.8 GHz - Asus P6T-SE Motherboard - Ultron Blue Air Gamer Case ATX - Antec 750Watt Green Power PSU - 3x2GB 1600 DDR3 RAM - 500GB SATA 7200rpm HDD - LG Sata 20X DVD-0Write - PointofView GTX470 1280MB 2xDVI/mini-HDMI DDR5 - WIFI PCI Card 802.11 - Windows 7 Home Premium 64 Bit

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I can get to their website and ASE is downloading right now... Your world is falling and they vanished in the middle of the night attitude is completely unfounded...


Have a Wonderful Day

-Paul Solk

Boeing777_Banner_BetaTeam.jpg

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We are aware of the issue and are working fast to fix it. Sorry for the downtime guys.

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Still no connection for me...

 

03:15 - ASE settings have been loaded...

03:15 - Initializing ASE

03:15 - FS station database update not needed (unchanged)...

03:15 - World Magnetic Model has been loaded...

03:15 - Wx Station Database loaded: 9960 station(s)

03:15 - Airports Database loaded...

03:15 - Loading Additional Weather Stations...

03:15 - SimConnect found and initialized

03:15 - ASE controls initialized...

03:15 - ASE v12.0.0.647 Copyright © 2010 HiFi Technologies, Inc., all rights reserved.

03:15 - ASE Module has been loaded

03:15 - Main Background Wx Engine process has been started

03:15 - Sim Interface queue process has been started

03:15 - Online automatic download thread has been started

03:15 - Random element generation thread has been started

03:15 - Voice playback thread has been started

03:15 - 3 voice sets activated...

03:15 - Virtual station generation thread has been started

03:15 - Wake sample and synthesis thread has been started

03:15 - Imagery processing thread started

03:15 - Thermal Data Loaded: 5 items

03:15 - SimConnect SP2 instantiated!

03:15 - Downloading global weather data for 08/04/2012 02:15:58 (02Z) from Primary Server...

03:15 - Download failed, retrying, attempt #2

03:16 - Switching to Secondary Server

03:16 - Download failed, retrying, attempt #3

03:16 - Switching to Primary Server

03:16 - Download failed, retrying, attempt #4

03:16 - Switching to Primary Server

03:16 - Download failed, retrying, attempt #5

03:16 - Switching to Primary Server

03:16 - Download failed, retrying, attempt #6

03:16 - Switching to Primary Server

03:18 - Weather synthesis thread has been started

03:18 - Loading previously loaded weather...

03:18 - Parsing line items

03:18 - Using offline mean valid time: 07/04/2012 01:00:00

 

We are aware of the issue and are working fast to fix it. Sorry for the downtime guys.

 

Thanks for the info!


Zsolt Monostori

LHBP

 

Intel i7 930 @ 2.8 GHz - Asus P6T-SE Motherboard - Ultron Blue Air Gamer Case ATX - Antec 750Watt Green Power PSU - 3x2GB 1600 DDR3 RAM - 500GB SATA 7200rpm HDD - LG Sata 20X DVD-0Write - PointofView GTX470 1280MB 2xDVI/mini-HDMI DDR5 - WIFI PCI Card 802.11 - Windows 7 Home Premium 64 Bit

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Starting at 21:06, and download complete at 21:39... that's strange...

 

Nothing strange at all, because there were two download processes in 30 min as set in the option, first was finished at 21:08, second started at 20:38.

But doesn't matter anyway, since problems seem to be Fixed now.

 

CU

Micha

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