Kyprianos Biris

737-6700 update 1.20.8443 does not update

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I run the Operations Center and 737-6700 NGX update 1.20.8443 executes but when I open again the Operations Center it shows it again as pending update.

Any clues ?

The 800/900 base package update performs without issues.

P3D v3.4.22 - Windows10

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3 minutes ago, Kyprianos Biris said:

Any clues ?

C:\Users\[your user name]\AppData\Roaming\PMDG Operations Center\ pmdg_updater_log.txt (or similar...not the OC updater log, though...either in that directory, or in the Updater directory, off the top of my head)

Post the content of the log here.

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3 hours ago, solsen said:

Hi,

Has excatly same issue ,...but use p3dv4 and win10/64b

 

brgds

S

Hi,

Same exact answer as above, then.

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Hello Everybody

I have exactly the same problem. I managed to get a screenshot from the console before it disappeared. I use P3D v3. I deactivated my antivirus before updating

3DdsORK.png

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8 minutes ago, Wiss said:

I have exactly the same problem. I managed to get a screenshot from the console before it disappeared.

Estonia Migration Tool? Deactivating your AV will not actually deactivate it. It's still hanging out in the background causing issues. If you're not using the EMT, then it's your AV program stopping the updater tool from reading your registry.

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Also having the same problem...will do as previously posted

Steve

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2 hours ago, scandinavian13 said:

Estonia Migration Tool? Deactivating your AV will not actually deactivate it. It's still hanging out in the background causing issues. If you're not using the EMT, then it's your AV program stopping the updater tool from reading your registry.

I have Estonia Migration Tool installed, but I activate it only when needed. Is important to mention that right before I was able to update the 737-800 and 777 without any problems.

Just in case, my exact version of P3D v3 is 3.4.22

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4 minutes ago, Wiss said:

I have Estonia Migration Tool installed, but I activate it only when needed. Is important to mention that right before I was able to update the 737-800 and 777 without any problems.

Just in case, my exact version of P3D v3 is 3.4.22

You will have nothing but problems with EMT.

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8 hours ago, Wiss said:

I have Estonia Migration Tool installed, but I activate it only when needed. Is important to mention that right before I was able to update the 737-800 and 777 without any problems.

Just in case, my exact version of P3D v3 is 3.4.22

Doesn't need to be active to have done damage to your registry. Remove it. Fix the damage it did to your registry. Until that point, I can't offer any support.

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2 hours ago, scandinavian13 said:

Doesn't need to be active to have done damage to your registry. Remove it. Fix the damage it did to your registry. Until that point, I can't offer any support.

Okay, I will see what I can do, but are you sure  that everybody who reports this problem are users of EMT?

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Just now, Wiss said:

Okay, I will see what I can do, but are you sure  that everybody who reports this problem are users of EMT?

The updater found the registry key, but could not read it. The EMT modifies your registry to make your computer think that your sim is some other sim. In doing this, it could have corrupted the data in the registry key. Regardless of the issue, this will cause issues with the updater, because it will think versions of the sim that aren't actually there, are present, or that your sim is in the wrong location. The EMT is literally like the old version of Apple Maps that would route people to the wrong place...except that the EMT is doing it intentionally.

The only other option is that something is preventing the updater from reading the registry, which is likely an anti-virus program.

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I understand what you mean. Does PMDG contemplate to update the full installers as well? Maybe I could take the longer route and I could completely reinstall the plane

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2 minutes ago, Wiss said:

I understand what you mean. Does PMDG contemplate to update the full installers as well? Maybe I could take the longer route and I could completely reinstall the plane

This is sidestepping the issue. It's best to fix the issue. It's really in your own best interest to do so.

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On 9/13/2017 at 7:24 PM, scandinavian13 said:

C:\Users\[your user name]\AppData\Roaming\PMDG Operations Center\ pmdg_updater_log.txt (or similar...not the OC updater log, though...either in that directory, or in the Updater directory, off the top of my head)

Post the content of the log here.

 

Here is my log from few moments ago !

Thanks in advance.

