Please help me (Need administrator)

[zombieslaya12 0]

Hi Admin,

 

My account has been locked. I have purchased the PMDG 777-300 extension, and I cannot re-download the product because it states my account is locked. 

[scandinavian13 5,192]

Hi Admin,

 

My account has been locked. I have purchased the PMDG 777-300 extension, and I cannot re-download the product because it states my account is locked.

Official support like this needs to be directed to our official support site at the link in my signature (below). This is the community support forum where you can seek help from other users.

[zombieslaya12 0]

That is where I went. I clicked on pmdg user to user support forum. Can you please specify where exactly I have to go?

 

Thanks

Official support like this needs to be directed to our official support site at the link in my signature (below). This is the community support forum where you can seek help from other users.

[downscc 1,327]

That is where I went. I clicked on pmdg user to user support forum. Can you please specify where exactly I have to go?

 

Thanks

Do not click on support forum, click on Product Support.  The link is in Kyle's signature block just above the PMDG logo.

[pcubine 143]

That is where I went. I clicked on pmdg user to user support forum. Can you please specify where exactly I have to go?

 

Thanks

You need to go to this site - http://support.precisionmanuals.com. Register, Login, and complete a ticket to technical support. Don't click on any user to user support forum buttons.

[zombieslaya12 0]

OK I was able to submit a tickets thanks to everyone for the help!

[whoispankaj 51]

Also please edit your post and remove your email address

[pete_auau 1,158]

Also please edit your post and remove your email address

He  cant  since   of  the time  he  has  posted, only  the admins   can now