Hi there,

After I installed P3Dv5 parallel to v4 (on a different drive) I get this error message whenever I try to start Chaseplane.
Uninstalling/reinstalling didn't help. What can I do to resolve this? Thank!

 

 

 

 

Edited April 16, 20206 yr by disco79stu

Have you updated ORBX Central ?   v4.1.6 ?

Re-install Chase Plane to a library separate from v4 ?

 

JimE

  

Try to convert your licenses and install the new version on the Orbx side.
Instructions are here: https://parallel42.com/sim/orbx

2 minutes ago, jime59 said:

Have you updated ORBX Central ?   v4.1.6 ?

Re-install Chase Plane to a library separate from v4 ?

 

JimE

  

ORBX Central is on v4.1.1 but checking for updates tells me there are no available. 

 

1 minute ago, Keven Menard said:

Try to convert your licenses and install the new version on the Orbx side.
Instructions are here: https://parallel42.com/sim/orbx

Will try Keven, thanks.

 

Keven's solution worked!

I actually already had my licenses transferred, but VFX central was still installed, so apparently there was some sort of mess/conflict.

Thanks guys!

 

Stu

How do u convert ur licence ? I’m have the same issue

6 hours ago, Mb944 said:

How do u convert ur licence ? I’m have the same issue

Support for ChasePlane is now provided on Orbx. This message will help. You need to register with Orbx first.

https://orbxsystems.com/forum/forum/290-partners/

6 hours ago, Mb944 said:

How do u convert ur licence ? I’m have the same issue

when  the  change  over occurred   when they  switched  to  orbx  central  you  had  to  open  up vfx   central  and  there  was  a  option  to  transfer  your  license  across,  did  you  check  the intruction  as  Kevin  had  posted  earlier  in the  thread

4 minutes ago, pete_auau said:

did  you  check  the intruction  as  Kevin  had  posted  earlier  in the  thread

Unfortunately that link is now dead.

54 minutes ago, Ray Proudfoot said:

Unfortunately that link is now dead.

yep just  found  out,  least  it  gives   what  to  do  to  get  it  working  at least

But it should still work in orbx central. Like why am I getting this message. It worked before without me transferring. What does it do anyway when u transfer ur licence or the product? It’s still going to run under orbx central

29 minutes ago, Mb944 said:

But it should still work in orbx central. Like why am I getting this message. It worked before without me transferring. What does it do anyway when u transfer ur licence or the product? It’s still going to run under orbx central

See if this helps. You need to provide proof of purchase. Register or login to raise a ticket.

https://parallel42.freshdesk.com/support/solutions/articles/44001890902-license-transfer

36 minutes ago, Mb944 said:

But it should still work in orbx central. Like why am I getting this message. It worked before without me transferring. What does it do anyway when u transfer ur licence or the product? It’s still going to run under orbx central

probably   is  the  reason   your  having the  issues  is  that  you havn't transferred  your  license  across

https://www.avsim.com/forums/topic/569782-chaseplane-is-now-distributed-via-orbx/

 

I issued the ticket and this will be my 3rd attempt to issue a ticket again and there not responsive. Like it’s been weeks chaseplane is not working

And when I bought chaseplane I bought it back in 2020 through orbx central so by that time it should all be transferred by now. The folder says 42/ parrel not old prop anymore. So I don’t know