===================== PMDG Operations Center v1.17.26 =====================
20:12:19.621   
20:12:19.621   Starting Ops Center
20:12:19.624   
20:12:19.627   Loading Settings
20:12:19.627       Finding FSX
20:12:19.630           Failed to open FSX-Retail AppPath registry key: 2
20:12:19.633       Finding FSX:SE
20:12:19.637           Failed to open FSX-SE Install_Path registry key: 2
20:12:19.640           Failed to find co-existence registry key.  (Note: Key is not present in registry): 2
20:12:19.643       Finding P3D
20:12:19.645           Prepar3D v3 SetupPath registry key located data has been read.
20:12:19.648           Prepar3D install_path in registry is: E:\Prepar3D\
20:12:19.652       Finding P4D
20:12:19.654           Prepar3D v4 SetupPath registry key was located but could not be read. 2
20:12:19.656   Checking if FSX is in Program Files
20:12:19.659   Checking if FSXSE is in Program Files
20:12:19.662   Checking if P3D is in Program Files
20:12:19.664           Nope!
20:12:19.667   Checking if P4D is in Program Files
20:12:19.669   
20:12:19.672   Loading GDI+
20:12:19.672   
20:12:19.678   Command line:
20:12:19.678   
20:12:19.681   Initializing
20:12:19.681   
20:12:19.684   Displaying Ops Center
20:12:19.684   
20:12:19.692   Window initializing
20:12:19.692   
20:12:19.767   Loading Settings Module
20:12:19.767   
20:12:19.770   Loading Module from file: c:\program files (x86)\pmdg operations center\Settings.dat
20:12:19.770   Loading Module
20:12:19.773   
20:12:19.776   Settings - Product Module Loading
20:12:19.776   
20:12:19.779   Settings - Checking product version
20:12:19.779   No GUID found!
20:12:19.781   
20:12:19.784   Finding product modules
20:12:19.784   
20:12:19.786   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 737NGX P3D.dll
20:12:19.786   Loading Module
20:12:19.789   
20:12:19.792   PMDG 737NGX P3D - Product Module Loading
20:12:19.792   
20:12:19.795   PMDG 737NGX P3D - Checking product version
20:12:19.795       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0EA92925-36E7-40CB-A714-118AB046099B}
20:12:19.798       Installed version: 1.20.8443
20:12:19.800   
20:12:19.804   PMDG 737NGX P3D - Product Module Initializing
20:12:19.804   
20:12:19.807   PMDG 737NGX P3D - Finding installed variants
20:12:19.807       Variants: 8
20:12:19.810       Variant 1: PMDG 737-800NGX
20:12:19.813           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-800NGX\aircraft.cfg
20:12:19.815           Found variant!
20:12:19.817       Variant 2: PMDG 737-800NGX WL
20:12:19.819           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-800NGX WL\aircraft.cfg
20:12:19.821           Found variant!
20:12:19.826       Variant 3: PMDG 737-900NGX
20:12:19.828           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-900NGX\aircraft.cfg
20:12:19.831           Found variant!
20:12:19.833       Variant 4: PMDG 737-900NGX WL
20:12:19.836           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-900NGX WL\aircraft.cfg
20:12:19.838           Found variant!
20:12:19.841       Variant 5: PMDG P-8A Poseidon
20:12:19.843           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG P8A Poseidon\aircraft.cfg
20:12:19.846           Found variant!
20:12:19.849       Variant 6: PMDG 737-600NGX
20:12:19.851           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-600NGX\aircraft.cfg
20:12:19.854           Found variant!
20:12:19.858       Variant 7: PMDG 737-700NGX
20:12:19.862           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-700NGX\aircraft.cfg
20:12:19.864           Found variant!
20:12:19.867       Variant 8: PMDG 737-700NGX WL
20:12:19.869           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-700NGX WL\aircraft.cfg
20:12:19.871           Found variant!
20:12:19.875   
20:12:19.878   PMDG 737NGX P3D - Checking expansion versions
20:12:19.878       Expansions: 1
20:12:19.882       Expansion 1: PMDG 737-6700 P3D
20:12:19.885           Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{51CE3C56-7069-4055-AC02-FDCA5A0C0D0C}
20:12:19.888           Version: 1.20.8413
20:12:19.891           Expansion installed
20:12:19.893   
20:12:19.896   PMDG 737NGX P3D - Initializing Livery Manager
20:12:19.896   
20:12:19.899   Checking for lost liveries
20:12:19.899       Backup path: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\PMDG 737NGX P3D Livery Backup.dat
20:12:19.902           Backup entry: PMDG House for PMDG 737-800NGX
20:12:19.905           Backup entry: PMDG House Winglets for PMDG 737-800NGX WL
20:12:19.907           Backup entry: Olympic Air Winglets for PMDG 737-800NGX WL
20:12:19.910           Backup entry: PMDG House for PMDG 737-900NGX
20:12:19.913           Backup entry: PMDG House Winglets for PMDG 737-900NGX WL
20:12:19.917           Backup entry: US Navy 951 for PMDG P8A Poseidon
20:12:19.919           Backup entry: Olympic for PMDG 737-600NGX
20:12:19.922           Backup entry: PMDG House Winglets for PMDG 737-700NGX WL
20:12:19.925           Backup entry: OLYMPIC Winglets for PMDG 737-700NGX WL
20:12:19.928           Backup entry: OLYMPIC CARGO Winglets for PMDG 737-700NGX WL
20:12:19.932           Backup entry: PMDG House for PMDG 737-600NGX
20:12:19.934           Backup entry: PMDG House for PMDG 737-700NGX
20:12:19.937       Done reading backup file.
20:12:19.939       Processing 12 backup entries.
20:12:19.942               Livery found in aircraft.cfg
20:12:19.947               Livery found in aircraft.cfg
20:12:19.951               Livery found in aircraft.cfg
20:12:19.954               Livery found in aircraft.cfg
20:12:19.958               Livery found in aircraft.cfg
20:12:19.962               Livery found in aircraft.cfg
20:12:19.966               Livery found in aircraft.cfg
20:12:19.971               Livery found in aircraft.cfg
20:12:19.975               Livery found in aircraft.cfg
20:12:19.978               Livery found in aircraft.cfg
20:12:19.981               Livery found in aircraft.cfg
20:12:19.985               Livery found in aircraft.cfg
20:12:19.990   
20:12:19.997   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 737NGX P4D.dll
20:12:19.997   Loading Module
20:12:20.001   
20:12:20.004   PMDG 737NGX P4D - Product Module Loading
20:12:20.004   
20:12:20.007   PMDG 737NGX P4D - Checking product version
20:12:20.007       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0EA92925-36E7-40CB-A714-118AB046099B}
20:12:20.010       Installed version: 1.20.8443
20:12:20.013   
20:12:20.016   PMDG 737NGX P4D - Product Module Initializing
20:12:20.016   
20:12:20.019   PMDG 737NGX P4D - Finding installed variants
20:12:20.019       Variants: 8
20:12:20.022       Variant 1: PMDG 737-800NGX
20:12:20.025           Path: SimObjects\Airplanes\PMDG 737-800NGX\aircraft.cfg
20:12:20.029       Variant 2: PMDG 737-800NGX WL
20:12:20.031           Path: SimObjects\Airplanes\PMDG 737-800NGX WL\aircraft.cfg
20:12:20.034       Variant 3: PMDG 737-900NGX
20:12:20.037           Path: SimObjects\Airplanes\PMDG 737-900NGX\aircraft.cfg
20:12:20.042       Variant 4: PMDG 737-900NGX WL
20:12:20.045           Path: SimObjects\Airplanes\PMDG 737-900NGX WL\aircraft.cfg
20:12:20.048       Variant 5: PMDG P-8A Poseidon
20:12:20.051           Path: SimObjects\Airplanes\PMDG P8A Poseidon\aircraft.cfg
20:12:20.053       Variant 6: PMDG 737-600NGX
20:12:20.056           Path: SimObjects\Airplanes\PMDG 737-600NGX\aircraft.cfg
20:12:20.058       Variant 7: PMDG 737-700NGX
20:12:20.061           Path: SimObjects\Airplanes\PMDG 737-700NGX\aircraft.cfg
20:12:20.064       Variant 8: PMDG 737-700NGX WL
20:12:20.067           Path: SimObjects\Airplanes\PMDG 737-700NGX WL\aircraft.cfg
20:12:20.070   
20:12:20.072   PMDG 737NGX P4D - Checking expansion versions
20:12:20.072       Expansions: 1
20:12:20.075       Expansion 1: PMDG 737-6700 P4D
20:12:20.078           Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{51CE3C56-7069-4055-AC02-FDCA5A0C0D0C}
20:12:20.081           Version: 1.20.8413
20:12:20.084           Expansion installed
