February 6, 20197 yr Hey guys im experiencing some BSOD as well only recently installed P3d V4.4 moved over from FSX SE but getting this from Mini Dump Any help would be hugely appreciated!: Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000096, Exception code that caused the bugcheck Arg2: fffff800249ca919, Address of the instruction which caused the bugcheck Arg3: ffffae8dd01a7010, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2 EXCEPTION_CODE: (NTSTATUS) 0xc0000096 - {EXCEPTION} Privileged instruction. FAULTING_IP: nt!KiSystemServiceExit+1ce fffff800`249ca919 0f30 wrmsr CONTEXT: ffffae8dd01a7010 -- (.cxr 0xffffae8dd01a7010) rax=0000000000000001 rbx=0000000000000001 rcx=0000000000000049 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff800249ca919 rsp=ffffae8dd01a7a00 rbp=ffffae8dd01a7a80 r8=0000000000000000 r9=0000000000000001 r10=0000000000000000 r11=ffff9d0bade4d700 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up di pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010046 nt!KiSystemServiceExit+0x1ce: fffff800`249ca919 0f30 wrmsr Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: Prepar3D.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 00007ff8e397b024 to fffff800249ca919 STACK_TEXT: ffffae8d`d01a7a00 00007ff8`e397b024 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x1ce 000000e0`ab1bfce8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7ff8`e397b024 FOLLOWUP_IP: nt!KiSystemServiceExit+1ce fffff800`249ca919 0f30 wrmsr SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!KiSystemServiceExit+1ce FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 5c2b0c3d STACK_COMMAND: .cxr 0xffffae8dd01a7010 ; kb FAILURE_BUCKET_ID: X64_0x3B_nt!KiSystemServiceExit+1ce BUCKET_ID: X64_0x3B_nt!KiSystemServiceExit+1ce Followup: MachineOwner
February 6, 20197 yr Check out the AVSIM CTD Guide and look for update drivers. Also, look for fixing corrupted windows drivers. Think you have an out of date sata controller. Things like this are not kept up to date unless you are a computer genius and actively look for updates to your motherboard and other components. The AVSIM Guide provides links and guidance how to do this. Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
February 6, 20197 yr Commercial Member I agree with Jim, absolutely looks like a bad motherboard driver of some type to me. Instead of the minidump, I'd like to see an AppCrashView report. Also, can you provide your system specs and say if there is any overclocking being applied? Best wishes! Dave Hodges System Specs: I9-13900KF, NVIDIA 4070TI, Quest 3, Multiple Displays, Lots of TERRIFIC friends, 3 cats, and a wonderfully stubborn wife.
February 6, 20197 yr Author 7 hours ago, DaveCT2003 said: I agree with Jim, absolutely looks like a bad motherboard driver of some type to me. Instead of the minidump, I'd like to see an AppCrashView report. Also, can you provide your system specs and say if there is any overclocking being applied? Best wishes! Hey Dave, Ive updated everything on the PC with Driver booster and still getting BSOD, ive downloaded app crash view however its not showing P3D or any app crash around the time when the BSOD occurred. System Specs: i7-8700K OC @5GHz ASUS ROG STRIX GTX 1080TI ASUS ROG STRIX Z370-F Gaming MB Samsung Evo 960 512GB SSD 2TB Hybrid drive Corsair H100i V2 Corsair HX850i PSU Corsair Vengence LPX 16GB 3000MHz RAM
February 6, 20197 yr Surely, a BSOD flags up the error message in white/yellow over a blue background. That's the error message we'd like to know to ascertain the cause of a BSOD. If you Google a search for BSOD errors, one of them is what's causing your BSOD. Rick Almeida
February 6, 20197 yr Blue screen crashes are as likely to be a hardware problem as a software one. Unstable overclocks, bad/loose cables, and failing components are all possibilities. I'd start with a good long run of MemTest86+ to rule out a bad memory module, as they seem to be a common point of failure. Bob Scott | President and CEO, AVSIM Inc ATP Gulfstream II-III-IV-V Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090 Samsung 55" JS8500 4K TV@60Hz, 3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090 Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus, TM TCA Officer Pack, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case
February 7, 20197 yr Commercial Member Any overclock or heat related issues? If not, then I would try completely reinstalling Windows and then flight sim software. I know it's a pain, but a problem like this can go on forever and just reinstalling Windows and flight sim software (as much as a PITA that is) may well be a time savings compared to troubleshooting this. Dave Hodges System Specs: I9-13900KF, NVIDIA 4070TI, Quest 3, Multiple Displays, Lots of TERRIFIC friends, 3 cats, and a wonderfully stubborn wife.
