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CSS 737 launcher/register issue!

Featured Replies

How in the world do i get/buy/download this product??? Everytime i try to register its just (a box that pops up) keeps telling me "invalid  email! I have tried both my email-adresses, no sucsess! even my wifes mail was deneid!

So how do You folks do, solve or proceed with the register/purchase??

I have emailed CSS two days ago, still no reply...

Best Regards 

Per

And it's not cheap...

Cheers, Ed

MSFS2020 Steam  // Rig: Corsair Graphite 760T Full Tower - ASUS MBoard Maximus XII Hero Z490 - CPU Intel i9-10900K - 64GB RAM - MSI RTX2080 Super 8GB - [1xNVMe M.2 1TB + 1xNVMe M.2 2TB (Samsung)] + [1xSSD 1TB + 1xSSD 2TB (Crucial)] + [1xSSD 1TB (Samsung)] + 1 HDD Seagate 2TB + 1 HDD Seagate External 4TB - Monitor LG 29UC97C UWHD Curved - PSU Corsair RM1000x // Thrustmaster FCS & MS XBOX Controllers

  • Author

???

"And its not cheap"?

Is that the answer to my question?

12 hours ago, buspelle said:

How in the world do i get/buy/download this product??? Everytime i try to register its just (a box that pops up) keeps telling me "invalid  email! I have tried both my email-adresses, no sucsess! even my wifes mail was deneid!

So how do You folks do, solve or proceed with the register/purchase??

I have emailed CSS two days ago, still no reply...

Best Regards 

Per

Might not be the answer you want, but the devs are a lot more responsive on the discord and should be able to sort you out. https://discord.gg/nc8xmx2a

  • Author

I have tried the Discord... Three days ago addressing this issue. Still no reply...

And no answer on my mail either...

Don't waste you money ATM. Its like an alpha release and completly broken. Gauges flash, FMC flashes and is not usable, APU will not start so you cant start the engines. It was completely under tested before release. I purchased on release day and I've wasted hours on it and I've not be eable to even start an engine. I have emailed support and get crickets! If you go on the Discord channel and ask whats going on you get attacked by one on the beta testers. They only had 9. What a joke.

Pete Richards

I've owned every version of flight simulator since Flight Simulator 3.0 in 1988.

Windows 11 Pro loaded on a 4TB Gen5 Crucial T700 SSD, 4TB Samsung 990 Pro SSD, Ryzen 9 7950x3d, AS Rock X670e Taichi Motherboard, Gigabyte Gaming RTX 4090 OC 24GB, 64GB (2x32GB) Viper Venom  DDR5-6000MT/s, MSI 32" MAG 321UPX QD-OLED 260hz 4K Gaming Monitor.

 

 

9 hours ago, buspelle said:

???

"And its not cheap"?

Is that the answer to my question?

Of course not, but I suppose a very expensive product had to have a good after sales support from the developer... Good to know.

Cheers, Ed

MSFS2020 Steam  // Rig: Corsair Graphite 760T Full Tower - ASUS MBoard Maximus XII Hero Z490 - CPU Intel i9-10900K - 64GB RAM - MSI RTX2080 Super 8GB - [1xNVMe M.2 1TB + 1xNVMe M.2 2TB (Samsung)] + [1xSSD 1TB + 1xSSD 2TB (Crucial)] + [1xSSD 1TB (Samsung)] + 1 HDD Seagate 2TB + 1 HDD Seagate External 4TB - Monitor LG 29UC97C UWHD Curved - PSU Corsair RM1000x // Thrustmaster FCS & MS XBOX Controllers

From ALL accounts you should avoid this product for the foreseeable future.

21 hours ago, buspelle said:

How in the world do i get/buy/download this product??? Everytime i try to register its just (a box that pops up) keeps telling me "invalid  email! I have tried both my email-adresses, no sucsess! even my wifes mail was deneid!

So how do You folks do, solve or proceed with the register/purchase??

I have emailed CSS two days ago, still no reply...

Best Regards 

Per

I remember from their FAQ's you must use the email you used to register your account. I doubt by now that they are still having server issues like at the first launch. I was able to download it and took out for a quick flight. It flew well for me, and I didn't see any unusual problems. I don't use 2020 much these days so I haven't spent much time with it.

Bill McIntyre

Asus StrixB650E-F Gamer, AMD Ryzen 9 7900X3D, Corsair Titanium DDR5 64GB, Samsung 990 PRO-4TB M.2, (4) 2TB SSD's, Corsair H1150i liquid cooler, RTX 2080TI Founders Edition, (2) LG 34" HD Curved Monitor, Sound Blaster Audigy X, 1Kw PC Power & Cooling Power Supply, Corsair Obsidian Full tower Case. MSFS 2024, WIN11 Pro x64                                                                                                                                             

  • Author

Yes, but how and where do i registrate a new account at CSS to be able to download and purchase the 737???

18 minutes ago, buspelle said:

Yes, but how and where do i registrate a new account at CSS to be able to download and purchase the 737???

When I originally registered, I did as a new customer on their website. And the email account I used there is what I filled in using their app or installer. Maybe you can go back to their website and create a new account but delete the old account if you have one.

 

Commercial Simulation Systems (CSS)

Hope this helps

Bill McIntyre

Asus StrixB650E-F Gamer, AMD Ryzen 9 7900X3D, Corsair Titanium DDR5 64GB, Samsung 990 PRO-4TB M.2, (4) 2TB SSD's, Corsair H1150i liquid cooler, RTX 2080TI Founders Edition, (2) LG 34" HD Curved Monitor, Sound Blaster Audigy X, 1Kw PC Power & Cooling Power Supply, Corsair Obsidian Full tower Case. MSFS 2024, WIN11 Pro x64                                                                                                                                             

  • Author

Yes, but how and where do i registrate a new account at CSS to be able to download and purchase the 737???

I understand that... BUT where do i register as a new customer??? I dont get it, i dont see such option... The only options that appear on their website is: Hone. Products. FAQ. Blog. Contacts. No place to register as a "new customer" 

Thats it! No place where you can register as a new customer...

Please help

Best Regards 

Per

Try uninstalling the launcher and then manually removing the leftover files. Their FAQ's tell you where those leftover files are located, If I read correctly erasing those leftover files will erase your previous info you started with. Then reboot the computer and redownload the launcher and install, making sure you turn off all virus and win defender background software. After reinstalling of launcher, reboot computer and try launcher again. Read their FAQ's on the discord channel for better info. Because I don't use 2020 much anymore these days so I can only tell you the steps that worked for me to get it installed. But I do remember that I had to remove their launcher and reinstall it before it finally worked because my anti-virus software kept screwing with my install.

Bill McIntyre

Asus StrixB650E-F Gamer, AMD Ryzen 9 7900X3D, Corsair Titanium DDR5 64GB, Samsung 990 PRO-4TB M.2, (4) 2TB SSD's, Corsair H1150i liquid cooler, RTX 2080TI Founders Edition, (2) LG 34" HD Curved Monitor, Sound Blaster Audigy X, 1Kw PC Power & Cooling Power Supply, Corsair Obsidian Full tower Case. MSFS 2024, WIN11 Pro x64                                                                                                                                             

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