20:12:20.087   
20:12:20.091   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 737NGX XSE.dll
20:12:20.091   Loading Module
20:12:20.095   
20:12:20.098   PMDG 737NGX XSE - Product Module Loading
20:12:20.098   
20:12:20.101   PMDG 737NGX XSE - Checking product version
20:12:20.101       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{20708FD5-E94D-4097-A21E-E28564CDBC06}
20:12:20.104       Error opening key: 2
20:12:20.107   
20:12:20.110   PMDG 737NGX XSE - Product Module Initializing
20:12:20.110   
20:12:20.113   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 737NGX.dll
20:12:20.113   Loading Module
20:12:20.117   
20:12:20.121   PMDG 737NGX - Product Module Loading
20:12:20.121   
20:12:20.124   PMDG 737NGX - Checking product version
20:12:20.124       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{20708FD5-E94D-4097-A21E-E28564CDBC06}
20:12:20.127       Error opening key: 2
20:12:20.130   
20:12:20.133   PMDG 737NGX - Product Module Initializing
20:12:20.133   
20:12:20.137   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII P3D.dll
20:12:20.137   Loading Module
20:12:20.141   
20:12:20.144   PMDG 747-400 V3 P3D - Product Module Loading
20:12:20.144   
20:12:20.148   PMDG 747-400 V3 P3D - Checking product version
20:12:20.148       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B8BBEEDC-2F4A-47BD-99C1-95B01E22FEFF}
20:12:20.151       Installed version: 3.00.8415
20:12:20.154   
20:12:20.157   PMDG 747-400 V3 P3D - InitializeProduct
20:12:20.157   
20:12:20.160   PMDG 747-400 V3 P3D - Finding installed variants
20:12:20.160       Variants: 9
20:12:20.163       Variant 1: PMDG 747-400
20:12:20.166           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400\aircraft.cfg
20:12:20.169           Found variant!
20:12:20.172       Variant 2: PMDG 747-400BCF
20:12:20.176           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400BCF\aircraft.cfg
20:12:20.179           Found variant!
20:12:20.182       Variant 3: PMDG 747-400D
20:12:20.185           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400D\aircraft.cfg
20:12:20.188           Found variant!
20:12:20.192       Variant 4: PMDG 747-400ER
20:12:20.196           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400ER\aircraft.cfg
20:12:20.199           Found variant!
20:12:20.203       Variant 5: PMDG 747-400ERF
20:12:20.206           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400ERF\aircraft.cfg
20:12:20.209           Found variant!
20:12:20.212       Variant 6: PMDG 747-400F
20:12:20.215           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400F\aircraft.cfg
20:12:20.218           Found variant!
20:12:20.221       Variant 7: PMDG 747-400M
20:12:20.224           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400M\aircraft.cfg
20:12:20.227           Found variant!
20:12:20.230       Variant 8: PMDG 747-8
20:12:20.233           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-8\aircraft.cfg
20:12:20.236       Variant 9: PMDG 747-8F
20:12:20.239           Path: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-8F\aircraft.cfg
20:12:20.242   
20:12:20.246   PMDG 747-400 V3 P3D - Checking expansion versions
20:12:20.246       Expansions: 1
20:12:20.250       Expansion 1: PMDG 747-8 P3D
20:12:20.253           Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EA4F5D69-357C-4A65-8B65-FCA85EB2E0DC}
20:12:20.255           Error opening key: 2
20:12:20.258   
20:12:20.261   PMDG 747-400 V3 P3D - Initializing Livery Manager
20:12:20.261   
20:12:20.264   Checking for lost liveries
20:12:20.264       Backup path: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\PMDG 747-400 V3 P3D Livery Backup.dat
20:12:20.268           Backup entry: PMDG House (N744RR | 2017) for PMDG 747-400
20:12:20.271           Backup entry: PMDG House (N744PM | 2017) for PMDG 747-400
20:12:20.274           Backup entry: PMDG House (N744GE | 2017) for PMDG 747-400
20:12:20.277           Backup entry: PMDG House (N744RB | 2017) for PMDG 747-400BCF
20:12:20.280           Backup entry: PMDG House (N744PB | 2017) for PMDG 747-400BCF
20:12:20.283           Backup entry: PMDG House (N744GB | 2017) for PMDG 747-400BCF
20:12:20.286           Backup entry: PMDG House (N744GD | 2017) for PMDG 747-400D
20:12:20.289           Backup entry: PMDG House (N744ER | 2017) for PMDG 747-400ER
20:12:20.292           Backup entry: PMDG House (N744LG | 2017) for PMDG 747-400ERF
20:12:20.295           Backup entry: PMDG House (N744LP | 2017) for PMDG 747-400ERF
20:12:20.298           Backup entry: PMDG House (N744RF | 2017) for PMDG 747-400F
20:12:20.302           Backup entry: PMDG House (N744PF | 2017) for PMDG 747-400F
20:12:20.305           Backup entry: PMDG House (N744GF | 2017) for PMDG 747-400F
20:12:20.308           Backup entry: PMDG House (N744PG | 2017) for PMDG 747-400M
20:12:20.310           Backup entry: PMDG House (N744MG | 2017) for PMDG 747-400M
20:12:20.313           Backup entry: British Airways (G-BNLG | 2012) for PMDG 747-400
20:12:20.316           Backup entry: Virgin Atlantic Airways (G-VROM | 2009) for PMDG 747-400
20:12:20.318           Backup entry: Olympic Airways (SX-OAL | 2009) for PMDG 747-400
20:12:20.321           Backup entry: Olympic Airways Cargo (SX-DCA | 2009) for PMDG 747-400ERF
20:12:20.324           Backup entry: OLYMPIC AIR ER_GE for PMDG 747-400ER
20:12:20.327           Backup entry: OLYMPIC AIR CARGO ERF_PW for PMDG 747-400ERF
20:12:20.330           Backup entry: OLYMPIC AIR CARGO ERF_GE for PMDG 747-400ERF
20:12:20.332       Done reading backup file.
20:12:20.335       Processing 22 backup entries.
20:12:20.338               Livery found in aircraft.cfg
20:12:20.342               Livery found in aircraft.cfg
20:12:20.345               Livery found in aircraft.cfg
20:12:20.348               Livery found in aircraft.cfg
20:12:20.352               Livery found in aircraft.cfg
20:12:20.355               Livery found in aircraft.cfg
20:12:20.358               Livery found in aircraft.cfg
20:12:20.363               Livery found in aircraft.cfg
20:12:20.367               Livery found in aircraft.cfg
20:12:20.371               Livery found in aircraft.cfg
20:12:20.373               Livery found in aircraft.cfg
20:12:20.378               Livery found in aircraft.cfg
20:12:20.381               Livery found in aircraft.cfg
20:12:20.384               Livery found in aircraft.cfg
20:12:20.388               Livery found in aircraft.cfg
20:12:20.391               Livery found in aircraft.cfg
20:12:20.395               Livery found in aircraft.cfg
20:12:20.398               Livery found in aircraft.cfg
20:12:20.400               Livery found in aircraft.cfg
20:12:20.405               Livery found in aircraft.cfg
20:12:20.409               Livery found in aircraft.cfg
20:12:20.414               Livery found in aircraft.cfg
20:12:20.418   
20:12:20.425   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII P4D.dll
20:12:20.425   Loading Module
20:12:20.429   
20:12:20.432   PMDG 747-400 V3 P4D - Product Module Loading
20:12:20.432   
20:12:20.435   PMDG 747-400 V3 P4D - Checking product version
20:12:20.435       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B8BBEEDC-2F4A-47BD-99C1-95B01E22FEFF}
20:12:20.438       Installed version: 3.00.8415
20:12:20.441   
20:12:20.443   PMDG 747-400 V3 P4D - InitializeProduct
20:12:20.443   
20:12:20.446   PMDG 747-400 V3 P4D - Finding installed variants
20:12:20.446       Variants: 9
20:12:20.449       Variant 1: PMDG 747-400
20:12:20.451           Path: SimObjects\Airplanes\PMDG 747-400\aircraft.cfg
20:12:20.454       Variant 2: PMDG 747-400BCF
20:12:20.456           Path: SimObjects\Airplanes\PMDG 747-400BCF\aircraft.cfg
20:12:20.459       Variant 3: PMDG 747-400D
20:12:20.462           Path: SimObjects\Airplanes\PMDG 747-400D\aircraft.cfg
20:12:20.465       Variant 4: PMDG 747-400ER
20:12:20.468           Path: SimObjects\Airplanes\PMDG 747-400ER\aircraft.cfg
20:12:20.471       Variant 5: PMDG 747-400ERF
