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acra24

Activations exceeded

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Hello

 

I have searched for these words in your forum but can't find anything. I am trying to reinstall my 777 and 737NGX onto P3D v3.1 but keep getting the message;

 

"The activation of the fulfillment is denied by the activation policy because max extra activations exceeded. [incident# 6569-8147368]"

 

Can you advise please?

 

Thx

 

Andrew

 

EDIT: Ticket submitted.


Andrew Ruislip

Je Suis Charlie

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I haven't gotten that message from PMDG but, I have gotten it from Carenado in the past.  They were very cool about it and extended my activation(s) when I contacted their support team.  Hopefully, it will be as easy for you.

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I suggest that you contact PMDG at support.precisionmanuals.com and submit a support ticket. They should be back with you and solve your issue as soon as they can.


Andrew Ayad
Boeing777_Banner_Pilot.jpg

 

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I suggest that you contact PMDG at support.precisionmanuals.com and submit a support ticket. They should be back with you and solve your issue as soon as they can.

 

Exactly you only have 3 installs and they have to reset it - you need to open a ticket - pain but is what it is - same for careando now


Rich Sennett

               

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Hello

 

I have searched for these words in your forum but can't find anything. I am trying to reinstall my 777 and 737NGX onto P3D v3.1 but keep getting the message;

 

"The activation of the fulfillment is denied by the activation policy because max extra activations exceeded. [incident# 6569-8147368]"

 

Can you advise please?

 

Thx

 

Andrew

 

EDIT: Ticket submitted.

To avoid this in future, when you reformat and want to reinstall everything make sure you release your license in the FMC by going to PMDG Options > License > Unregister Product (or something to that effect).


Cheers,
Chris Brand
Boeing777_Banner_Pilot.jpg

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To avoid this in future, when you reformat and want to reinstall everything make sure you release your license in the FMC by going to PMDG Options > License > Unregister Product (or something to that effect).

 

Excellent info Chris - did not know this - does this work for an uninstall on a non formatted drive - meaning if I uninstall it for some reason if I do this procedure I wont have to have installs reset ? thank you


Rich Sennett

               

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Excellent info Chris - did not know this - does this work for an uninstall on a non formatted drive - meaning if I uninstall it for some reason if I do this procedure I wont have to have installs reset ? thank you

 

I think it's only required for a reformat or hardware (possibly motherboard?) change. After a standard uninstall/reinstall it should still be activated and not require reactivation


Cheers,
Chris Brand
Boeing777_Banner_Pilot.jpg

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I think it's only required for a reformat or hardware (possibly motherboard?) change. After a standard uninstall/reinstall it should still be activated and not require reactivation

 

Thanks Chris  :smile:


Rich Sennett

               

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After a standard uninstall/reinstall it should still be activated and not require reactivation

 

Correct.

  1. Imagine how terrible it would be for the beta team if you needed to do this for uninstall/reinstall...
  2. It will lock you out if you do it often enough (creates work for me and a delay for you - not fun)

Kyle Rodgers

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2. It will lock you out if you do it often enough (creates work for me and a delay for you - not fun)

 

 

Thats what I thought Kyle as it has happened to me - sorry about that so back to my original thoughts 3 uninstalls and you will need to submit a ticket been there done that - so next time get back to me faster please lol  :Tounge: kidding


Rich Sennett

               

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Thanks for the great advice all.


Andrew Ruislip

Je Suis Charlie

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