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msimon

777 .HOURS file will not save on exit

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This is really bugging me now.

 

My Hours will not save after a prolonged flight, so service based failures will never work because the service hours will not be saved.

 

 

I get no Event viewer errors.

 

Addons I use are

ASN

FTX Global 

REX4 and Softclouds

UK2000 Heathrow

PrecipitFX

 

And to add to that, If I load from start and exit without a flight the hours file gets updated so its a crash on exit after a flight that is beyond me to solve.

 

WIN7 64Bit

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Help AVSIM continue to serve you!
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And to add to that, If I load from start and exit without a flight the hours file gets updated so its a crash on exit after a flight that is beyond me to solve.

 

Running the sim as an administrator?

 

Full names in the forum please - first and last.

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Running the sim as an administrator?

 

Full names in the forum please - first and last.

Yes Admin all the time.

 

Will amend my sig, my apologies. 

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And to add to that, If I load from start and exit without a flight the hours file gets updated so its a crash on exit after a flight that is beyond me to solve.

 

Thanks for updating the sig.

 

Can you expand upon this, please?

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If I start from a fresh load of the 777 then quit just siting at the gate or a runway before any flight has taken place I find the file has been updated, However if you do a flight of any kind and exit when you have finished, the file will never be updated because the sim crashes on exit.

 

I hope that helps, very puzzling issue for me that's been happening since purchase.

 

Only noticed this because I was finding that my service hours where staying the same after so many flights, so I started investigating on the issue.

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If I start from a fresh load of the 777 then quit just siting at the gate or a runway before any flight has taken place I find the file has been updated, However if you do a flight of any kind and exit when you have finished, the file will never be updated because the sim crashes on exit.

 

Submit a ticket using the link in my signature, and make sure to specifically reference the crash on exit.

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Hi all,

 

Sorry to dig up a dead topic, I found this whilst searching for my issue and it hits the nail on the head. I've had this issues myself since day one essentially, firstly with FSX. I followed the correct paths by submitting a ticket and I was told to run as admin, which I have done pretty much ever since the feature was introduced!

 

I now run P3D. Everything works perfectley, but I still have this one issues of the HOURS not saving whatever I seem to do. For example, I flew an aircraft for 10 hours 2 days ago, the houirs reduced for 214 to 204. I saved the panle state, and reloaded it yesterday only to find the hours had increased back to 214. Everything else on the panel state was as I left it, brake temps, lighting, doors etc.

 

By the way, the hours were on 214 originally as I had used someone elses panel state from my virtual airline.

 

Did anything ever come of this? Interested to know as it's slightly annoying as I never get to experience any issues haha!

 

Tom

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Interesting topic. Since my new install I don't even know where the hours are stored. I had found them once and then lost them. Could someone please hint me at where to find them? I'd like to check my hours.

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The hours to maintenance for the 777 are maintained by tail number and not by panel state, the run times are kept at ...\PMDG\PMDG 777X\Aircraft\ in the files with an .hours extension.

 

Tom, make sure the hours file for the tail number you are flying is being update after each flight, if not you might not have assigned admin rights to your simulator platform (FSX or P3D).

 

Each panel file contains random event timers intended for the saved flight, each unique aircraft can have many saved flights or panel states, and each one will have a different random failure data; however the total time and time to maintenance are by tail number.  I think.

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OK, I found this file for D-AALA:

 

 

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Run Timer.381=91175.445313 34301952.000000
Run Timer.382=91175.445313 35900548.000000
Run Timer.383=91175.445313 11503088.000000
Run Timer.384=91175.445313 12397919.000000
Run Timer.385=91175.445313 205064480.000000

 

How do I know how many flying hours were logged?

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You didn't need to post that.  The run timer is 91175 sec or 25.3 hr.

 

I asked you to check to see if the file was  being updated after a flight, check the date/time of the file. If the file is not updated after closing your flight sim then make sure your simulator has admin rights.

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I posted it because the columns didn't make sense to me. Now I know that the first column indicates my flight time in seconds, thank you very much.
 
After my own logbook that I keep quite meticulously I have flown 31h 34min with this aircraft. I think that this is due to the fact that it sometimes crashes while trying to load after having viewed my landing multiple times with FSRecorder.

 

I hid the file in spoilers for convenience.

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I think I solved this problem.  When ending your session, DON"T exit flight simulator, instead choose End Flight.  The EXIT the FSX.  

If the sim crashed upon hitting EXIT (and sometimes you don't notice, you'll never get credit for the hours flown).  If you End Flight first, you will get credit.

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I think I solved this problem.  When ending your session, DON"T exit flight simulator, instead choose End Flight.  The EXIT the FSX.  

If the sim crashed upon hitting EXIT (and sometimes you don't notice, you'll never get credit for the hours flown).  If you End Flight first, you will get credit.

 

That's interesting to know! I've had no luck so far, I flew 8 hours today and the file didn't update at all. I exited P3D the standard way and it seemed to close fine but as you said, a "crash" may not be noticiable. I will try this way for sure next time and report back.