20:12:20.474           Path: SimObjects\Airplanes\PMDG 747-400ERF\aircraft.cfg
20:12:20.477       Variant 6: PMDG 747-400F
20:12:20.479           Path: SimObjects\Airplanes\PMDG 747-400F\aircraft.cfg
20:12:20.482       Variant 7: PMDG 747-400M
20:12:20.484           Path: SimObjects\Airplanes\PMDG 747-400M\aircraft.cfg
20:12:20.487       Variant 8: PMDG 747-8
20:12:20.489           Path: SimObjects\Airplanes\PMDG 747-8\aircraft.cfg
20:12:20.492       Variant 9: PMDG 747-8F
20:12:20.495           Path: SimObjects\Airplanes\PMDG 747-8F\aircraft.cfg
20:12:20.498   
20:12:20.500   PMDG 747-400 V3 P4D - Checking expansion versions
20:12:20.500       Expansions: 1
20:12:20.503       Expansion 1: PMDG 747-8 P4D
20:12:20.505           Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EA4F5D69-357C-4A65-8B65-FCA85EB2E0DC}
20:12:20.508           Error opening key: 2
20:12:20.510   
20:12:20.513   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII XSE.dll
20:12:20.513   Loading Module
20:12:20.517   
20:12:20.520   PMDG 747-400 V3 XSE - Product Module Loading
20:12:20.520   
20:12:20.524   PMDG 747-400 V3 XSE - Checking product version
20:12:20.524       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B68570AC-8E49-4B41-AA89-6CAEF3045E26}
20:12:20.527       Error opening key: 2
20:12:20.529   
20:12:20.532   PMDG 747-400 V3 XSE - InitializeProduct
20:12:20.532   
20:12:20.535   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII.dll
20:12:20.535   Loading Module
20:12:20.538   
20:12:20.541   PMDG 747-400 V3 - Product Module Loading
20:12:20.541   
20:12:20.545   PMDG 747-400 V3 - Checking product version
20:12:20.545       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B68570AC-8E49-4B41-AA89-6CAEF3045E26}
20:12:20.548       Error opening key: 2
20:12:20.550   
20:12:20.553   PMDG 747-400 V3 - InitializeProduct
20:12:20.553   
20:12:20.556   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 777 P3D.dll
20:12:20.556   Loading Module
20:12:20.560   
20:12:20.563   PMDG 777 P3D - Product Module Loading
20:12:20.563   
20:12:20.566   PMDG 777 P3D - Checking product version
20:12:20.566       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C1CB0E26-CE1A-4789-8EEA-919C4CD491C1}
20:12:20.569       Error opening key: 2
20:12:20.571   
20:12:20.575   PMDG 777 P3D - InitializeProduct
20:12:20.575   
20:12:20.578   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 777 P4D.dll
20:12:20.578   Loading Module
20:12:20.582   
20:12:20.585   PMDG 777 P4D - Product Module Loading
20:12:20.585   
20:12:20.588   PMDG 777 P4D - Checking product version
20:12:20.588       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C1CB0E26-CE1A-4789-8EEA-919C4CD491C1}
20:12:20.591       Error opening key: 2
20:12:20.594   
20:12:20.597   PMDG 777 P4D - InitializeProduct
20:12:20.597   
20:12:20.600   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 777 XSE.dll
20:12:20.600   Loading Module
20:12:20.603   
20:12:20.607   PMDG 777 XSE - Product Module Loading
20:12:20.607   
20:12:20.610   PMDG 777 XSE - Checking product version
20:12:20.610       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0F16340B-5B5B-4531-8D87-4952E3BCA6E6}
20:12:20.612       Error opening key: 2
20:12:20.615   
20:12:20.618   PMDG 777 XSE - InitializeProduct
20:12:20.618   
20:12:20.621   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module 777.dll
20:12:20.621   Loading Module
20:12:20.625   
20:12:20.632   PMDG 777X - Product Module Loading
20:12:20.632   
20:12:20.637   PMDG 777X - Checking product version
20:12:20.637       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0F16340B-5B5B-4531-8D87-4952E3BCA6E6}
20:12:20.641       Error opening key: 2
20:12:20.646   
20:12:20.648   PMDG 777X - InitializeProduct
20:12:20.648   
20:12:20.651   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module DC6 FSX.dll
20:12:20.651   Loading Module
20:12:20.655   
20:12:20.658   PMDG DC-6 - Product Module Loading
20:12:20.658   
20:12:20.661   PMDG DC-6 - Checking product version
20:12:20.661       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C6C3B422-9EB5-4CEB-B3D7-46E2E8FD1ABC}
20:12:20.664       Error opening key: 2
20:12:20.666   
20:12:20.670   PMDG DC-6 - InitializeProduct
20:12:20.670   
20:12:20.673   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module DC6 P3D.dll
20:12:20.673   Loading Module
20:12:20.677   
20:12:20.680   PMDG DC-6 P3D - Product Module Loading
20:12:20.680   
20:12:20.684   PMDG DC-6 P3D - Checking product version
20:12:20.684       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EDA9A79C-E10E-4CB1-98C6-83606CA9ED68}
20:12:20.686       Error opening key: 2
20:12:20.689   
20:12:20.693   PMDG DC-6 P3D - InitializeProduct
20:12:20.693   
20:12:20.695   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module DC6 P4D.dll
20:12:20.695   Loading Module
20:12:20.699   
20:12:20.702   PMDG DC-6 P4D - Product Module Loading
20:12:20.702   
20:12:20.705   PMDG DC-6 P4D - Checking product version
20:12:20.705       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EDA9A79C-E10E-4CB1-98C6-83606CA9ED68}
20:12:20.708       Error opening key: 2
20:12:20.711   
20:12:20.713   PMDG DC-6 P4D - InitializeProduct
20:12:20.713   
20:12:20.716   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module DC6 XSE.dll
20:12:20.716   Loading Module
20:12:20.720   
20:12:20.722   PMDG DC-6 XSE - Product Module Loading
20:12:20.722   
20:12:20.725   PMDG DC-6 XSE - Checking product version
20:12:20.725       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C6C3B422-9EB5-4CEB-B3D7-46E2E8FD1ABC}
20:12:20.728       Error opening key: 2
20:12:20.731   
20:12:20.734   PMDG DC-6 XSE - InitializeProduct
20:12:20.734   
20:12:20.737   Loading Module from file: c:\program files (x86)\pmdg operations center\Product Module J41.dll
20:12:20.737   Loading Module
20:12:20.740   
20:12:20.744   PMDG J41 - Product Module Loading
20:12:20.744   
20:12:20.748   PMDG J41 - Checking product version
20:12:20.748       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{FB647DBE-2231-405D-AC36-C73246CBE305}
20:12:20.751       Error opening key: 2
20:12:20.754   
20:12:20.756   Finished loading product modules.
20:12:20.756   Sorting product modules
20:12:20.756       Done.
20:12:20.759   
20:12:20.788   Settings - Showing product
20:12:20.788   
20:12:20.792   Settings - Showing page 0
20:12:20.792   
20:12:20.798   Checking for Ops Center updates
20:12:20.798       Temp path: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\
20:12:20.802       Update URL: http://downloads.pmdg.com/operationscenterupdate/PMDG_OpsCenter_Update
20:12:20.805       Update file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\update.cfg
20:12:21.210       File 0
20:12:21.213           Name: PMDG Operations Center.exe
20:12:21.216           Local path: c:\program files (x86)\pmdg operations center\PMDG Operations Center.exe
20:12:21.219       File 1
20:12:21.222           Name: Changelog.txt
20:12:21.225           Local path: c:\program files (x86)\pmdg operations center\Changelog.txt
20:12:21.229       File 2
20:12:21.231           Name: OpsCenterUpdater.exe
20:12:21.234           Local path: c:\program files (x86)\pmdg operations center\OpsCenterUpdater.exe
20:12:21.237       File 3
20:12:21.240           Name: Settings.dat
20:12:21.243           Local path: c:\program files (x86)\pmdg operations center\Settings.dat
20:12:21.247       File 4
20:12:21.250           Name: Product Module 737NGX P3D.dll
20:12:21.253           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX P3D.dll
20:12:21.256       File 5
20:12:21.259           Name: Product Module 737NGX P4D.dll
20:12:21.262           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX P4D.dll
20:12:21.264       File 6
20:12:21.267           Name: Product Module 737NGX XSE.dll
20:12:21.270           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX XSE.dll
20:12:21.273       File 7
20:12:21.277           Name: Product Module 737NGX.dll
20:12:21.280           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX.dll