February 7, 20197 yr Author 1 hour ago, w6kd said: Blue screen crashes are as likely to be a hardware problem as a software one. Unstable overclocks, bad/loose cables, and failing components are all possibilities. I'd start with a good long run of MemTest86+ to rule out a bad memory module, as they seem to be a common point of failure. Thank you im going to give it a try and see what it comes back with, its strange because if it is a OC issue my PC has been stable on it for months since i built it, however i only ever get the BSOD when flying in P3D
February 7, 20197 yr 8 hours ago, JAJ_TV said: Thank you im going to give it a try and see what it comes back with, its strange because if it is a OC issue my PC has been stable on it for months since i built it, however i only ever get the BSOD when flying in P3D No matter how stable an O/C, running for months. That is a no cast-iron guarantee. All you need is a degree or two of ambient temperature to rise, or something like that, besides other factors, and an O/C can and does topple over. Reason you only see it in P3D is because it stresses a CPU more than say using an MSO app, e.g Word, Excel, etc Edited February 7, 20197 yr by vc10man Rick Almeida
February 7, 20197 yr I do not think a bad OC will cause a BSOD. Bad OC's usually result in an NTDLL.dll error or StackHash. Think bad memory stick but then the BSOD Code indicates Windows was being updated and there are now driver issues. OP updated all drivers but did not check for corrupted windows drivers. Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
February 7, 20197 yr Good point, Jim. Although, I have had an O/c topple over because of the temp rise, but I think you have assessed the issue here well. Rick Almeida
February 7, 20197 yr Author 2 minutes ago, vc10man said: Good point, Jim. Although, I have had an O/c topple over because of the temp rise, but I think you have assessed the issue here well. Yeah i run other CPU intensive games like FSX SE and they run fine they just get OOM which is why i moved to P3D which is when the BSOD started coming but my thought process is that FSX only ever let there be 3.5GB VRAM because of 32bit but now P3D can use all of it maybe it is causing an issue with my RAM that i havent seen before. 18 minutes ago, Jim Young said: I do not think a bad OC will cause a BSOD. Bad OC's usually result in an NTDLL.dll error or StackHash. Think bad memory stick but then the BSOD Code indicates Windows was being updated and there are now driver issues. OP updated all drivers but did not check for corrupted windows drivers. Right i have done the MemTest86 over night came back with 3 errors i will try post a two pics i took of the test results. Maybe you guys can make better sense of it than me.
February 7, 20197 yr Author 10 hours ago, w6kd said: Blue screen crashes are as likely to be a hardware problem as a software one. Unstable overclocks, bad/loose cables, and failing components are all possibilities. I'd start with a good long run of MemTest86+ to rule out a bad memory module, as they seem to be a common point of failure. 26 minutes ago, Jim Young said: I do not think a bad OC will cause a BSOD. Bad OC's usually result in an NTDLL.dll error or StackHash. Think bad memory stick but then the BSOD Code indicates Windows was being updated and there are now driver issues. OP updated all drivers but did not check for corrupted windows drivers. Hey guys here are the results of my MemTest86 https://imgur.com/gallery/HRZOP3r
February 7, 20197 yr Very good, JAJ_TV. Wish others could post images like you have done to help out solving issues like these. Next question. How many sticks of RAM have you got? 1, 2, 3, or 4 or 6? Now that we know its a RAM(i.e.Memory) issue, what I'd do is try one stick at a time in the RAM slots and boot-up each time till you get that BSOD. If you do soon after you have tested a RAM stick, then that is your problem, that particular stick. Yes, FSX-SE only ever sees below the 4Gb threshold as it's a 32-bit sim. Rick Almeida
February 7, 20197 yr Author 2 minutes ago, vc10man said: Very good, JAJ_TV. Wish others could post images like you have done to help out solving issues like these. Next question. How many sticks of RAM have you got? 1, 2, 3, or 4 or 6? Now that we know its a RAM(i.e.Memory) issue, what I'd do is try one stick at a time in the RAM slots and boot-up each time till you get that BSOD. If you do soon after you have tested a RAM stick, then that is your problem, that particular stick. Yes, FSX-SE only ever sees below the 4Gb threshold as it's a 32-bit sim. No worries at all anything i can to make the life easier for those helping me aha! I have got 2 sticks 8GB each - the only time i get BSOD is flying in P3D so should i try it with each stick in and wait for one to go wrong? Once again thanks for the help!
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