 

In the meantime, after getting frustrated at is not saving once again, i've noticed on the properites tab when I right click on the Lockheed Martin file, the "read only" tab is not checked, but is filled with a blue square. I uncheck this and it applies the setting to all the subfolders etc, but as soon as I go back on the properties tab to check, the blue square has returned. I downloaded a "take ownership" mod and i've applied this to the folder and subfolders but not tested it out yet, so hopefully this will fix it too.

 

Thanks for the input, I look forward to seeing if either work!

 

Tom,

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11 hour flight - exited via ending the scenario - boom, no hours saved.

 

I've just seen this post;

 

 

If I start from a fresh load of the 777 then quit just siting at the gate or a runway before any flight has taken place I find the file has been updated, However if you do a flight of any kind and exit when you have finished, the file will never be updated because the sim crashes on exit.

 

I tried loading the aircraft and exiting without flying and the hours update perfectly, they just don't seem to want to update after actually flying. Really, really frustrating me now :(

 

I've also checked the reliability history, P3D exits fine with no crashes.

 

Completely and utterly baffled.

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Did you end flight before exiting FSX as recommended by others?

 

I wonder why you are using FSX if you have P3D?  I could never go back to FSX..., except for testing of course.

 

Also, I noticed that both FSX and P3D update the pilot's logbook when you either exit, end flight or shut down engines.  Are you shutting down engines before trying to exit?  You have ways to work around the exit error, pick one.

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Did you end flight before exiting FSX as recommended by others?

 

I wonder why you are using FSX if you have P3D?  I could never go back to FSX..., except for testing of course.

 

Also, I noticed that both FSX and P3D update the pilot's logbook when you either exit, end flight or shut down engines.  Are you shutting down engines before trying to exit?  You have ways to work around the exit error, pick one.

 

I've probably confused things a bit here. I'm using P3D, and by "end flight" I mean "end scenario" but yes, I've done this, the P3D equivelent.

 

And yes, everything is shut down as per the 777 secure checklist. I then usually save my panel state (which updates and saves fine, by the way) and exit the sim, so I've tried all the work-arounds suggested here;

 

 

You have ways to work around the exit error, pick one.

 

and none are working, hence my latest post... I'm not just reading the suggestions and ignoring them, I really want to sort this issue out.

 

Tom.

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Thanks Tom, that clears up a little but I am still confused with the crash on exit event.  I've probably misread but what i think I read is that the hours file will update unless you have a P3D crash on exit. If there is no crash then the hours file is updated.  If you select End Scenario does that save the hours file?

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No sir, from the end scenario page I can load, save and reset the flight and exit, which just closes the program the standard way. I've tried this but to no avail with saving the file.

 

Since posting early this morning after my flight, I've found a few suggestions regarding p3d crashes that may go unnoticed, one been reducing the affinity mask in the CFG file to the default 14 to prevent a coutl issue that can cause a crash. I've done this, and also updated a few modules that were throwing out errors on the event viewer (the coutl related one and a RAAS related one). I will be making the return flight from Tokyo tonight, so I will see how I get on once the flight is complete.

 

I've submitted a ticket to PMDG in the meantime to see if they have any suggestions. I was a little frustrated this morning whilst posting as it's baffling me as to why it won't save, probably overreacted a little. I'm just thankful it's such a small issue, at least I can successfully fly the thing with no real issues!

 

Thanks for your help,

 

Tom

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Ok... let us know what the PMDG advice is on this.  I've got a B77L flight enroute PHNL KORD with my N785UA and just checked the hours file which had a date/time stamp of this morning when i used it to set up GSX parking at KORD then quit P3D. I'll verify it updates when session is over.

 

Edit update:  On exit of P3D verified hours file is updated.

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I've just finished a flight, and I can happily confirm the hours file updated upon exit!

 

I opened the task manager and closed the tasks which were bringing up errors subliminally previously just to be safe and exited via ending the scenario. However, I did have an unrelated PC crash a few hours into the flight, so I don't know if the sim restart had anything to do with it working correctly for once!

 

I'm back to work for 5 days now anyway so I'll have to recheck and confirm the issue is solved next week. Its looking promising though :)

 

Tom

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I've just finished a flight, and I can happily confirm the hours file updated upon exit!

 

Right, now solve the problem of frequent crashes in P3D... this is not normal and is something that can be solved.  I fly almost every day and have not had a session end abnormally since May and that was related to overclocking.

 

Yeah, I actually keep track of stuff like that. Maybe I am abnormal?  Anyway, this is just a chance to promote the logbook editor i created in C# that is available in the AVSIM library... for for LogEdit2.

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Right, now solve the problem of frequent crashes in P3D... this is not normal and is something that can be solved.  I fly almost every day and have not had a session end abnormally since May and that was related to overclocking.

 

The main crash/CTD I experienced today really was a one off, it was my first in many, many hours of using P3D. It was the familiar PMDG 777 PFD pop-up click that triggered it, I've found the culprit in the event viewer and fixed it from numerous similar instances online and I'm sure it won't be happening again!

 

Whilst I was in the Event Viewer, it flagged up no other errors from my last session, and the hours saved so it all seems to be well again. I will feedback next week after some flights :)

 

Tom,

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I opened the task manager and closed the tasks which were bringing up errors subliminally previously just to be safe and exited via ending the scenario.

 

Tom,

 

Could you elaborate on what programs you saw causing issue? And since September had any more issues, or further ideas?

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