20:12:21.283       File 8
20:12:21.286           Name: Product Module 747 QOTSII P3D.dll
20:12:21.289           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII P3D.dll
20:12:21.292       File 9
20:12:21.295           Name: Product Module 747 QOTSII P4D.dll
20:12:21.298           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII P4D.dll
20:12:21.301       File 10
20:12:21.304           Name: Product Module 747 QOTSII XSE.dll
20:12:21.307           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII XSE.dll
20:12:21.311       File 11
20:12:21.314           Name: Product Module 747 QOTSII.dll
20:12:21.317           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII.dll
20:12:21.319       File 12
20:12:21.322           Name: Product Module 777 P3D.dll
20:12:21.325           Local path: c:\program files (x86)\pmdg operations center\Product Module 777 P3D.dll
20:12:21.328       File 13
20:12:21.331           Name: Product Module 777 P4D.dll
20:12:21.334           Local path: c:\program files (x86)\pmdg operations center\Product Module 777 P4D.dll
20:12:21.338       File 14
20:12:21.341           Name: Product Module 777 XSE.dll
20:12:21.344           Local path: c:\program files (x86)\pmdg operations center\Product Module 777 XSE.dll
20:12:21.347       File 15
20:12:21.349           Name: Product Module 777.dll
20:12:21.352           Local path: c:\program files (x86)\pmdg operations center\Product Module 777.dll
20:12:21.355       File 16
20:12:21.359           Name: Product Module DC6 FSX.dll
20:12:21.362           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 FSX.dll
20:12:21.365       File 17
20:12:21.369           Name: Product Module DC6 P3D.dll
20:12:21.372           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 P3D.dll
20:12:21.374       File 18
20:12:21.377           Name: Product Module DC6 P4D.dll
20:12:21.380           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 P4D.dll
20:12:21.383       File 19
20:12:21.386           Name: Product Module DC6 XSE.dll
20:12:21.389           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 XSE.dll
20:12:21.392       File 20
20:12:21.395           Name: Product Module J41.dll
20:12:21.397           Local path: c:\program files (x86)\pmdg operations center\Product Module J41.dll
20:12:21.400       File 21
20:12:21.403           Name: PMDG-OC-Manual.pdf
20:12:21.406           Local path: c:\program files (x86)\pmdg operations center\PMDG-OC-Manual.pdf
20:12:21.409       File 22
20:12:21.413   Update Available: 0
20:12:21.451   
20:12:21.454   Checking for product updates
20:12:21.454       Temp path: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\
20:12:21.457   
20:12:21.734   Done with product updates
20:12:21.734   
20:12:21.740   
20:12:21.740   
20:12:21.740   Load complete.  Running PMDG Operations Center
20:12:21.740   
20:12:21.740   
20:12:21.740   
20:12:23.810   Settings - Showing page 2
20:12:23.810   Install Update has been selected from the notifications menu
20:12:25.218   Entered DownloadUpdate()
20:12:25.221   Updater Location: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\Product Updates\
20:12:25.225   Pre-Emptive Delete of Folder: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\Product Updates
20:12:25.229   Create New Folder: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\Product Updates
20:12:25.232   Downloading the following: http://downloads.pmdg.com/produpdate/p4d/updater/PMDG_Updater_736_P3D.exe
20:12:25.235   Entered FileTimeToString():
20:12:25.238   Downloading: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\Product Updates\PMDG_Updater_736_P3D.exe
20:12:25.240   Updater Download Completed
20:12:26.018   Updater Location: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\Product Updates\
20:12:26.021   Launching Updater named: PMDG_Updater_736_P3D.exe
20:12:26.024   End of WaitForSingleObject()
20:12:29.114   
20:12:29.120   PMDG 737NGX P3D - Checking product version
20:12:29.120       Checking key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0EA92925-36E7-40CB-A714-118AB046099B}
20:12:29.123       Installed version: 1.20.8443
20:12:29.126   Product Version is now: 1.20.8443
20:12:29.129   Up-To-Date-Flag set TRUE
20:12:29.132   Deleting Folder: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\Product Updates
20:12:29.150   
20:12:31.290   
20:12:31.290   Unloading product modules
20:12:31.290   
20:12:31.293   
20:12:31.293   PMDG 737NGX P3D
20:12:31.293   PMDG 737NGX P3D - Backing up liveries
20:12:31.296       Allocating space
20:12:31.300       Backup file: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\PMDG 737NGX P3D Livery Backup.dat
20:12:31.303       Reading current entries
20:12:31.306       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-800NGX\Aircraft.cfg
20:12:31.312       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-800NGX WL\Aircraft.cfg
20:12:31.318       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-900NGX\Aircraft.cfg
20:12:31.324       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-900NGX WL\Aircraft.cfg
20:12:31.330       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG P8A Poseidon\Aircraft.cfg
20:12:31.337       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-600NGX\Aircraft.cfg
20:12:31.343       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-700NGX\Aircraft.cfg
20:12:31.349       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 737-700NGX WL\Aircraft.cfg
20:12:31.355       Checking for existing textures
20:12:31.359       Saving data
20:12:31.362       Cleaning up
20:12:31.368       Done
20:12:31.371   
20:12:31.374   
20:12:31.374   PMDG 747-400 V3 P3D
20:12:31.374   PMDG 747-400 V3 P3D - Backing up liveries
20:12:31.377       Allocating space
20:12:31.380       Backup file: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\PMDG 747-400 V3 P3D Livery Backup.dat
20:12:31.383       Reading current entries
20:12:31.386       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400\Aircraft.cfg
20:12:31.392       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400BCF\Aircraft.cfg
20:12:31.402       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400D\Aircraft.cfg
20:12:31.409       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400ER\Aircraft.cfg
20:12:31.418       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400ERF\Aircraft.cfg
20:12:31.425       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400F\Aircraft.cfg
20:12:31.433       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-400M\Aircraft.cfg
20:12:31.441       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-8\Aircraft.cfg
20:12:31.450       Scanning for liveries: E:\Prepar3D\SimObjects\Airplanes\PMDG 747-8F\Aircraft.cfg
20:12:31.458       Checking for existing textures
20:12:31.461       Saving data
20:12:31.466       Cleaning up
20:12:31.472       Done
20:12:31.476   
20:12:31.480   
20:12:31.480   PMDG 737NGX P4D
20:12:31.480   
20:12:31.484   
20:12:31.484   PMDG 737NGX XSE
20:12:31.484   
20:12:31.488   
20:12:31.488   PMDG 737NGX
20:12:31.488   
20:12:31.492   
20:12:31.492   PMDG 747-400 V3 P4D
20:12:31.492   
20:12:31.496   
20:12:31.496   PMDG 747-400 V3 XSE
20:12:31.496   
20:12:31.500   
20:12:31.500   PMDG 747-400 V3
20:12:31.500   
20:12:31.505   
20:12:31.505   PMDG 777 P3D
20:12:31.505   
20:12:31.510   
20:12:31.510   PMDG 777 P4D
20:12:31.510   
20:12:31.514   
20:12:31.514   PMDG 777 XSE
20:12:31.514   
20:12:31.518   
20:12:31.518   PMDG 777X
20:12:31.518   
20:12:31.523   
20:12:31.523   PMDG DC-6
20:12:31.523   
20:12:31.527   
20:12:31.527   PMDG DC-6 P3D
20:12:31.527   
20:12:31.531   
20:12:31.531   PMDG DC-6 P4D
20:12:31.531   
20:12:31.536   
20:12:31.536   PMDG DC-6 XSE
20:12:31.536   
20:12:31.540   
20:12:31.540   PMDG J41
20:12:31.540   
20:12:31.544   
20:12:31.544   Done unloading product modules
20:12:31.552   
20:12:31.552   
20:12:31.552   Cleaning Up
20:12:31.552   
20:12:31.558   
20:12:31.558   Goodbye!
20:12:31.558  

