July 8, 20178 yr Neither chaseplane or VFX central will start "We are sorry, an unknown error occured. Please contact us at ***@***.com with a reference to this message: "ProtocolError""
July 8, 20178 yr Commercial Member We are aware of the issue and we are working toward resolving it. Thanks for your patience, sorry for the inconvenience. Keven Menard Technical Director, //42.
July 8, 20178 yr Commercial Member It's back, sorry again for the inconvenience! Keven Menard Technical Director, //42.
July 8, 20178 yr It's down again unfortunately :/ EDIT: I was able to log in to VFX central and it began downloading Chaseplane again (I deleted it to try and reinstall..) and then trying to open chaseplane settings the ProtocolError had returned. Rob Ohman
July 8, 20178 yr Commercial Member Yeaaaa, it's down again... Sorry guys, we're still figuring this one out! Keven Menard Technical Director, //42.
July 8, 20178 yr Commercial Member Alright, It's back. I'll wait a few minutes to pop the champagne bottle Keven Menard Technical Director, //42.
July 8, 20178 yr I guess no FNO for me tonight. CP is causing me CTD and I cant even uninstall the program so I can fly online. So much for my first time user experience. Dan i9-13900K / Asus Maximus Hero Z790 / RTX 4090 FE / G.Skill Trident Z5 RGB 64 GB DDR5-6400 CL32 / Artic Liquid Freezer II 360 / Samsung 980 PRO SSD 1TB PCIe NVMe M.2 / Samsung 980 PRO SSD 2TB PCIe NVMe M.2 / Samsung 970 EVO Plus SSD 2TB PCIe NVMe M.2 / EVGA 1000W G3, 80+ Gold / Phanteks Eclipse P600S ATX Mid Tower / Arctic P14 PWM Case Fans / LG C2 42 Inch Class 4K OLED TV/Monitor / Windows 11 Pro / 1Ghz AT&T Fiber
July 8, 20178 yr Commercial Member Just now, Wise87 said: I guess no FNO for me tonight. CP is causing me CTD and I cant even uninstall the program so I can fly online. So much for my first time user experience. I guess you could try relaunching it again. Contact us via email if you still have CTDs, we'll fix that right away Keven Menard Technical Director, //42.
July 8, 20178 yr I was just on approach to TYS for FNO and it crashed the sim, hope it's sorted now Just now, Wise87 said: I guess no FNO for me tonight. CP is causing me CTD and I cant even uninstall the program so I can fly online. So much for my first time user experience. Wale Ishola
July 8, 20178 yr 1 minute ago, Wise87 said: I guess no FNO for me tonight. CP is causing me CTD and I cant even uninstall the program so I can fly online. So much for my first time user experience. Try not to get discouraged. After all it's still in the Alpha phase, so some issues are to be expected.
July 8, 20178 yr 1 minute ago, Keven Menard said: I guess you could try relaunching it again. Contact us via email if you still have CTDs, we'll fix that right away Still getting error "We are sorry, an unknown error occured. Please contact us at [email protected] with a reference to this message: "notLogged" Dan i9-13900K / Asus Maximus Hero Z790 / RTX 4090 FE / G.Skill Trident Z5 RGB 64 GB DDR5-6400 CL32 / Artic Liquid Freezer II 360 / Samsung 980 PRO SSD 1TB PCIe NVMe M.2 / Samsung 980 PRO SSD 2TB PCIe NVMe M.2 / Samsung 970 EVO Plus SSD 2TB PCIe NVMe M.2 / EVGA 1000W G3, 80+ Gold / Phanteks Eclipse P600S ATX Mid Tower / Arctic P14 PWM Case Fans / LG C2 42 Inch Class 4K OLED TV/Monitor / Windows 11 Pro / 1Ghz AT&T Fiber
July 8, 20178 yr 1 minute ago, airernie said: Try not to get discouraged. After all it's still in the Alpha phase, so some issues are to be expected. Fully understood, at least the matter is being handled Wale Ishola
July 8, 20178 yr I'm not too discouraged. I can always go back to my previous camera system if need be. Dan i9-13900K / Asus Maximus Hero Z790 / RTX 4090 FE / G.Skill Trident Z5 RGB 64 GB DDR5-6400 CL32 / Artic Liquid Freezer II 360 / Samsung 980 PRO SSD 1TB PCIe NVMe M.2 / Samsung 980 PRO SSD 2TB PCIe NVMe M.2 / Samsung 970 EVO Plus SSD 2TB PCIe NVMe M.2 / EVGA 1000W G3, 80+ Gold / Phanteks Eclipse P600S ATX Mid Tower / Arctic P14 PWM Case Fans / LG C2 42 Inch Class 4K OLED TV/Monitor / Windows 11 Pro / 1Ghz AT&T Fiber
Archived
This topic is now archived and is closed to further replies.