[08FEB15] Operations Center: A quick note...

[rsrandazzo 6,353]

Captains-

 

When we updated the Operations Center a few days ago, I accidentally broke two important functions that were fixed in an update that we just pushed out to you via the auto-updater.

 

The two functions were: 

 

1) Automatic repair of the aircraft.cfg file to repair installed liveries.

2) Manual installation of liveries.

 

We got a nice email from Alex Farmer (GoldStar Textures) explaining what he saw happening- and since this is an important capability to keep guys like Alex moving forward- I have spent the entire evening tonight making sure we got a fix rolled out ASAP.

 

The OC is serving as a good test process for us right now as we build toward proving real time product updates via the OC- and I think an "accidental break" like this was a good test of how that flexibility can benefit everyone...

 

To update your OC- just run it... and follow the flag at the top....

 

 

[JSilva 42]

Captains-

 

When we updated the Operations Center a few days ago, I accidentally broke two important functions that were fixed in an update that we just pushed out to you via the auto-updater.

 

The two functions were: 

 

1) Automatic repair of the aircraft.cfg file to repair installed liveries.

2) Manual installation of liveries.

 

We got a nice email from Alex Farmer (GoldStar Textures) explaining what he saw happening- and since this is an important capability to keep guys like Alex moving forward- I have spent the entire evening tonight making sure we got a fix rolled out ASAP.

 

The OC is serving as a good test process for us right now as we build toward proving real time product updates via the OC- and I think an "accidental break" like this was a good test of how that flexibility can benefit everyone...

 

To update your OC- just run it... and follow the flag at the top....

Thanks.

[mcbellette 145]

Robert, I don't want/need the FSX:SE updates as I don't have the Steam Edition and have clicked on "Ignore" numerous times when running the Ops Ctr, but each time I open it again, those updates are right back there waiting for me to download. Is this normal?

[Jetset408 108]

Get some sleep Mr Randazzo!!!!

 

Great service as always. Thank you!

 

Rob

[vc10man 732]

Just tried doing that and my Op Center first flagged up 'Unable to update', asked to do a restart, then it completely disappeared from the Start menu. But it is still in Progam Files(x86).

 

Quite odd. So, cannot update or install liveries, for the newly-bought P3D versions.

[serviceceiling 135]

I really like the OP concept! Keep it up, guys! 

[rsrandazzo 6,353]

Matthew-

 

The OC updates whenever we pass it fixes.  It covers our entire product line, so it will keep pestering you until you get the full, latest version installed.  You can't cherry pick what you want in place.  The reasons for that will become more evident as we continue to advance the OC to manage your entire PMDG product line.

 

 

Rick-

 

Odd...  I'm not sure what you are seeing.

 

We are preparing a manual installer for the OC so that users can get a copy of it for a simple manual download if needed- but until we accomplish that I would do the following:

 

Go to your <wherever>/Program Files(x86)/PMDG Operations Center folder.

 

Delete the entire folder...  (the folder itself, including contents)

 

Reboot the machine.

 

Do a full uninstall/reinstall of the product that brought you OC in the first place.  (Normally the 777?)

 

Run the OC.

 

That **should** work....

 

If it doesn't- go to our support portal and open a ticket.  One of us will work with you from there to investigate what the problem seems to be.

[vc10man 732]

Thanks, Robert.

 

I found it as I stated earlier, located in C:\Program Files(x86), and just did a Send To from there to the desktop as a shortcut. That will do me for now, as I could access the Livery Downloader and Liver Manager, which is what I was originally trying to do to install some repaints other than the House repaints, for the newly acquired P3D versions.

 

No big problem, really. It's just that (a)it asked me to Update, which I did, and then (b)promptly disappeared after asking me to reboot.

 

Now that I have your solution, will attend to it.

[TJYYGZUB 0]

Hi,

 

Thank you so much for your help with my last issue, it's all sorted now. The only thing is, I don't have the FSX version of the PMDG 777 (as I did a recovery of my hard drive and hence don't have FSX installed yet) and I don't have the operation center. I was expecting there to be an option to install the Operations centre but I haven't found anywhere I can obtain it from. Please help!

 

Thank you

 

EDIT: I'm really stupid, I just saw it automatically installed it for me. Thanks, ignore the above!!

[RelativeWork 1]

Robert, I don't want/need the FSX:SE updates as I don't have the Steam Edition and have clicked on "Ignore" numerous times when running the Ops Ctr, but each time I open it again, those updates are right back there waiting for me to download. Is this normal?

 

I get the same thing - wasn't sure if it's by design or not or even "ticket worthy" so I've just been putting up with it the few times I go into OC... anybody else got a comment?

 

Lance Smith

[Richard McDonald Woods 168]

Hi Robert,

 

I believe that automating the maintenance functions through the OC is an excellent idea. However, I do have some concerns with its current design.

 

I don't understand why I am being offered any non-binary update options. This is because I cannot imagine ever wanting to have an out-of-date version of the OC. Surely I should be asked 'Do you wish to update now or later?'

 

I also do not understand what I am being offered by the 4 notifications flagged:

1. The notification labelled 'PMDG 777 - FSX: New update available' gives a 'More Info' button which exposes no additional information on why I would want the update, and a reference to a change log to which I have no apparent access.
2. The notification labelled 'PMDG 777 - FSX-SE: New update available' is irrelevant to me because I do not have SE installed. The OC, I would have thought, could see this is true of my PC.
3. I have 2 notifications labelled 'PMDG 777-300ER' whose 'More Info' buttons give me no further useful information. I do have both the B77L and B77W versions installed, so perhaps one of the duplicates is misnamed?

Surely it would be much cleaner if I was offered just a 'do I want to update now yes/no?' without any further questions. Then I could rely completely on OC keeping my already-installed PMDG software completely up to date.

 

Perhaps I have missed an obvious point?

 

Regards, Richard

[pete_auau 1,159]

I also do not understand what I am being offered by the 4 notifications flagged:

 

 

I faced the same issue  Richard   finally had enough of getting the same notifications,   so finally downloaded the 200 and 300   and installed them now I don't get  the you got 4 updates all the time.

[Nils_93 2]

Wow, and we don´t even have to pay for this service? No 20 Dollar price tag? So humble....really, thanks so much!

 

Nils Schloemp

[CaptCraig 226]

Lovin' the OC.  Can't wait for NGX weather radar to magically appear in it.  

[ELNIKA 0]

I only have the pmdg 737 ngx and expansion aircrafts, how can i get my hands on the Operations Center and install it??