 

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24 minutes ago, Kyprianos Biris said:

Here is my log from few moments ago !

This is the Operations Center log - the one I mentioned earlier that you should not confuse the updater_log with.

I need the updater log.

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2 hours ago, scandinavian13 said:

This is sidestepping the issue. It's best to fix the issue. It's really in your own best interest to do so.

Yes. I know this is just avoiding the problem instead of solving it. However in the upcoming weeks I plan to format my computer and upgrade to P3D v4.

Still, I have my doubts about the inability of reading the registry (yes, I know that's the error shown by the log). However, I tend to think that if my registry was corrupt, I would not have been able to update the 737-800 and the 777, both of them updated perfectly. Also, I didn't have any previous problems when updating a PMDG product. This is the first time I have an issue like this.

So, I tend to think there is a particular issue with this installer

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30 minutes ago, Wiss said:

So, I tend to think there is a particular issue with this installer

It's not an installer. It's a completely separate process.

...and you're speaking to the guy who wrote it, along with one of our other devs. You're welcome to your own opinion of how the code operates, but, in the end, I'm going to be the one who generally has a better idea of how the thing functions, and what it's capable of / can be hindered by.

If you're going to reformat soon, then I wouldn't bother with it. Just don't install the EMT after formatting.

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Same issue here, not sure what EMT is I certainly have never used this tool before.  I'll post the log.

2017/09/14 22:00:43 [PMDG 1] ===== PMDG updater commencing
2017/09/14 22:00:43 [PMDG 1] Setting up for 738 / P3D
2017/09/14 22:00:43 [PMDG 1] PMDG Updater: Version A18 - Build timestamp Sep 12 2017, 23:29:10
2017/09/14 22:00:43 [PMDG 1] Finding installed PMDG product version
2017/09/14 22:00:43 [PMDG 1] Installed PMDG product version: 1208389
2017/09/14 22:00:43 [PMDG 1] Fetching available product information for P3D...
2017/09/14 22:00:44 [PMDG 1] Retrieved data about PMDG product 18: PMDG 737-800/900 NGX for P3Dv3
2017/09/14 22:00:44 [PMDG 1] Retrieved data about PMDG product 23: PMDG 737-800/900 NGX for P3Dv4
2017/09/14 22:00:44 [PMDG 1] >>> Product: PMDG 737-800/900 NGX for P3Dv3
2017/09/14 22:00:44 [PMDG 1] Finding install-directory this product's simulator...
2017/09/14 22:00:44 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/14 22:00:44 [PMDG 2] Registry key was located but could not be read!
2017/09/14 22:00:44 [PMDG 1] I found no sim install corresponding to product ID 18; skipping.
2017/09/14 22:00:44 [PMDG 1] >>> Product: PMDG 737-800/900 NGX for P3Dv4
2017/09/14 22:00:44 [PMDG 1] Finding install-directory this product's simulator...
2017/09/14 22:00:44 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/14 22:00:44 [PMDG 1] Sim install directory in registry is D:\Program Files\P3D\
2017/09/14 22:00:44 [PMDG 1] PMDG 737-800/900 NGX path should be D:\Program Files\P3D\\PMDG\PMDG 737 NGX\
2017/09/14 22:00:44 [PMDG 1] 1208389 is out-dated and must be updated with the full installer.
2017/09/14 22:00:44 [PMDG 1] Please check to ensure that you have updated to the minimum version.
2017/09/14 22:00:44 [PMDG 1] Log into your account at precisionmanuals.com, click on 'View Previous Orders' and then your order number.
2017/09/14 22:00:44 [PMDG 1] Installed products that failed to update: 0
2017/09/14 22:00:44 [PMDG 1] Installed products successfully updated: 0
2017/09/14 22:00:44 [PMDG 1] Done.
2017/09/14 22:01:08 [PMDG 1] ===== PMDG updater commencing
2017/09/14 22:01:08 [PMDG 1] Setting up for 738 / P3D
2017/09/14 22:01:08 [PMDG 1] PMDG Updater: Version A18 - Build timestamp Sep 12 2017, 23:29:10
2017/09/14 22:01:08 [PMDG 1] Finding installed PMDG product version
2017/09/14 22:01:08 [PMDG 1] Installed PMDG product version: 1208389
2017/09/14 22:01:08 [PMDG 1] Fetching available product information for P3D...
2017/09/14 22:01:09 [PMDG 1] Retrieved data about PMDG product 18: PMDG 737-800/900 NGX for P3Dv3
2017/09/14 22:01:09 [PMDG 1] Retrieved data about PMDG product 23: PMDG 737-800/900 NGX for P3Dv4
2017/09/14 22:01:09 [PMDG 1] >>> Product: PMDG 737-800/900 NGX for P3Dv3
2017/09/14 22:01:09 [PMDG 1] Finding install-directory this product's simulator...
2017/09/14 22:01:09 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/14 22:01:09 [PMDG 2] Registry key was located but could not be read!
2017/09/14 22:01:09 [PMDG 1] I found no sim install corresponding to product ID 18; skipping.
2017/09/14 22:01:09 [PMDG 1] >>> Product: PMDG 737-800/900 NGX for P3Dv4
2017/09/14 22:01:09 [PMDG 1] Finding install-directory this product's simulator...
2017/09/14 22:01:09 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/14 22:01:09 [PMDG 1] Sim install directory in registry is D:\Program Files\P3D\
2017/09/14 22:01:09 [PMDG 1] PMDG 737-800/900 NGX path should be D:\Program Files\P3D\\PMDG\PMDG 737 NGX\
2017/09/14 22:01:09 [PMDG 1] 1208389 is out-dated and must be updated with the full installer.
2017/09/14 22:01:09 [PMDG 1] Please check to ensure that you have updated to the minimum version.
2017/09/14 22:01:09 [PMDG 1] Log into your account at precisionmanuals.com, click on 'View Previous Orders' and then your order number.
2017/09/14 22:01:09 [PMDG 1] Installed products that failed to update: 0
2017/09/14 22:01:09 [PMDG 1] Installed products successfully updated: 0
2017/09/14 22:01:09 [PMDG 1] Done.
2017/09/14 22:03:09 [PMDG 1] ===== PMDG updater commencing
2017/09/14 22:03:09 [PMDG 1] Setting up for 738 / P3D
2017/09/14 22:03:09 [PMDG 1] PMDG Updater: Version A18 - Build timestamp Sep 12 2017, 23:29:10
2017/09/14 22:03:09 [PMDG 1] Finding installed PMDG product version
2017/09/14 22:03:09 [PMDG 1] Installed PMDG product version: 1208389
2017/09/14 22:03:09 [PMDG 1] Fetching available product information for P3D...
2017/09/14 22:03:09 [PMDG 1] Retrieved data about PMDG product 18: PMDG 737-800/900 NGX for P3Dv3
2017/09/14 22:03:10 [PMDG 1] Retrieved data about PMDG product 23: PMDG 737-800/900 NGX for P3Dv4
2017/09/14 22:03:10 [PMDG 1] >>> Product: PMDG 737-800/900 NGX for P3Dv3
2017/09/14 22:03:10 [PMDG 1] Finding install-directory this product's simulator...
2017/09/14 22:03:10 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/14 22:03:10 [PMDG 2] Registry key was located but could not be read!
2017/09/14 22:03:10 [PMDG 1] I found no sim install corresponding to product ID 18; skipping.
2017/09/14 22:03:10 [PMDG 1] >>> Product: PMDG 737-800/900 NGX for P3Dv4
2017/09/14 22:03:10 [PMDG 1] Finding install-directory this product's simulator...
2017/09/14 22:03:10 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/14 22:03:10 [PMDG 1] Sim install directory in registry is D:\Program Files\P3D\
2017/09/14 22:03:10 [PMDG 1] PMDG 737-800/900 NGX path should be D:\Program Files\P3D\\PMDG\PMDG 737 NGX\
2017/09/14 22:03:10 [PMDG 1] 1208389 is out-dated and must be updated with the full installer.
2017/09/14 22:03:10 [PMDG 1] Please check to ensure that you have updated to the minimum version.
2017/09/14 22:03:10 [PMDG 1] Log into your account at precisionmanuals.com, click on 'View Previous Orders' and then your order number.
2017/09/14 22:03:10 [PMDG 1] Installed products that failed to update: 0
2017/09/14 22:03:10 [PMDG 1] Installed products successfully updated: 0
2017/09/14 22:03:10 [PMDG 1] Done.
2017/09/14 22:06:10 [PMDG 1] ===== PMDG updater commencing
2017/09/14 22:06:10 [PMDG 1] Setting up for 738 / P3D
2017/09/14 22:06:10 [PMDG 1] PMDG Updater: Version A18 - Build timestamp Sep 12 2017, 23:29:10
2017/09/14 22:06:10 [PMDG 1] Finding installed PMDG product version
2017/09/14 22:06:10 [PMDG 1] Installed PMDG product version: 1208389
2017/09/14 22:06:10 [PMDG 1] Fetching available product information for P3D...
2017/09/14 22:06:11 [PMDG 1] Retrieved data about PMDG product 18: PMDG 737-800/900 NGX for P3Dv3
2017/09/14 22:06:12 [PMDG 1] Retrieved data about PMDG product 23: PMDG 737-800/900 NGX for P3Dv4
2017/09/14 22:06:12 [PMDG 1] >>> Product: PMDG 737-800/900 NGX for P3Dv3
2017/09/14 22:06:12 [PMDG 1] Finding install-directory this product's simulator...
2017/09/14 22:06:12 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/14 22:06:12 [PMDG 2] Registry key was located but could not be read!
2017/09/14 22:06:12 [PMDG 1] I found no sim install corresponding to product ID 18; skipping.
2017/09/14 22:06:12 [PMDG 1] >>> Product: PMDG 737-800/900 NGX for P3Dv4
2017/09/14 22:06:12 [PMDG 1] Finding install-directory this product's simulator...
2017/09/14 22:06:12 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/14 22:06:12 [PMDG 1] Sim install directory in registry is D:\Program Files\P3D\
2017/09/14 22:06:12 [PMDG 1] PMDG 737-800/900 NGX path should be D:\Program Files\P3D\\PMDG\PMDG 737 NGX\
2017/09/14 22:06:12 [PMDG 1] 1208389 is out-dated and must be updated with the full installer.
2017/09/14 22:06:12 [PMDG 1] Please check to ensure that you have updated to the minimum version.
2017/09/14 22:06:12 [PMDG 1] Log into your account at precisionmanuals.com, click on 'View Previous Orders' and then your order number.
2017/09/14 22:06:12 [PMDG 1] Installed products that failed to update: 0
2017/09/14 22:06:12 [PMDG 1] Installed products successfully updated: 0
2017/09/14 22:06:12 [PMDG 1] Done.
 

