Hi,

I've picked up P3D and the PMDG 777-300ER and 200LR Base Pack a couple days ago and WHENEVER I do a flight from KLAX to YSSY or vice versa, the sim ALWAYS stops working no matter what! The aircraft I used for this flight was the 300ER FYI

"P3D has stopped working"

When I was looking through the event viewer log section, this VCRUNTIME140.dll pops up every time

I've attached crash reports found in the Event Viewer, associated with their dates (3/4/18 is latest crash I had when I attempted to fly from YSSY to KLAX)

Addons I have:

1) Chaseplane

2) PMDG 737/747/777-200LR/F and 300ER

3) FS DreamTeam KLAX Scenery

Things I've tried to do:

1) Reinstall EVERYTHING (doesn't work)

2) Fully Update and Reinstall the latest NVIDIA drivers (doesn't work

P3D is running as administrator as usual 

3/1/18

Problem signature

Problem Event Name:            CLR20r3

Problem Signature 01:            Prepar3D.exe

Problem Signature 02:            4.2.21.24048

Problem Signature 03:            5a7c832c

Problem Signature 04:            PresentationFramework

Problem Signature 05:            4.7.2633.0

Problem Signature 06:            5a4edeff

Problem Signature 07:            d97

Problem Signature 08:            17

Problem Signature 09:            System.InvalidOperationException

OS Version:                            10.0.16299.2.0.0.768.101

Locale ID:                               1033

Additional Information 1:       ff95

Additional Information 2:       ff95e8bdc950896e5979542771c5a6c3

Additional Information 3:       10ee

Additional Information 4:       10ee927f0bef1a1ab444a49a0c7aa6b9

 

Extra information about the problem

Bucket ID:                               3f28bfd1e215c48dd1f9d95a85896663 (1295305350656386659)

3/4/18

Application: Prepar3D.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000005, exception address 00007FF849C2CAA7

 

Faulting application name: Prepar3D.exe, version: 4.2.21.24048, time stamp: 0x5a7c832c

Faulting module name: VCRUNTIME140.dll, version: 14.12.25810.0, time stamp: 0x59dd7da2

Exception code: 0xc0000005

Fault offset: 0x000000000000caa7

Faulting process id: 0x248c

Faulting application start time: 0x01d3b36cbc0044cd

Faulting application path: C:\Users\17ris\Desktop\P3D Location\Prepar3D.exe

Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll

Report Id: fc5cc3ec-d856-4c0d-b127-f9e686ebfe7a

Faulting package full name:

Faulting package-relative application ID:

 

Fault bucket 2030224097460462690, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0

 

Problem signature:

P1: Prepar3D.exe

P2: 4.2.21.24048

P3: 5a7c832c

P4: VCRUNTIME140.dll

P5: 14.12.25810.0

P6: 59dd7da2

P7: c0000005

P8: 000000000000caa7

P9:

P10:

 

 

Edited March 4, 20188 yr by 17shahrishi
update my response

I though I answered this once before.... maybe not.  First of all, the run time module that is the faulting module is the library for VS2015 and P3D and most developers that meet SDK recommendations are using VS2015.  Secondly, the c0000005 error code means unauthorized memory access and in general this means nothing other than some code was running when other code was already crashing and memory released and this creates an exception report.  It tells you very little about what is actually causing the event.

There is a known bug in the Capt PFD 2D popup that will cause a CTD event for some users about 3.5-4.5 hrs into a long haul flight, even if the popup was used hours earlier. This is why there is an option now in the PMDG Options menu that disables by default the Left Outboard DU, but allows those that don't experience the crash to enable it.

Are you using the PFD 2D popup?

The captain side PFD popup is disabled, always has been

1 hour ago, 17shahrishi said:

I've picked up P3D and the PMDG 777-300ER and 200LR Base Pack a couple days ago and WHENEVER I do a flight from KLAX to YSSY or vice versa, the sim ALWAYS stops working no matter what! The aircraft I used for this flight was the 300ER FYI

Rishi,

I wish I could help you, but I'm not having this problem and I regularly fly all variants of the PMDG B777 12-15 hours without any problems.  The one thing I do not have is Chase Plane.  

I also emailed Chase Plane Support ans asked them about this crash if its their software, awaiting a response from them

1 minute ago, Bluestar said:

Rishi,

I wish I could help you, but I'm not having this problem and I regularly fly all variants of the PMDG B777 12-15 hours without any problems.  The one thing I do not have is Chase Plane.  

 

Ah yeah... you did have another thread and it ended after you acknowledged that Chaseplane might be the problem.  I'm not sure why this second thread on same subject.  Same as Wihelm, I have flown 14 hr trips in the B77X with rarely a problem... my last problem may had been the video driver. I do not and will not have Chaseplane.

Oh this explains why is my left lower DU disabled, darn!!

I was going to say...run the flight without Chaseplane.  (that would be my first suspect...)

Rather than reinstalling, the first step should always be to "simplify" -- which means disabling one add-on at a time.  Then attempt to replicate the crash.  If the crash occurs, disable another add-on.  Repeat.  That's how I do it anyway.

Fsdt scenery has created a lot if problems on my p3dv4... since I have uninstalled all of them via the control manager my p3d has been working fine again... maybe worth a try if its not solved yet (the thread is 3 weeks old)

I was having KERNELBASE.DLL crashes on long flights until I finally did a complete Windows 10 re install. That did the trick. I can fly 17 hours now with a 5 hour Pause at TOD and she remains completely stable. Sometimes the issue isn't P3D.

 

Scott