I know it's off topic but I'm about to loose my mind not able to find any working solutions online.

 

Laptop was working perfectly yesterday - woke up, turned her on and got completely stuck on the start up screen.

 

 

 

Cannot access BIOS and have tried so many different shortcuts to get there. Tried taking out battery, power button for ten secs then put batt and connect charger but nothing. I have nothing connected but the charger. All SD cards/USB/HDMI/DVD's are disconnected too.

 

The last program I installed was ORBX FTX yesterday, installation went fine. I didn't shut the PC down entirely last night either - was in hibernate mode.

 

Any tips or suggestions as to what could be causing this?

 

Cheers,

Luke

Firstly, what does this have anything to do with PMDG?  Secondly, there is a completely dedicated subforum of AVSIM for exactly this type of stuff.  You will probably get better luck either first googling around, or have your thread posted there.

If it doesn't get to bios, It sounds like something broke. Not code. Physical things.

Firstly, what does this have anything to do with PMDG?  Secondly, there is a completely dedicated subforum of AVSIM for exactly this type of stuff.  You will probably get better luck either first googling around, or have your thread posted .

I clearly acknowledged this is OFF TOPIC and also stated I've tried searching elsewhere with zero luck.

If it doesn't get to bios, It sounds like something broke. Not code. Physical things.

Yeah that's what I'm thinking. Now how to track down which piece of hardware lol

I would also say it is a bios issue or worse a failed motherboard. I don't think that FTX would do it.

 

 

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I would also say it is a bios issue or worse a failed motherboard. I don't think that FTX would do it.Sent from my iPhone using Tapatalk

Yeah seems that way. No idea what to do now...

Yeah seems that way. No idea what to do now...

Assuming a Bios problem, does your system manual describe a procedure to reset it? I don't know about Laptops but on my system it's done by resetting one of those stupid jumper pins that you always end up dropping when trying to reset, and have to shake it out of the case! :lol:

I'm not sure but how easy is it to change out a motherboard on a laptop?

 

 

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I'm not sure but how easy is it to change out a motherboard on a laptop?

 

 

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Its insanely hard, everything in a laptops design is tied in some way to it. It will require taking the entire thing apart.

 

OP, do you have any sort of warranty support?

Its insanely hard, everything in a laptops design is tied in some way to it. It will require taking the entire thing apart.

 

OP, do you have any sort of warranty support?

Yeah I wouldn't bother trying with all that. Not that I know of minus the standard year warranty. I've had it year and half already.

Luke,

 

Check the HDD, usually that is a symptom of a failed HDD. If you can feel the laptop clicking when turning the computer on, the HDD is fine, if there is a few clicking and nothing after, then It's possible the HDD is no good. The ASUS screen loads from BIOS that is stored on the onboard memory on the motherboard. So if a HDD fails, you will get that screen since there is no data coming from the HDD, the computer cannot continue past that screen.

 

If the motherboard failed, you would not see the ASUS start up screen, you do, so my guess is the board is fine.

Luke,

Check the HDD, usually that is a symptom of a failed HDD. If you can feel the laptop clicking when turning the computer on, the HDD is fine, if there is a few clicking and nothing after, then It's possible the HDD is no good. The ASUS screen loads from BIOS that is stored on the onboard memory on the motherboard. So if a HDD fails, you will get that screen since there is no data coming from the HDD, the computer cannot continue past that screen.

If the motherboard failed, you would not see the ASUS start up screen, you do, so my guess is the board is fine.

Well you saying that, what I thought was the HDD was actually the disk drive. I opened the disk drive and shut it off then on - laptop was completely silent until fan started coming on. No clicks or nothing.... When I shut it off, it's just silent too. It's also shutting off extremely quick - in a second when before it was a couple. Would I be able to see anything on the physical HDD? Seems it could be the problem. I'll open it up tomorrow. I think it's under the keyboard I need to go right? No openings for it on the back/sides.

 

On my laptop there is two power on switches - if you click the right which I did in this photo, it loads windows straight up. The left power on switch normally loads up this program that was preloaded from Asus. It gave you access to a web browser and some other things. However when I click the left power on the screen is completely blank with no Asus logo.

Little I knew, I still have six months left on my warranty with XoticPC. Hopefully they sort it! Thanks for your help.

Little I knew, I still have six months left on my warranty with XoticPC. Hopefully they sort it!

 

Hopefully - I just noticed you have an ASUS, too.  For some reason, they have a program similar to the Windows Updater that downloads and installs updates.  A while back, it decided to download and attempt to try something with my BIOS and now certain things are a bit off.  It's impossible to trace, and they wouldn't take mine back on warranty (because it seems functional on the surface), so I gave up.  The only lasting effect is that it hates the wireless card (tried all the different drivers, and replaced the card, so no, I'm not some idiot who has no idea how to fix net issues).  Hardwired it and haven't had an issue since.

 

I'm guessing yours got hit with the same thing and it didn't go so well.  The silver lining is that yours is much more obvious than mine, so hopefully they'll have you sorted.