I guess the clue is this line "1208389 is out-dated and must be updated with the full installer".  So I'm downloading the full build from my account now.  I'm assuming once I have updated with the full build the micro update from the OC will work? 

Strange but I thought the OC handled the update process exclusively and I didn't need to download the full build.

Either way is it best practice to uninstall the old version before applying the full build?

Thanks

EDIT:  Sorted it, uninstalled reinstalled full build and just applied micro update from the OC.  All done.

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22 hours ago, scandinavian13 said:

This is the Operations Center log - the one I mentioned earlier that you should not confuse the updater_log with.

I need the updater log.

OK got it, here it goes:

===================== PMDG Operations Center Updater v1.17.19 =====================
17:22:08.228   
17:22:08.228   Starting Updater
17:22:08.228   
17:22:08.243   Launched from Ops Center: 1
17:22:08.243   App Path: c:\program files (x86)\pmdg operations center\
17:22:08.243   
17:22:08.243   Starting main thread....Done
17:22:08.306   Waiting for Ops Center to exit...Done
17:22:08.322   
17:22:08.337   Config path: c:\users\kyp\appdata\roaming\pmdg\pmdg operations center\pmdg operations center.cfg
17:22:08.337   
17:22:08.353   Downloading update data...Done
17:22:08.697   
17:22:08.697   File 1
17:22:08.697           Filename: PMDG Operations Center.exe
17:22:08.697           Date: 131473819616357447
17:22:08.697           Local path: c:\program files (x86)\pmdg operations center\PMDG Operations Center.exe
17:22:08.712           Online Date: 131460010840000000
17:22:08.712               Newer file available.
17:22:08.712   
17:22:08.712   File 2
17:22:08.712           Filename: Changelog.txt
17:22:08.712           Date: 131473962743371532
17:22:08.728           Local path: c:\program files (x86)\pmdg operations center\Changelog.txt
17:22:08.728           Online Date: 131460011300000000
17:22:08.728               Newer file available.
17:22:08.728   
17:22:08.728   File 3
17:22:08.728           Filename: OpsCenterUpdater.exe
17:22:08.744           Date: 131473819525707406
17:22:08.744   
17:22:08.744   File 4
17:22:08.744           Filename: Settings.dat
17:22:08.744           Date: 131473819555907414
17:22:08.744           Local path: c:\program files (x86)\pmdg operations center\Settings.dat
17:22:08.744           Online Date: 131460008020000000
17:22:08.744               Newer file available.
17:22:08.759   
17:22:08.759   File 5
17:22:08.759           Filename: Product Module 737NGX P3D.dll
17:22:08.759           Date: 131473829266898809
17:22:08.759           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX P3D.dll
17:22:08.759           Online Date: 131460009740000000
17:22:08.759               Newer file available.
17:22:08.775   
17:22:08.775   File 6
17:22:08.775           Filename: Product Module 737NGX P4D.dll
17:22:08.775           Date: 131473830419652826
17:22:08.775           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX P4D.dll
17:22:08.775           Online Date: 131460008540000000
17:22:08.775               Newer file available.
17:22:08.790   
17:22:08.790   File 7
17:22:08.790           Filename: Product Module 737NGX XSE.dll
17:22:08.790           Date: 131473829401816775
17:22:08.790           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX XSE.dll
17:22:08.790           Online Date: 131460009460000000
17:22:08.790               Newer file available.
17:22:08.806   
17:22:08.806   File 8
17:22:08.806           Filename: Product Module 737NGX.dll
17:22:08.806           Date: 131473819601547421
17:22:08.806           Local path: c:\program files (x86)\pmdg operations center\Product Module 737NGX.dll
17:22:08.806           Online Date: 131460008780000000
17:22:08.806               Newer file available.
17:22:08.806   
17:22:08.822   File 9
17:22:08.822           Filename: Product Module 747 QOTSII P3D.dll
17:22:08.822           Date: 131473829781565321
17:22:08.822           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII P3D.dll
17:22:08.822           Online Date: 131460009940000000
17:22:08.822               Newer file available.
17:22:08.822   
17:22:08.837   File 10
17:22:08.837           Filename: Product Module 747 QOTSII P4D.dll
17:22:08.837           Date: 131473829993950380
17:22:08.837           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII P4D.dll
17:22:08.837           Online Date: 131460008980000000
17:22:08.837               Newer file available.
17:22:08.853   
17:22:08.853   File 11
17:22:08.853           Filename: Product Module 747 QOTSII XSE.dll
17:22:08.853           Date: 131473819562527430
17:22:08.853           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII XSE.dll
17:22:08.853           Online Date: 131460009900000000
17:22:08.853               Newer file available.
17:22:08.869   
17:22:08.869   File 12
17:22:08.869           Filename: Product Module 747 QOTSII.dll
17:22:08.869           Date: 131473823001601476
17:22:08.869           Local path: c:\program files (x86)\pmdg operations center\Product Module 747 QOTSII.dll
17:22:08.869           Online Date: 131460009520000000
17:22:08.869               Newer file available.
17:22:08.884   
17:22:08.884   File 13
17:22:08.884           Filename: Product Module 777 P3D.dll
17:22:08.884           Date: 131473830223340244
17:22:08.884           Local path: c:\program files (x86)\pmdg operations center\Product Module 777 P3D.dll
17:22:08.884           Online Date: 131460009800000000
17:22:08.884               Newer file available.
17:22:08.900   
17:22:08.900   File 14
17:22:08.900           Filename: Product Module 777 P4D.dll
17:22:08.900           Date: 131473830129106549
17:22:08.900           Local path: c:\program files (x86)\pmdg operations center\Product Module 777 P4D.dll
17:22:08.900           Online Date: 131460009840000000
17:22:08.900               Newer file available.
17:22:08.915   
17:22:08.915   File 15
17:22:08.915           Filename: Product Module 777 XSE.dll
17:22:08.915           Date: 131473824985458563
17:22:08.915           Local path: c:\program files (x86)\pmdg operations center\Product Module 777 XSE.dll
17:22:08.915           Online Date: 131460009700000000
17:22:08.931               Newer file available.
17:22:08.931   
17:22:08.931   File 16
17:22:08.931           Filename: Product Module 777.dll
17:22:08.931           Date: 131473830354298965
17:22:08.931           Local path: c:\program files (x86)\pmdg operations center\Product Module 777.dll
17:22:08.931           Online Date: 131460009580000000
17:22:08.947               Newer file available.
17:22:08.947   
17:22:08.947   File 17
17:22:08.947           Filename: Product Module DC6 FSX.dll
17:22:08.947           Date: 131473830470208472
17:22:08.947           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 FSX.dll
17:22:08.947           Online Date: 131460009260000000
17:22:08.962               Newer file available.
17:22:08.962   
17:22:08.962   File 18
17:22:08.962           Filename: Product Module DC6 P3D.dll
17:22:08.962           Date: 131473829526563658
17:22:08.962           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 P3D.dll
17:22:08.978           Online Date: 131460008600000000
17:22:08.978               Newer file available.
17:22:08.978   
17:22:08.978   File 19
17:22:08.978           Filename: Product Module DC6 P4D.dll
17:22:08.978           Date: 131473830525558454
17:22:08.978           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 P4D.dll
17:22:08.994           Online Date: 131460009080000000
17:22:08.994               Newer file available.
17:22:08.994   
17:22:08.994   File 20
17:22:08.994           Filename: Product Module DC6 XSE.dll
17:22:08.994           Date: 131473830304557201
17:22:09.009           Local path: c:\program files (x86)\pmdg operations center\Product Module DC6 XSE.dll
17:22:09.009           Online Date: 131460008720000000
17:22:09.009               Newer file available.
17:22:09.009   
17:22:09.009   File 21
17:22:09.009           Filename: Product Module J41.dll
17:22:09.009           Date: 131473829652341847
17:22:09.025           Local path: c:\program files (x86)\pmdg operations center\Product Module J41.dll
17:22:09.025           Online Date: 131460009640000000
17:22:09.025               Newer file available.
17:22:09.025   
17:22:09.025   File 22
17:22:09.025           Filename: PMDG-OC-Manual.pdf
17:22:09.025           Date: 131403267124491425
17:22:09.040           Local path: c:\program files (x86)\pmdg operations center\PMDG-OC-Manual.pdf
17:22:09.040           Online Date: 131403267140000000
17:22:09.087   
17:22:09.087   File 23
17:22:09.087   
17:22:09.087   
17:22:09.087   Backing up existing files.
17:22:09.087   
17:22:09.588   
17:22:09.588   Downloading new files.
17:22:09.588       PMDG Operations Center.exe
17:22:09.603           Attempt 1
17:22:09.603           Thread: 1192
17:22:09.603           Downloading file...Done
17:22:10.369           Closing thread.....Done
17:22:10.697           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\PMDG Operations Center.exe
17:22:10.697           Checking MD5.....Good download
17:22:10.697       Changelog.txt
17:22:10.697           Attempt 1
17:22:10.713           Thread: 1276
17:22:10.713           Downloading file...Done
17:22:10.713           Closing thread.....Done
17:22:11.291           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Changelog.txt
17:22:11.291           Checking MD5.....Good download
17:22:11.291       Settings.dat
17:22:11.291           Attempt 1
17:22:11.307           Thread: 1124
17:22:11.307           Downloading file...Done
17:22:12.182           Closing thread.....Done
17:22:12.354           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Settings.dat
17:22:12.354           Checking MD5.....Good download
17:22:12.354       Product Module 737NGX P3D.dll
17:22:12.354           Attempt 1
17:22:12.370           Thread: 1292
17:22:12.370           Downloading file...Done
17:22:15.245           Closing thread.....Done
17:22:15.511           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 737NGX P3D.dll
17:22:15.511           Checking MD5.....Good download
17:22:15.511       Product Module 737NGX P4D.dll
17:22:15.511           Attempt 1
17:22:15.527           Thread: 1264
17:22:15.527           Downloading file...Done
17:22:18.326           Closing thread.....Done
17:22:18.576           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 737NGX P4D.dll
17:22:18.576           Checking MD5.....Good download
17:22:18.576       Product Module 737NGX XSE.dll
17:22:18.576           Attempt 1
17:22:18.591           Thread: 1248
17:22:18.591           Downloading file...Done
17:22:21.609           Closing thread.....Done
17:22:21.703           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 737NGX XSE.dll
17:22:21.703           Checking MD5.....Good download
17:22:21.703       Product Module 737NGX.dll
17:22:21.703           Attempt 1
17:22:21.703           Thread: 1304
17:22:21.719           Downloading file...Done
17:22:24.580           Closing thread.....Done
17:22:24.830           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 737NGX.dll
17:22:24.830           Checking MD5.....Good download
17:22:24.830       Product Module 747 QOTSII P3D.dll
17:22:24.830           Attempt 1
17:22:24.846           Thread: 1256
17:22:24.846           Downloading file...Done
17:22:26.754           Closing thread.....Done
17:22:26.926           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 747 QOTSII P3D.dll
17:22:26.926           Checking MD5.....Good download
17:22:26.926       Product Module 747 QOTSII P4D.dll
17:22:26.926           Attempt 1
17:22:26.941           Thread: 1204
17:22:26.941           Downloading file...Done
17:22:28.849           Closing thread.....Done
17:22:29.021           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 747 QOTSII P4D.dll
17:22:29.021           Checking MD5.....Good download
17:22:29.021       Product Module 747 QOTSII XSE.dll
17:22:29.021           Attempt 1
17:22:29.036           Thread: 980
17:22:29.036           Downloading file...Done
17:22:33.274           Closing thread.....Done
17:22:33.618           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 747 QOTSII XSE.dll
17:22:33.618           Checking MD5.....Good download
17:22:33.618       Product Module 747 QOTSII.dll
17:22:33.618           Attempt 1
17:22:33.634           Thread: 1208
17:22:33.634           Downloading file...Done
17:22:37.950           Closing thread.....Done
17:22:38.201           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 747 QOTSII.dll
17:22:38.201           Checking MD5.....Good download
17:22:38.201       Product Module 777 P3D.dll
17:22:38.201           Attempt 1
17:22:38.216           Thread: 1236
17:22:38.216           Downloading file...Done
17:22:40.531           Closing thread.....Done
17:22:40.781           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 777 P3D.dll
17:22:40.781           Checking MD5.....Good download
17:22:40.781       Product Module 777 P4D.dll
17:22:40.781           Attempt 1
17:22:40.797           Thread: 1344
17:22:40.797           Downloading file...Done
17:22:43.017           Closing thread.....Done
17:22:43.345           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 777 P4D.dll
17:22:43.345           Checking MD5.....Good download
17:22:43.345       Product Module 777 XSE.dll
17:22:43.345           Attempt 1
17:22:43.361           Thread: 1268
17:22:43.361           Downloading file...Done
17:22:45.800           Closing thread.....Done
17:22:45.894           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 777 XSE.dll
17:22:45.894           Checking MD5.....Good download
17:22:45.894       Product Module 777.dll
17:22:45.894           Attempt 1
17:22:45.910           Thread: 1188
17:22:45.910           Downloading file...Done
17:22:48.130           Closing thread.....Done
17:22:48.459           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module 777.dll
17:22:48.459           Checking MD5.....Good download
17:22:48.459       Product Module DC6 FSX.dll
17:22:48.459           Attempt 1
17:22:48.475           Thread: 1180
17:22:48.475           Downloading file...Done
17:22:50.993           Closing thread.....Done
17:22:51.557           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module DC6 FSX.dll
17:22:51.557           Checking MD5.....Good download
17:22:51.557       Product Module DC6 P3D.dll
17:22:51.557           Attempt 1
17:22:51.572           Thread: 1244
17:22:51.572           Downloading file...Done
17:22:53.824           Closing thread.....Done
17:22:54.152           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module DC6 P3D.dll
17:22:54.152           Checking MD5.....Good download
17:22:54.152       Product Module DC6 P4D.dll
17:22:54.152           Attempt 1
17:22:54.168           Thread: 1224
17:22:54.168           Downloading file...Done
17:22:56.310           Closing thread.....Done
17:22:56.733           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module DC6 P4D.dll
17:22:56.733           Checking MD5.....Good download
17:22:56.733       Product Module DC6 XSE.dll
17:22:56.733           Attempt 1
17:22:56.748           Thread: 1280
17:22:56.748           Downloading file...Done
17:22:58.985           Closing thread.....Done
17:22:59.313           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module DC6 XSE.dll
17:22:59.313           Checking MD5.....Good download
17:22:59.313       Product Module J41.dll
17:22:59.313           Attempt 1
17:22:59.329           Thread: 1116
17:22:59.329           Downloading file...Done
17:23:00.987           Closing thread.....Done
17:23:01.394           Downloaded file: C:\Users\Kyp\AppData\Local\Temp\PMDG_OC0000\Product Module J41.dll
17:23:01.394           Checking MD5.....Good download
17:23:01.394   
17:23:01.394   
17:23:01.394   Cleaning files.
17:23:01.394   
17:23:01.425   
17:23:01.425   Updating files.
17:23:01.425  

