I've noticed that the PSS forums has reverted to the days of old where by all messages must be approved by the PSS team before they appear on the forum.I can understand their reason for doing this - delays and problems with the 757 and parts of it that weren't included that were supposed to be caused many angry messages to be posted there. No company wants such negative publicity if it can possibly avoid it.However, I'm wondering whether it makes it harder for a simmer to make a judgment on a product when the company's support forum is so heavily moderated? I'm guessing that no more critical posts regarding the 757 (or 777 for that matter) or the way PSS conduct business will make it onto the board. In fact, it seems to have been purged of all those critical threads. One new message remains that says new information will be available over the weekend. But a similar message was posted some 3 weeks ago, before mysteriously vanishing without explanation.Surely this sort of heavy censorship is only detrimental to the community. If you make a product and ask people for money - and then make mistakes with the product - you've got to expect some negative feedback. Especially when it takes so long to get back on track.I'm not particually happy with this situation, as if I were new to the whole flight sim scene, there is nothing on the PSS forum to indicate that there may be problems, and that I should maybe do some more investigating before parting with my money.

In all reality, the place for that kind of stuff should be in a true public forum where non customers can also see issues from both sides without that company's bias.It just so happens that Avsim and other sites happen to also host forums for commercial payware companies so the lines have been blurred over the years. Add to that most payware companies also have more direct personal contact with their customers since they also share the same hobby.Anyways, just thought I'd add a more pure sense of the definition as I'd like things get seperated a little better then they have been over the years.

Perhaps you're right there Jeff. Maybe support forums should be there purely for support, and any ranting or raving about the company itself should be done elsewhere.

Posts like this, should be in the hanger chat area, or the PSS forum itself, as it is in no way related to FSX issues which is this sections focus!

I don't buy their stuff any more.

>Perhaps you're right there Jeff. Maybe support forums should>be there purely for support, and any ranting or raving about>the company itself should be done elsewhere.Or, perhaps -- just perhaps -- if a given addon developer was forthright with its customers and not play mindgames with them regarding product problems, patch release dates, etc., they wouldn't have to worry about "bad press" in their own forums. Instead, they choose evasiveness as a crutch and blame the user for all their woes.The trouble with some developers is that they're simply downright deceptive, and rampant censorship/purging of one's own forums is a near-absolute indicator of that; flightsim fans may not want to face that fact squarely, but it's the truth.The problem is that most flightsimmers already face so much downright deception in other product venues (does anyone still watch mainstream television?) that they've become apathetic and now view such deceptive tactics as "normal" or "accepted practice".

>I've noticed that the PSS forums has reverted to the days of>old where by all messages must be approved by the PSS team>before they appear on the forum.Since when was it NOT a moderated forum? They've been an "approval needed" forum for quite some time, or so I thought. Then again, due to that very moderation I haven't done too much participating over there, so it's possible they relaxed their requirements over the past 4 years or so...-Greg

>I don't buy their stuff any more.Me too!

Stopped buying since the Airbus A330/A340 debacle. Don't know if their other planes are great or not though.Alex