1 hour ago, simbol said:

Right guys,

Anyone having the same problem, please report the windows version here, not just saying Windows 10, I need the full built IE: 1803, etc. There is a user on the LM forums having the problem with Win 10 - 1803, I wonder if this is related to OS version. I'm on 1809 lastes built.

S.

Hello Simbol,

what about .Net? Prepar3D is a .Net application, and 4.4 was based in 4.7.2 . Maybe just maybe the new 4.5 build has something in it so you need exactly that version, while 4.4. somehow still worked with 4.6.x or even 4.5.x? Unfortunaltey there is no information about .Net prerequisites anywhere in the P3D docs or spec.

Best regards

Edited April 10, 20197 yr by Lorby_SI

35 minutes ago, Lorby_SI said:

Hello Simbol,

what about .Net? Prepar3D is a .Net application, and 4.4 was based in 4.7.2 . Maybe just maybe the new 4.5 build has something in it so you need exactly that version, while 4.4. somehow still worked with 4.6.x or even 4.5.x? Unfortunaltey there is no information about .Net prerequisites anywhere in the P3D docs or spec.

Best regards

Hi Oliver,

This is a good suggestion, my understanding is that 4.5 is .NET 4.7.2 and the new installer will perform the installation of the .NET libraries on your behalf.

In any case the .NET 4.7.2 runtime installer can be downloaded from here: https://dotnet.microsoft.com/download/thank-you/net472

So guys can we try to install this manually and see if the problem get's resolved?

Although I have seem users now reporting they have formatted their entire PCs and the problem persists.. if this is true then it is quite puzzling. All I can think of is:

* Audio devices / drivers
* OS builds - although people on multiple builds are experiencing this.
* Specific hardware related incompatibility issues.

Regards,
Simbol

 

7 minutes ago, simbol said:

Although I have seem users now reporting they have formatted their entire PCs and the problem persists

Which would be consistent with a .Net problem too, since 4.7.2 is not part of the initial OS installation. I haven't seen P3D installing anything WRT to .Net, at least not obvioulsy - maybe they forgot something that is present on my devel system (which works fine) that has the full 4.7.2 (and many others - so I can't really troubleshoot this). But I admit, this is a bit far fetched. What about Event logs or even the P3D content error log (could be activated in the Prepar3d.cfg, Section [Main], ContentErrorReporting=1 before starting the sim).

Best regards

Edited April 10, 20197 yr by Lorby_SI

Has anyone having problems tried a fully clean install?

As in cleaning up appdata, programdata, Prepar3d v4 Add-ons, Prepar3d v4 Files, etc

And the registry.

1 minute ago, itsjase said:

Has anyone having problems tried a fully clean install?

As in cleaning up appdata, programdata, Prepar3d v4 Add-ons, Prepar3d v4 Files, etc

And the registry.

Yes, even formatting the PC..

S.

3 minutes ago, Lorby_SI said:

What about Event logs or even the P3D content error log (could be activated in the P3D.cfg IIRC).

Event logs are not useful since P3D just hangs forever until you kill it.

I was unable to enable the content error log due to the lack of the GUI since P3D never load, can you remind me again how to do it via P3D.cfg directly?

@LecLightning56 please install the .NET 4.7.2 manually and see: https://dotnet.microsoft.com/download/thank-you/net472

Regards,
S.

 

2 minutes ago, simbol said:

can you remind me again how to do it via P3D.cfg directly?

Section [Main], ContentErrorReporting=1

But the sim is probably not getting this far anyway. Feels more like an endless loop when compiling something (shaders? scenery index?).

Best regards

Edited April 10, 20197 yr by Lorby_SI

1 minute ago, Lorby_SI said:

Section [Main], ContentErrorReporting=1

But the sim is probably not getting this far anyway. Feels more like an endless loop when compiling something (shaders? scenery index?).

Best regards

This is what I think, since only 11 shaders get compiled and then it hangs..

S.

3 minutes ago, simbol said:

Yes, even formatting the PC..

S.

Oh wow okay yeh something definitely seems up then.

This might be worth a try, got enabled by default in one of the more recent win10 updates.

https://support.microsoft.com/en-us/help/4046851/windows-10-allow-blocked-app-windows-security

3 minutes ago, simbol said:

This is what I think, since only 11 shaders get compiled and then it hangs..

S.

Missing/wrong graphics/Math/Whatever library due to outdated .Net framework...

Yes, I really want it to be that simple. But it probably isn't.

Best regards

Edited April 10, 20197 yr by Lorby_SI

Ok guys,

Rob McCarthy is now on the case, he is asking information via the LM forums.. it is time to go ahead and interact directly with him as you now have his full attention.

Please jump here:

https://www.prepar3d.com/forum/viewtopic.php?f=6322&p=196060#p196060

Anything else I can do to help, please do not hesitate to tell me, so for example if he ask for steps you don;t know how to follow I can support you guys.

Regards,

Simbol

Edited April 10, 20197 yr by simbol

6 hours ago, LecLightning56 said:

Good morning, Simbol. I thought this sounded promising. GPU Tweak II is the ASUS overclocking tool for graphics cards. My GPU is not overclocked, but unfortunately uninstalling this tool has not changed anything.

Interesting, however, that the tool also crashed at the same time.

that tool will give you dxdiag CTDS if you have a 1080ti strix.  

 

 I am using windows 10 pro version 1809, operating sistem 17763.437

I think they found the problem worked for me

 

Add this to CFG

[STARTUP]
LoadVirtualReality = 0

 

Cheers

6 hours ago, Crouchair said:

I think they found the problem worked for me

 

Add this to CFG

[STARTUP]
LoadVirtualReality = 0 

 

Cheers

Bingo! As simple as that. This worked for me. I understand there may be VR problems with the Oculus Rift as stated on the Prepar3D forum, but I don't use VR anyway so this does not worry me.

Thanks a million for your input.

Also, so much for the overly pedantic approach we all seem to follow in order to thoroughly cleanse one's system and ensure a successful installation. Total tosh I am afraid to say in this instance which is so evidently a LM-related issue.

@simbol many thanks indeed for your tireless efforts and at least we have a temporary fix which should hopefully address most issues: I somehow thought this was a LM-related issue, but it has not hurt forcing me to tidy things up and do a full reinstallation!

Edited April 11, 20197 yr by LecLightning56