 

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4 hours ago, Kyprianos Biris said:

OK got it, here it goes:

Let me get back to you on the actual file location. Again - this is an OC log. The log file I'm looking for does not reference the OC at all. It's literally something like pmdg_updater_log.txt in a folder called updater.

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8 hours ago, scandinavian13 said:

Let me get back to you on the actual file location. Again - this is an OC log. The log file I'm looking for does not reference the OC at all. It's literally something like pmdg_updater_log.txt in a folder called updater.

Ahh, Kyle, thanks, I was looking in the OC folders even though you wrote it in the initial post ! Sorry.

Here comes the correct one this time! pmdg_updater_log.txt

2017/09/16 08:26:55 [PMDG 1] ===== PMDG updater commencing
2017/09/16 08:26:55 [PMDG 1] Setting up for 736 / P3D
2017/09/16 08:26:55 [PMDG 1] PMDG Updater: Version A18 - Build timestamp Sep 12 2017, 23:29:10
2017/09/16 08:26:55 [PMDG 1] Finding installed PMDG product version
2017/09/16 08:26:55 [PMDG 1] Installed PMDG product version: 1208413
2017/09/16 08:26:55 [PMDG 1] Fetching available product information for P3D...
2017/09/16 08:26:56 [PMDG 1] Retrieved data about PMDG product 19: PMDG 737-600/700 NGX for P3Dv3
2017/09/16 08:26:57 [PMDG 1] Retrieved data about PMDG product 24: PMDG 737-600/700 NGX for P3Dv4
2017/09/16 08:26:57 [PMDG 1] >>> Product: PMDG 737-600/700 NGX for P3Dv3
2017/09/16 08:26:57 [PMDG 1] Finding install-directory this product's simulator...
2017/09/16 08:26:57 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/16 08:26:57 [PMDG 1] Sim install directory in registry is E:\Prepar3D\
2017/09/16 08:26:57 [PMDG 1] PMDG 737-600/700 NGX path should be E:\Prepar3D\\PMDG\PMDG 737 NGX\
2017/09/16 08:26:57 [PMDG 1] Updating you to version 1208443
2017/09/16 08:26:57 [PMDG 1] Product directory E:\Prepar3D\\PMDG\PMDG 737 NGX\ exists
2017/09/16 08:26:57 [PMDG 1] Upstream says 7 new file(s) totaling 136KB
2017/09/16 08:26:57 [PMDG 1] Your files are being updated. Depending on file size, this may take some time.
2017/09/16 08:26:57 [PMDG 1] Need to update 7 file(s).
2017/09/16 08:26:57 [PMDG 1] Total download size is 136KB.
2017/09/16 08:26:58 [PMDG 1] *** Downloading file 1 of 7 ***
2017/09/16 08:26:58 [PMDG 1] \simobjects\airplanes\PMDG 737-600NGX\aircraft.cfg downloading.
2017/09/16 08:26:58 [PMDG 1] Progress:
2017/09/16 08:26:59 [PMDG 2] Error in file download - server provided abnormal response code 403
2017/09/16 08:26:59 [PMDG 2] Update terminated abnormally for PMDG 737-600/700 NGX for P3Dv3: Aborting file download; see error above.
2017/09/16 08:26:59 [PMDG 1] >>> Product: PMDG 737-600/700 NGX for P3Dv4
2017/09/16 08:26:59 [PMDG 1] Finding install-directory this product's simulator...
2017/09/16 08:26:59 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/16 08:26:59 [PMDG 2] Failed to open registry key!
2017/09/16 08:26:59 [PMDG 1] I found no sim install corresponding to product ID 24; skipping.
2017/09/16 08:26:59 [PMDG 1] Installed products that failed to update: 1
2017/09/16 08:26:59 [PMDG 1] Installed products successfully updated: 0
2017/09/16 08:26:59 [PMDG 1] Done.

 

 

 

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I have the same problem.

2017/09/16 11:58:45 [PMDG 1] ===== PMDG updater commencing
2017/09/16 11:58:45 [PMDG 1] Setting up for 736 / P3D
2017/09/16 11:58:45 [PMDG 1] PMDG Updater: Version A18 - Build timestamp Sep 12 2017, 23:29:10
2017/09/16 11:58:45 [PMDG 1] Finding installed PMDG product version
2017/09/16 11:58:45 [PMDG 1] Installed PMDG product version: 1208413
2017/09/16 11:58:45 [PMDG 1] Fetching available product information for P3D...
2017/09/16 11:58:46 [PMDG 1] Retrieved data about PMDG product 19: PMDG 737-600/700 NGX for P3Dv3
2017/09/16 11:58:46 [PMDG 1] Retrieved data about PMDG product 24: PMDG 737-600/700 NGX for P3Dv4
2017/09/16 11:58:46 [PMDG 1] >>> Product: PMDG 737-600/700 NGX for P3Dv3
2017/09/16 11:58:46 [PMDG 1] Finding install-directory this product's simulator...
2017/09/16 11:58:46 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/16 11:58:46 [PMDG 1] Sim install directory in registry is C:\Lockheed Martin\Prepar3D v3\
2017/09/16 11:58:46 [PMDG 1] PMDG 737-600/700 NGX path should be C:\Lockheed Martin\Prepar3D v3\\PMDG\PMDG 737 NGX\
2017/09/16 11:58:46 [PMDG 1] Updating you to version 1208443
2017/09/16 11:58:46 [PMDG 1] Product directory C:\Lockheed Martin\Prepar3D v3\\PMDG\PMDG 737 NGX\ exists
2017/09/16 11:58:47 [PMDG 1] Upstream says 7 new file(s) totaling 136KB
2017/09/16 11:58:47 [PMDG 1] Your files are being updated. Depending on file size, this may take some time.
2017/09/16 11:58:47 [PMDG 1] Need to update 7 file(s).
2017/09/16 11:58:47 [PMDG 1] Total download size is 136KB.
2017/09/16 11:58:47 [PMDG 1] *** Downloading file 1 of 7 ***
2017/09/16 11:58:47 [PMDG 1] \simobjects\airplanes\PMDG 737-600NGX\aircraft.cfg downloading.
2017/09/16 11:58:47 [PMDG 1] Progress:
2017/09/16 11:58:48 [PMDG 2] Error in file download - server provided abnormal response code 403
2017/09/16 11:58:48 [PMDG 2] Update terminated abnormally for PMDG 737-600/700 NGX for P3Dv3: Aborting file download; see error above.
2017/09/16 11:58:48 [PMDG 1] >>> Product: PMDG 737-600/700 NGX for P3Dv4
2017/09/16 11:58:48 [PMDG 1] Finding install-directory this product's simulator...
2017/09/16 11:58:48 [PMDG 1] If a registry key error appears, disregard - it simply means you do not have that simulator installed.
2017/09/16 11:58:48 [PMDG 2] Failed to open registry key!
2017/09/16 11:58:48 [PMDG 1] I found no sim install corresponding to product ID 24; skipping.
2017/09/16 11:58:48 [PMDG 1] Installed products that failed to update: 1
2017/09/16 11:58:48 [PMDG 1] Installed products successfully updated: 0
2017/09/16 11:58:48 [PMDG 1] Done.

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The FORBIDDEN error. Submit trouble tickets to PMDG Product Support, maybe they can push an update to your part of the world. Be sure to include information in your ticket regarding your location and internet service provider.

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17 hours ago, Kyprianos Biris said:

Ahh, Kyle, thanks, I was looking in the OC folders even though you wrote it in the initial post ! Sorry.

No worries. My fault for not being as clear as I should've been. I could've waited to respond until after I found the specific information for you.

The error in the log shows that there's something preventing access to the file. Are you using any non-windows firewalls? I'm assuming you're in Greece?

11 hours ago, otreblA said:

I have the same problem.

What country are you trying to download from?

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