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Tom Allensworth

FSD license malarkey

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Guest Elvi5

Hey Guys,I recently dared to re-install my FSD Cessna 337. An aircraft I bought many months ago & never really had a chance to fly.After having to download various new installers, the license system refused to install & asked me to contact support. Fair enough, I had hours to burn that day. However, FSD refused to re-issue my License because my IP address had changed dramatically.I work in the game industry & move overseas often. I explained that to them & even sent a jpg screen grab of my original invoice. Still not good enough. They just smugly sent me a PDF of their EULA.I guess that settles it from their end. I feel totally ripped off by their over-anal protection system. As far as I'm concerned, FSD are nothing more than common criminals.Even Windows XP & all my Flightone products will activate multiple times from within the US or Europe.FSD do nothing more than force legit customers to turn to piracy.Hopefully this can help a few people avoid being stung in the future.Thanks,George GrimshawFlyTampa

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Unfortunately, some of the "commercial" products are really hobbies. While that is not an issue, it does become one if the "company" has a sub-hobby of creating the most bulletproof installer. Now we see a problem where the paranoia overcomes customer service. In fact, sales become less of an objective versus preventing theft. I have seen the same thing as you and no longer buy products from such companies with their "guarding Fort Knox" philosophy. And, to the eventual messengers of the obvious - yes they have a right to make money and protect their product. It is the "tipped balance" that annoys some customers and that is the risk/benefit ratio a few companies distort.Regards,Dick Boley

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Guest allcott

As with Microsoft and their activatino policy, truly the ONLY people inconvenienced by these `protections` are the genuine customers. The pirates got round their protection systems a long, long time ago. So the degree of protection is zero. The level of aggravation, complete.So what they must be seeing - fuelling their paranoia - is fewer and fewer customers paying them money, while more and more people are using the software. Is there really any wonder why?Allcott

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Guest allcott

I don't even install the `old` FSD payware aircraft I bought and paid for a long time ago. Guess the aggravation exceeded the enjoyment factor by such a margin it just isn't worth the trouble anymore.Besides, their once trademark accurate flight models and damage modeling have long since been matched by other developers. The Dornier 27 or the Saab Safir flight models and feature list knock the FSD ones into a cocked hat in FS9, and the immersiveness and sense of `being there` is much greater in those developers products. FSD are simply not as good as they think they are, and that's got nothing to to with the quality of support. Allcott

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Guest panda234

Thanks for the heads up. I buy a lot of payware but really try to avoid the ones with licensing protection schemes that are a pain in the you know what. I'm involved in this hobby for enjoyment. It's one thing if I had to put up with this at work where I'm being paid but to have to put up with it when I'm involved in a hobby is a non-starter. A year ago I would have ranted a bit with the goal of maybe motivating them to come up with a copy protection scheme that protected everyone's interests, not just FSD's, but nah, I'll just avoid them. Life is too short. Thanks again.bill

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I have spent way over a hundred dollars there, at FSD, buying up all their stuff, and now that I changed computers and lost all my registrations,. I cannot get a single license from them although I have contacted them on numerous occasions.I must always be doing something wrong, but for a guy like me that has a PhD in Science, I thought maybe I could figure it out, nope...Thay are also quite rudeal

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Guest babua

This kind of rabid anti-piracy attitude is actually counter productive. All it does is to direct genuine users towards p2p networks and once there more often than not they discover a huge treasure besides a hack for the one they were looking in the first place.It beats me why would somebody doubt even after a scanned copy of the invoice! Fudging an invoice copy is far more difficult than downloading form P2P networks!

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>However, FSD refused to re-issue my License because my IP>address had changed dramatically.>What if I would get a completely new computer? Can I expect to have this problem then?

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You don't expect freeware authors to be helpful. However, when they become commercial vendors ........

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About a year ago I had a discussion with some guy over at FSD, can't remember his name, but he was very polite and willing to solve my (or their actually) problem; all the installers freezes at the activation routine. Since nothing (however hard they tried), worked I gave up, simply because I didn't want to spend any more time with it.What I never could figure out was why on earth they didn't swap to a decent installer (Flight1 wrapper for instace is outstanding in every way). The answer I got was something like the number of unsatisfied customers was so small. They could not change installer because of me and a couple of other guys.Are we really that few?It's a pity because I have most of their titles, but cannot use a single one of tham as it is, not since I bought a new computer about a year ago. And I would like to give the Porter a go when it's FSX ready ...Eagle

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That's excactly what happened to me (se the above post).Eagle

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I experienced the same "I MUST BE STEALING" attitude from FSD about a year ago. I moved FS9 from my D drive to a new raid array C drive. Reinstalled windows and FS9 with no problem. All the AC I purchased from Flt 1, Lago,and Feelthere installed without a flaw. When I tried FSD ac, I kept getting install error telling to contact FSD. After posting for help on thier website,those arrogant #### removed my post and sent me a email accuseing of stealing thier products. I had at least 5 of thier AC I purchased from them. And they had the proof of purchase. But they insisted that I installed some hacking software from some person I never heard of that defeats thier protection. And I was SOL in getting to use what I paid for. I remind you this was on a brand new install of win XP and FS9.I believe sellers have a right to protect thier software. But when a paying customer is made to feel like a common crook, that's overkill.FSD is the only company out there that won't allow you to customize your panels the way you like, without jumping thru hoops. I own alot of payware aircrft, so I know these guys are wayyy over the top on paranoia.Bill M

