Hey guys i was looking today to do a flight and as soon as i loaded into an airport my sim just froze and crashed instantly after a few seconds. I have cleanded the shaders folder/CFG and used DDU to install the GPU drivers. In regards to scenery i have never had any issues what so ever and everything was working fine up until now. Anybody know what the problem could be?

Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93
Faulting module name: KERNELBASE.dll, version: 10.0.18362.535, time stamp: 0x50cc8d5a
Exception code: 0xc06d007e
Fault offset: 0x000000000003a839
Faulting process ID: 0x2ef4
Faulting application start time: 0x01d5ccc67df680e4
Faulting application path: D:\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: 092274b6-e469-4c30-be1c-8a465862df3e
Faulting package full name: 
Faulting package-relative application ID: 

all the CTDs were by the same error as above

What I would do is to rollback to your previous graphics driver or re-install it using the Nvidia installer, ticking the clean install option. Try the same flight scenario later on and see what happens. If your flight loads Ok, it's maybe that something happened with your original driver installation.

Good luck.

Cheers, Ed

 

Ah I see thank you I will try this out in the next flightsimming session however I have never had any GPU driver problems. In fact this problem started with the previous driver 

Keep it simple. Have you tried a different startup scenario?

Edit: Sorry. I didn't see that Ed had already mentioned the scenario.

Edited January 17, 20206 yr by MDFlier

Yes loaded into EGLL and RPLL. (Both payware scenery)

I must say that my P3D was running like a dream before this problem occurred. 

Do you still CTD when starting with default scenario.

Do you do any overclocking? 

S.

For testing and eliminating. Try disabling items in dll.xml and exe.xml. Try another plane. Try another airport. Try unchecking add-ons on the menu.

It's not normal for that to happen and the stock sim, that is the normal sim, does not exhibit that problem.

So the stock sim with no settings tweaks and addons confirms the machine is ok, and that no problems exist such as malware.

14 hours ago, aspeedbirdpilot said:

I have never had any GPU driver problem

So, why did you use DDU to uninstall a previous driver?.

You can also look for the AVSIM CTD guide, Look for it somewhere in the front page.

Cheers, Ed

Prepar3D.exe

4.5.13.32097

5d8abf93

KERNELBASE.dll

10.0.18362.535

50cc8d5a

c06d007e

000000000003a839

2dd4

01d5cfb32eccf382

D:\Prepar3D v4\Prepar3D.exe

C:\Windows\System32\KERNELBASE.dll

e8cd3fe8-b03b-4069-8c9b-b447b9856932

i got this again

 

Run windows file checker check No 5 on this list.

https://www.drivereasy.com/knowledge/fix-kernelbase-dll-crash-issue/

My first port of call for such crashes are the deletion of shaders and then scenery indexes.

• C:\ProgramData\Lockheed Martin\Prepar3D v4\SceneryIndexes_x64
• C:\Users\account.name\AppData\Local\Lockheed Martin\Prepar3D v4\Shaders

P3D then rebuilds both and all going well no more crashes.

Although I have come across a few scenery locations that always cause a crash.

I typically don't delete the Prepar3D.cfg because it holds a lot of specific configurations I've put in place.

That said I do rename it on occasion so that a new fresh one is recreated when there is a need to test via a process of elimination.

Hope the above helps.

Cheers

Edited January 20, 20206 yr by Rogen
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