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Update today

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2 hours ago, brucewtb said:

As it turned out I didn't need to redownload my Official folder. However, after doing the initial 40th Anniversary install into my XboxGames folder only the Standard edition was listed as installed - the 40th anniversary edition was still listed as owned but not installed and what's more no option to install it.  So I started the standard edition and pointed the install to the folder that had my previous Community and Official folders. That went smoothly installing about 2 gig of files and the sim loaded normally but surprisingly once in the sim I still seemed to have my premium content - all listed in the content manager as installed and able to be loaded into the sim and despite what was indicated in the Xbox app.  So go figure!  Clearly something isn't right but I perhaps because I retained my previous Official folder I still have the Premium content.  Not really prepared to chase this down any more rabbit holes with MSFS2024 coming in November.  It is only 6 weeks until I leave the country for nearly 3 months and by the time I get back MSFS2024 will nearly be upon us.

Bruce

I too had the Content Manager listing DeLuxe and Premium DeLuxe as Installed and Up To Date, but they were not in the sim. 

Andy

andy a

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20 hours ago, andy a said:

I too had the Content Manager listing DeLuxe and Premium DeLuxe as Installed and Up To Date, but they were not in the sim. 

Andy

Same here in the Content Manager but in my case the premium aircraft are also in my hanger and load into the sim - at least on the runway with the engines running haven't tried any flights yet.  I haven't checked the premium airports but in any case most of these have been superseded by payware versions.  It does rather seem that my premium content has been rolled into the standard edition - this is the only one I can load within the Xbox app.  But I am not sure what would happen if for whatever reason I had to redownload everything and also whether I will get updates for the premium content.  In the meantime I will make sure I have my Official folder well and truly backed up.

Bruce

Edited by brucewtb
typo

Bruce Bartlett

 

Frodo: "I wish none of this had happened." Gandalf: "So do all who live to see such times, but that is not for them to decide. All we have to decide is what to do with the time that is given to us."

8 hours ago, brucewtb said:

Same here in the Content Manager but in my case the premium aircraft are also in my hanger and load into the sim - at least on the runway with the engines running haven't tried any flights yet.  I haven't checked the premium airports but in any case most of these have been superseded by payware versions.  It does rather seem that my premium content has been rolled into the standard edition - this is the only one I can load within the Xbox app.  But I am not sure what would happen if for whatever reason I had to redownload everything and also whether I will get updates for the premium content.  In the meantime I will make sure I have my Official folder well and truly backed up.

Bruce

I took the advice from Zendesk to reinstall, as they considered Core Sim was corrupted. (BTW, I envy some simmers, on another forum, who say the download of the latest update was Superfast 200-300 Mbits/sec. I'm lucky to get as high as 40Mbits/sec, but mostly 30-5 ).  However, after a long time downloading and decompressing,  My Library listed the Standard installed.  The Xbox message " click here to play game" opened up the ASOBO screen..and the Installation Manager showed Update 63.77GB/58. Required Space .  Available Space 581.93GB. Clicking the Update.once again after a long  time, resulted in eventually being back at the ASOBO screen with 169.09GB to be updated. The thing is going in a loop. They have to get the Xbox of the installation sorted out I think.

 I'll trying  to contact someone via Microsoft Flight Simulator forum in the hope of sorting this out.

andy a

On 6/27/2024 at 5:14 PM, andy a said:

I took the advice from Zendesk to reinstall, as they considered Core Sim was corrupted. (BTW, I envy some simmers, on another forum, who say the download of the latest update was Superfast 200-300 Mbits/sec. I'm lucky to get as high as 40Mbits/sec, but mostly 30-5 ).  However, after a long time downloading and decompressing,  My Library listed the Standard installed.  The Xbox message " click here to play game" opened up the ASOBO screen..and the Installation Manager showed Update 63.77GB/58. Required Space .  Available Space 581.93GB. Clicking the Update.once again after a long  time, resulted in eventually being back at the ASOBO screen with 169.09GB to be updated. The thing is going in a loop. They have to get the Xbox of the installation sorted out I think.

