Problem installing PKSIM BOGOTA

[Chesaregut 1]

HELLO Everybody , just want to say that i am very dissapointed with these guys , i have been for 2 weeks tryng to install the Scenario in my PREPR3D and guess what, there is a problem to connect with their servers , i have already ask them some help , but the just answer me that is a problem with my connection , but  thats not true, i asked them for a complete refund but they didnt answer my emails , so so if there is somebody who have installed in the last month, please tell me how , because i am exhausted and frutared . 

BTW , I TURN OFF MY FIREWALL as they told me 

thank you for reading my compain . 

 

now the same but in SPANISH

 

Estuve tratando de instalar este escenario en mi P3D , pero resulta que no permite conectar con el servidor , su respuesta fue que no era problema de ellos , que seguramente mi antivirus o firewall estaba evitando dicha instalacion , pero resulta que solo ese programa es el unico que he tenido problemas para instalar , lo compre en SIMMMARKET , pero no me dan una solucion ni de instalacion ni tampoco de reembolso , al igual que los chicos de PKSIM ,  yo tenia muchas ganas de usar el escenario pero desafortunadamente no lo he podido instalar , lo compre en Abril de 2020 si alguien ha podido hacerlo , por favor , ayudeme con la instalacion, no dudo que quizas estoy haciendo algo mal , pero lo molesto es que estos tipos , no responden al soporte que deberian de dar . saludos a todos amigos, carnales y parceros .

Cesar

 

 

 

 

 

Edited May 5, 2020 by Chesaregut
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[snapshot21 254]

I installed it just yesterday into v4 and v5. No problem with the authentication with their server at all..

[duckbilled 310]

I also installed it fairly recently (over the weekend, I think).

[Chesaregut 1]

3 hours ago, snapshot21 said:

I installed it just yesterday into v4 and v5. No problem with the authentication with their server at all..

thanks for your answer still not working 

[Chesaregut 1]

3 hours ago, duckbilled said:

I also installed it fairly recently (over the weekend, I think).

thanks man , i really appreciate your answer you give me  a light of life , 

[mtr75 653]

I love people taking all-caps potshots at companies because they can't download and install a piece of software. Have you exhausted all of your avenues of support with them? It's really pretty inexcusable to do this. How about next time::

"Difficulty downloading/installing XYZ - please help" and explain your situation. I've often had trouble installing something and someone on the forum kindly helped.

I trust your apology will be in all-caps as well once it's worked out?

[ttbq1 347]

35 minutes ago, mtr75 said:

I love people taking all-caps potshots at companies because they can't download and install a piece of software. Have you exhausted all of your avenues of support with them? It's really pretty inexcusable to do this. How about next time::

"Difficulty downloading/installing XYZ - please help" and explain your situation. I've often had trouble installing something and someone on the forum kindly helped.

I trust your apology will be in all-caps as well once it's worked out?

completely agree with you, PKSIM has a user portal in which you can find all your products, serial number, all sim platforms and how many installations you have left per product. 

It is really harsh to damage a company reputation like that. If you check the user portal you will find everything.

 

[Reader 2,021]

Perhaps a moderator could amend the topic title to reflect the truth instead of the allegation....

[Bob Scott 7,721]

English only in the forum, please.  There are separate non-English forums if you need to communicate in another language.

[Reader 2,021]

Or perhaps the administrator has decided that the topic title is justified.

Edited May 5, 2020 by Reader

[Chesaregut 1]

On 5/5/2020 at 11:15 AM, mtr75 said:

I love people taking all-caps potshots at companies because they can't download and install a piece of software. Have you exhausted all of your avenues of support with them? It's really pretty inexcusable to do this. How about next time::

"Difficulty downloading/installing XYZ - please help" and explain your situation. I've often had trouble installing something and someone on the forum kindly helped.

I trust your apology will be in all-caps as well once it's worked out?

i am 100% agree with you , next time i will . 

[Chesaregut 1]

On 5/5/2020 at 1:06 PM, w6kd said:

English only in the forum, please.  There are separate non-English forums if you need to communicate in another language.

I am sorry , if you want to change the subject of the post i am ok with that , maybe something like , Problems to Install PKSIM BOGOTA

[mtr75 653]

10 hours ago, Chesaregut said:

i am 100% agree with you , next time i will . 

At the same time, I can understand frustration. We've all been there. Thanks for the reply!

[Chesaregut 1]

the problem WAS  my VPN !!! i have resolved 

[curt1 79]

On 5/5/2020 at 11:59 AM, ttbq1 said:

completely agree with you, PKSIM has a user portal in which you can find all your products, serial number, all sim platforms and how many installations you have left per product. 

It is really harsh to damage a company reputation like that. If you check the user portal you will find everything.

 

I had a question about the user portal, but I just realized that PKSIM and PacSim are two different vendors.  Sorry, disregard.

Edited May 16, 2020 by curt1
Correct statement