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>This kind of rabid anti-piracy attitude is actually counter>productive. All it does is to direct genuine users towards p2p>networks and once there more often than not they discover a>huge treasure besides a hack for the one they were looking in>the first place.>>It beats me why would somebody doubt even after a scanned copy>of the invoice! Fudging an invoice copy is far more difficult>than downloading form P2P networks!The only thing that directs a user to pirated material is lack of morals and values, not anti piracy measures.this is a sad post, I have most of their designs and have thought about reinstalling, but I have had one bad experience with rude attitude and don't feel like repeating it, I just don't buy from them any longer.Regards, MichaelKDFW

Asus A8N32-SLI Deluxe nForce4 SLI-x16 / AMD

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Guest allcott

>I experienced the same "I MUST BE STEALING" attitude from FSD>about a year ago. I moved FS9 from my D drive to a new raid>array C drive. Reinstalled windows and FS9 with no problem.>All the AC I purchased from Flt 1, Lago,and Feelthere>installed without a flaw. When I tried FSD ac, I kept getting>install error telling to contact FSD. After posting for help>on thier website,those arrogant #### removed my post and sent>me a email accuseing of stealing thier products. I had at>least 5 of thier AC I purchased from them. And they had the>proof of purchase. But they insisted that I installed some>hacking software from some person I never heard of that>defeats thier protection. And I was SOL in getting to use what>I paid for. I remind you this was on a brand new install of>win XP and FS9.>>I believe sellers have a right to protect thier software. But>when a paying customer is made to feel like a common crook,>that's overkill.>>FSD is the only company out there that won't allow you to>customize your panels the way you like, without jumping thru>hoops. I own alot of payware aircrft, so I know these guys are>wayyy over the top on paranoia.>>Bill MInteresting. The only way they could make such an allegation is if there software IS spying on your system, assuming you didn't tell them you had this mysterious `hacking software`. So not only are they commercially stupid, insulting their customers, they are exactly the kind of people they rail against.Allcott

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Guest firehawk44

I had to reinstall everything on my system too and was successful with all except products from FSD and some from SimMarket where the downloading timeframe had expired. Nevermore! They have lost my future business. Flight One's system is the best IMHO and PMDG does well too (after receiving many complaints from customers). Cloud9 uses another party to handle their transactions and that is okay since they will send you an updated key everytime when you email them and ask for it. But their system is somewhat of a hassle and not as consumer friendly as FlightOne's and PMDG. I fully understand the need by commercial developers to protect their products but some need to review their EULA's and make them more consumer friendly. They'll have many more sales in the long run. If they are paranoid about people shoplifting their products, they shouldn't be in the business. They are basically calling a customer a liar whenever the customer provides some proof of purchase (such as e-mail address, logon info, and/or credit card used) and they deny another key or, in rare instances when everything is lost on your system including backups, the ability to download the product again. Make/keep the customer happy and they'll become filthy rich!Best regards,Jim

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Guest Len

Yes, F1's the best, period. I will no longer buy from FSD, period.

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FSD guys are idiots! I have experienced their ignorance too.I don't buy their junk. Their aircraft all fly the same way anyway. lol

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>Hey Guys,>>I recently dared to re-install my FSD Cessna 337. An aircraft>I bought many months ago & never really had a chance to fly.>>After having to download various new installers, the license>system refused to install & asked me to contact support. Fair>enough, I had hours to burn that day. >>However, FSD refused to re-issue my License because my IP>address had changed dramatically.>>I work in the game industry & move overseas often. I explained>that to them & even sent a jpg screen grab of my original>invoice. Still not good enough. They just smugly sent me a PDF>of their EULA.>>I guess that settles it from their end. I feel totally ripped>off by their over-anal protection system. As far as I'm>concerned, FSD are nothing more than common criminals.>>Even Windows XP & all my Flightone products will activate>multiple times from within the US or Europe.>>FSD do nothing more than force legit customers to turn to>piracy.>Hopefully this can help a few people avoid being stung in the>future.>>Thanks,>George Grimshaw>FlyTampa>>You should write to the Better Business Bureau with ALL documentation.

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>FSD guys are idiots! I have experienced their ignorance too.>I don't buy their junk. Their aircraft all fly the same way>anyway. lolYou said the same meaningless sentence last time around.In reality, there are a handful of well known top notch flight dynamic designers in the business. FSD has one of them.I really must question the statement, that they fly the same. Please backup this statement. I've used their aircraft models for years, including all those times that FSD gave out free upgrades for default aircraft. L.Adamson

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Well, you succeeded in getting this thread locked. Post something like that again, and you won't have to worry about getting threads locked.

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