 I'll trying  to contact someone via Microsoft Flight Simulator forum in the hope of sorting this out.

Bruce,

Some progress made after yet another reinstall, and many select "Verify and Repair File"  via Xbox Manage cog.. Xbox is now, showing MSFS Premium DeLuxe Installed and Digital Ownership Installed.

The sim opens up ok ,with the ability to choose aircraft, and , this time, I can enter an ICAO and select an airport Departure. The installation was within 7 hours, and the Start Up much quicker too.

The Zendesk diagnosis of a corrupted Core Sim was possibly spot on. However, when the World Map screen appears, it reverts back to the  same situation I had when SU15 was UPDATED to 1.37.19.0 1st June. I am unable to select OPTIONS or PROFILE. The view from the cockpit is of a coloured checkerboard, and an external view is of checkerboard livery.

1 week after the initial SU15, I started the sim ,and a small "click here "message appeared inside the cockpit, which got rid of the checkerboard, and restored the OPTIONS and PROFILE features.

  I'll now try to find out how I get this *^""^^**problem fixed.

Andy

 

andy a

Hi Andy,  

I still only get the standard edition as in stalled in the Xbox app but when I launch the sim I get the Premium Deluxe 40th anniversary edition splash screen and all the premium edition features seem to work.  So the Xbox anomaly remains  a puzzle and why all this uninstalling hassle occurred in the first place also remains a mystery.

Bruce

Bruce Bartlett

 

Frodo: "I wish none of this had happened." Gandalf: "So do all who live to see such times, but that is not for them to decide. All we have to decide is what to do with the time that is given to us."

14 hours ago, brucewtb said:

Hi Andy,  

I still only get the standard edition as in stalled in the Xbox app but when I launch the sim I get the Premium Deluxe 40th anniversary edition splash screen and all the premium edition features seem to work.  So the Xbox anomaly remains  a puzzle and why all this uninstalling hassle occurred in the first place also remains a mystery.

 

Bruce

Hi Bruce,

I have wondered if the fact that 40th Anniversary Edition is a bundle is causing the confusion. The uninstallation/reinstallation is a right pain. My pc was running for a day and a half due to problems with my provider, MSFS Server and Xbox problem

I have had a further reply from Zendesk, and my post caused some confusion, when I made reference to a hot fix which appeared on screen and resolved the issue of strange colours and disabled OPTIONS and Profile buttons, before SU15.  They said it was an Installation issue, and  finished by saying, " everything working now"?.....No! that's why I'm sending another ticket.

 

Today I came across a brief post in Microsoft Flight Simulator forum from someone with the same problem as me. The solution was to delete fs-base file. This has now got rid of the  strange colours and has enabled OPTIONS and PROFILE again. Hopefully I'll get flying again without further problems.

I had also posted on Flightsim.com, and got a reply from a member who kindly  provided details re repairing Gaming Services. You may already know this procedure, but if not, hopefully it may help to resolve your issue. If you have a look on fFightsim.com, you'll see my post "Options and Profile are unavailable since Update 15"

I hope you get it resolved.

Andy

andy a

7 hours ago, andy a said:

Today I came across a brief post in Microsoft Flight Simulator forum from someone with the same problem as me. The solution was to delete fs-base file. This has now got rid of the  strange colours and has enabled OPTIONS and PROFILE again. Hopefully I'll get flying again without further problems.

I had also posted on Flightsim.com, and got a reply from a member who kindly  provided details re repairing Gaming Services. You may already know this procedure, but if not, hopefully it may help to resolve your issue. If you have a look on fFightsim.com, you'll see my post "Options and Profile are unavailable since Update 15"

I hope you get it resolved.

Andy

Thanks Andy I will check this out.

Bruce

Bruce Bartlett

 

Frodo: "I wish none of this had happened." Gandalf: "So do all who live to see such times, but that is not for them to decide. All we have to decide is what to do with the time that is given to us."

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