AIG OCI Traffic Installer Stuck on Particular Download

[IcedOutN8 6]

Hello all. I'm currently hours into the installation of the flight plans, liveries, and such for the AIG Traffic Manager. The OCI installer was chugging along fine until it encountered United Airlines; in particular the repaint for the 737 MAX 8. As I type this, it appears to be stuck at 0%. I'm somewhat worried to close the application as I've pretty much invested my whole day to let it download and install. I'm appreciative of any feedback and ideas! Here's a screenshot for more context:

[rick celik 1,252]

18 minutes ago, IcedOutN8 said:

Hello all. I'm currently hours into the installation of the flight plans, liveries, and such for the AIG Traffic Manager. The OCI installer was chugging along fine until it encountered United Airlines; in particular the repaint for the 737 MAX 8. As I type this, it appears to be stuck at 0%. I'm somewhat worried to close the application as I've pretty much invested my whole day to let it download and install. I'm appreciative of any feedback and ideas! Here's a screenshot for more context:

Try it with skip Manual download checked ?

[IcedOutN8 6]

4 minutes ago, Ridvan Celik said:

Try it with skip Manual download checked ?

Tried clicking on that checkbox to no avail. Any button on the actual AI Manager window seems to be greyed out and non-functional when the OCI is working its magic. Unfortunately, I can't even press on the Back, Configure, or Install buttons for the second dialogue box... Only UI elements I can interact with at the moment is the close, minimize, etc.

[IcedOutN8 6]

UPDATE:

At this point, I just forced closed the application using Task Manager and I guess I'll try again. Hopefully this time, results will be more fruitful. I guess this could be considered a bug?

[Phantoms 800]

Popup dialog hidden behind one of those windows? That's usually the case.

[Tuskin38 6,645]

Reset the app. It happens sometimes.

[dobee51 349]

I just installed United Airlines this morning, and it went smoothly. Are you sure you're logged in at Avsim and Flightsim.com, That's usually what causes me problems.

[BadKarmaPT 48]

I'm having the same issue.

My installer gets stuck while downloading any version of the Boeing 757 model.

I've tried UPS, Jet2...

No error message, no hidden popup dialog...

[pilotter 270]

13 minutes ago, BadKarmaPT said:

I'm having the same issue.

My installer gets stuck while downloading any version of the Boeing 757 model.

I've tried UPS, Jet2...

No error message, no hidden popup dialog...

did you reset the app, and or do you have administrator rights?

[BadKarmaPT 48]

3 hours ago, pilotter said:

did you reset the app, and or do you have administrator rights?

I do have administrator rights. 

How do I reset the app? 

[Fiorentoni 4,417]

Depending on the server load it can take quite a while for certain models/liveries, at least since they were forced to move servers in february. Did you wait long enough?

[IcedOutN8 6]

5 hours ago, BadKarmaPT said:

I'm having the same issue.

My installer gets stuck while downloading any version of the Boeing 757 model.

I've tried UPS, Jet2...

No error message, no hidden popup dialog...

2 hours ago, BadKarmaPT said:

I do have administrator rights. 

How do I reset the app? 

 

I eventually just had to reset the app. Just close the second pop-up window then close AIG AI Manager. If Windows says Not Responding, just force close the application in Task Manager.

[IcedOutN8 6]

12 hours ago, Tuskin38 said:

Reset the app. It happens sometimes.

Yup, that's what ended up doing. Guess I should've tapered my expectations with how true One Click Install would be considering it's still in beta.

[IcedOutN8 6]

54 minutes ago, Fiorentoni said:

Depending on the server load it can take quite a while for certain models/liveries, at least since they were forced to move servers in february. Did you wait long enough?

I waited for a good solid 2 hours for 0% to still be displayed but as @Tuskin38 suggested, restarting AIG solved my problem.

[BadKarmaPT 48]

1 hour ago, Fiorentoni said:

Depending on the server load it can take quite a while for certain models/liveries, at least since they were forced to move servers in february. Did you wait long enough?

I think I've waited long enough...

10+ minutes seems too much.